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Assistant 24 Hour Call Center Remote Jobs in Springfield, MA

Medix

Member Care Coordinator

Hartford, CT · Remote

$20 - $22/hr

Remote Pay Rate: $20-$22/hour, based on experience Schedule: Monday-Friday, 8:30 AM-5:30 PM CST and ... Medical Assistant (CMA) * Healthcare Call Center * Medication Adherence * Pharmacy Order Entry

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... assist with your job search or application for employment, please email hr_dept@volt.com or call ...

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Assistant 24 Hour Call Center Remote information

See Springfield, MA salary details

$8

$18

$28

How much do assistant 24 hour call center remote jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for assistant 24 hour call center remote in Springfield, MA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.06 per hour, depending on experience, location, and employer.

What is the difference between Assistant 24 Hour Call Center Remote vs Customer Service Representative Remote?

AspectAssistant 24 Hour Call Center RemoteCustomer Service Representative Remote
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentRemote, 24/7 call centerRemote, standard business hours
Industry UsageCustomer support, technical assistanceCustomer support, sales, inquiries

The Assistant 24 Hour Call Center Remote typically handles support around the clock, requiring flexibility and quick response skills. In contrast, Customer Service Representatives usually work during regular hours, focusing on customer inquiries and sales. Both roles require strong communication skills and remote work setup, but the Assistant role emphasizes availability and handling urgent issues at any time.

What are popular job titles related to Assistant 24 Hour Call Center Remote jobs in Springfield, MA?

For Assistant 24 Hour Call Center Remote jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Assistant 24 Hour Call Center Remote jobs in Springfield, MA look for?

The top searched job categories for Assistant 24 Hour Call Center Remote jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Assistant 24 Hour Call Center Remote jobs?

Cities near Springfield, MA with the most Assistant 24 Hour Call Center Remote job openings:

Assistant 24 Hour Call Center Remote jobs near you
Infographic showing various Assistant 24 Hour Call Center Remote job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 27% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,269 per year, or $18.9 per hour.

Benefit Service Center Associate

Glastonbury, CT • On-site, Remote

Employee Family Protection
Human Resources Consulting Services • 11 - 50 employees
Learn more about Employee Family Protectionexternal

$15.75 - $21/hr

Full-time

Medical, Life

Re-posted 17 days ago

Job description

Description

 About Employee Family Protection:
At Employee Family Protection (EFP), we're dedicated to supporting employees and their families through comprehensive benefit solutions and compassionate service. Our Benefit Service Center team plays a vital role in helping employees understand their benefit options and resolving coverage questions quickly and effectively.


We're looking for a Benefit Service Center Associate who is customer-focused, detail-oriented, and thrives in a call center environment. If you have a background in insurance or worksite benefits and enjoy helping others - let's talk.


What You'll Do:

  • Answer inbound calls and make outbound calls to employees regarding their benefit questions
     
  • Investigate and respond to employee inquiries about coverage, claims, and plan options
     
  • Create, manage, and track service tickets in our internal systems
     
  • Communicate with insurance carriers to resolve employee concerns
     
  • Provide professional, courteous service to clients, staff, brokers, and carriers
     
  • Maintain employee confidentiality and adhere to data privacy and security standards
     
  • Support additional administrative or service-related duties as needed

Why Work with Us:

  • Work in a mission-driven, people-first company
     
  • Join a collaborative and supportive team environment
     
  • Opportunity to help individuals navigate meaningful life decisions
     
  • Remote flexibility and potential for career growth

Requirements

What You'll Bring:

  • Associate's degree or equivalent combination of education and experience
     
  • Health and Life Insurance License is required
     
  • Experience in a call center and/or worksite benefits is required
     
  • Strong written and verbal communication skills, including active listening
     
  • Proficiency in Microsoft Office (Word, Excel, Outlook), web browsers, databases, and phone systems
     
  • Professional, reliable, and detail-oriented with the ability to multitask in a fast-paced environment
     
  • Bilingual skills are a plus

 If you're passionate about making a difference in the employee benefits space, we encourage you to apply today and help us continue protecting what matters most. 

Apply