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Remote Work From Home Customer Service Representative Verizon Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Fiskdale, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Holyoke, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Westfield, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Work From Home Customer Service Representative Verizon information

See Springfield, MA salary details

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How much do remote work from home customer service representative verizon jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote work from home customer service representative verizon in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What does a remote work from home customer service representative at Verizon do?

A Remote Work From Home Customer Service Representative at Verizon assists customers with inquiries, technical issues, and account management from the comfort of their own home. They communicate with customers via phone, chat, or email to resolve problems, provide information about products and services, and ensure customer satisfaction. Representatives are trained to handle a variety of questions and are expected to deliver high-quality service while adhering to Verizon’s policies and procedures.

What are some unique challenges of working remotely as a customer service representative for Verizon, and how can they be managed?

One of the main challenges of working remotely as a Customer Service Representative for Verizon is maintaining clear communication and engagement with both customers and your virtual team. Without in-person interactions, it can be harder to build rapport and quickly resolve complex issues. To manage these challenges, it's important to proactively utilize the digital collaboration tools provided by Verizon, participate in regular team check-ins, and follow structured workflows. Staying organized and practicing effective time management can also help you deliver excellent customer support while working independently.

Does Verizon hire remote work from home customer service representatives?

Verizon does hire remote work from home customer service representatives, often requiring strong communication skills, computer proficiency, and the ability to work independently. These roles typically involve handling customer inquiries via phone or chat and may require specific training or certifications. Job availability can vary based on company needs and location, but remote customer service positions are regularly posted on Verizon's careers website.

What are the key skills and qualifications needed to thrive as a remote work from home customer service representative at Verizon?

To thrive as a Remote Work From Home Customer Service Representative at Verizon, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and secure remote work platforms is often required. Excellent listening skills, patience, and professionalism help you build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering high-quality customer support and maintaining Verizon’s reputation in a virtual environment.

How do I become a remote work from home customer service representative Verizon?

To become a remote work from home customer service representative at Verizon, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. The application process involves submitting an online application, completing assessments, and participating in virtual interviews. Prior experience in customer service and familiarity with CRM tools can be advantageous.

Is Verizon a good company to work for remotely?

Remote customer service representatives at Verizon typically find the company offers flexible schedules, training, and support for remote work. However, employee experiences vary, and some report high call volumes and performance expectations. It's advisable to review current employee feedback for a comprehensive view.
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Remote Work From Home Customer Service Representative Verizon jobs near you
Infographic showing various Remote Work From Home Customer Service Representative Verizon job openings in Springfield, MA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

CSR Agent Entry Level WFH

American Income Life Insurance Company

Hartford, CT • On-site, Remote

$90K - $120K/yr

Full-time

Posted 26 days ago

Job description

Launch a flexible remote career helping families understand important benefit options. AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful work, professional growth, and the ability to build a long-term career from anywhere in the United States.
Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting clients with confidence.
What You'll Gain
100% remote work environment
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations - no cold outreach required
Paid training and licensing support
Long-term income potential through vested renewals
Leadership development and advancement opportunities
Supportive, mission-driven team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Help individuals and families understand available benefit options
Guide clients through the enrollment process and provide follow-up support
Maintain organized digital records of client interactions
Participate in weekly training sessions and mentorship programs
Who Thrives in This Role
Strong communicators who enjoy helping others
Organized professionals comfortable working independently
Individuals confident using virtual tools and video meetings
Candidates who are coachable and motivated by personal growth
Customer service or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Windows-based laptop or desktop computer with webcam
Reliable internet connection
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect families' financial futures.
With a growing remote-first workforce, AO Globe Life continues to build meaningful career opportunities focused on service, flexibility, and professional development.
Apply today to start building a career that combines purpose, flexibility, and long-term growth.

Apply