ZipRecruiter

Log In

2

Remote Work From Home Customer Service Representative Verizon Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Fiskdale, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsCustomer Service Representative Verizon JobsRemote Work From Home Customer Service Representative Verizon JobsRemote Work From Home Customer Service Representative Verizon Jobs in Springfield, MA

Remote Work From Home Customer Service Representative Verizon information

See Springfield, MA salary details

$9

$18

$26

How much do remote work from home customer service representative verizon jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote work from home customer service representative verizon in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What does a remote work from home customer service representative at Verizon do?

A Remote Work From Home Customer Service Representative at Verizon assists customers with inquiries, technical issues, and account management from the comfort of their own home. They communicate with customers via phone, chat, or email to resolve problems, provide information about products and services, and ensure customer satisfaction. Representatives are trained to handle a variety of questions and are expected to deliver high-quality service while adhering to Verizon’s policies and procedures.

What are the key skills and qualifications needed to thrive as a remote work from home customer service representative at Verizon?

To thrive as a Remote Work From Home Customer Service Representative at Verizon, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and secure remote work platforms is often required. Excellent listening skills, patience, and professionalism help you build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering high-quality customer support and maintaining Verizon’s reputation in a virtual environment.

What are some unique challenges of working remotely as a customer service representative for Verizon, and how can they be managed?

One of the main challenges of working remotely as a Customer Service Representative for Verizon is maintaining clear communication and engagement with both customers and your virtual team. Without in-person interactions, it can be harder to build rapport and quickly resolve complex issues. To manage these challenges, it's important to proactively utilize the digital collaboration tools provided by Verizon, participate in regular team check-ins, and follow structured workflows. Staying organized and practicing effective time management can also help you deliver excellent customer support while working independently.

Does Verizon hire remote work from home customer service representatives?

Verizon does hire remote work from home customer service representatives, often requiring strong communication skills, computer proficiency, and the ability to work independently. These roles typically involve handling customer inquiries via phone or chat and may require specific training or certifications. Job availability can vary based on company needs and location, but remote customer service positions are regularly posted on Verizon's careers website.

Is Verizon a good company to work for remotely?

Verizon offers remote customer service representative roles that typically include flexible schedules, training, and the use of communication tools like chat and phone systems. The company is generally considered a stable employer with benefits, though employee experiences can vary based on individual roles and locations.

What are popular job titles related to Remote Work From Home Customer Service Representative Verizon jobs in Springfield, MA?

For Remote Work From Home Customer Service Representative Verizon jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Work From Home Customer Service Representative Verizon jobs in Springfield, MA look for?

The top searched job categories for Remote Work From Home Customer Service Representative Verizon jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Work From Home Customer Service Representative Verizon jobs?

Cities near Springfield, MA with the most Remote Work From Home Customer Service Representative Verizon job openings:

Remote Work From Home Customer Service Representative Verizon jobs near you
Infographic showing various Remote Work From Home Customer Service Representative Verizon job openings in Springfield, MA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing

Hartford, CT • Remote

$18 - $19.50/hr

Full-time

Medical

Re-posted 20 days ago

Job description

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00-$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.

Apply