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Customer Service Representative Verizon Jobs (NOW HIRING)

Verizon

Verizon Sales Lead Representative

Carlisle, PA

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Verizon

Verizon Sales Lead Representative

Randolph, MA · On-site

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Verizon

Verizon Sales Lead Representative

Beverly, MA

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Verizon

Verizon Sales Lead Representative

Glastonbury, CT · On-site

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Verizon

Verizon Sales Lead Representative

Andover, MA

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Verizon

Verizon Sales Lead Representative

Waltham, MA · On-site

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

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Customer Service Representative Verizon information

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How much do customer service representative verizon jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service representative verizon in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Verizon vs Customer Support Specialist Verizon?

AspectCustomer Service Representative VerizonCustomer Support Specialist Verizon
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; technical or product-specific certifications may be preferred
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, technical support settings
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & Comparison IntentCustomer Service Representative Verizon vs Customer Support Specialist Verizon

The main difference between a Customer Service Representative Verizon and a Customer Support Specialist Verizon lies in their focus areas. Customer Service Representatives primarily handle general inquiries, billing, and account management, while Customer Support Specialists often provide technical assistance and troubleshooting. Both roles require similar credentials and work environments, but the Support Specialist role tends to involve more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Verizon, and why are they important?

To thrive as a Customer Service Representative at Verizon, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required, along with training in company-specific products and services. Patience, active listening, and conflict resolution are valuable soft skills that help build rapport and address customer concerns effectively. These skills and qualities are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining Verizon’s reputation.

How does a Customer Service Representative at Verizon typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Verizon, you’ll frequently work with teams such as technical support, billing, and sales to address complex customer inquiries. Collaboration often involves escalating cases, relaying customer feedback, or coordinating solutions that require input from several departments. Effective communication and strong problem-solving skills are essential, as you’ll act as a liaison to ensure that customer concerns are resolved promptly and accurately. This teamwork-focused environment not only enhances customer satisfaction but also helps you build a broad understanding of Verizon’s operations.

What does a Customer Service Representative at Verizon do?

A Customer Service Representative at Verizon assists customers with inquiries related to their wireless, internet, or TV services. Their responsibilities include answering questions, resolving billing or technical issues, processing account changes, and providing information about products and promotions. They interact with customers via phone, chat, or in-person, ensuring a positive experience and helping to resolve concerns efficiently. Strong communication and problem-solving skills are essential in this role.
More about Customer Service Representative Verizon jobs
What cities are hiring for Customer Service Representative Verizon jobs? Cities with the most Customer Service Representative Verizon job openings:
What job categories do people searching Customer Service Representative Verizon jobs look for? The top searched job categories for Customer Service Representative Verizon jobs are:
Customer Service Representative Verizon jobs near you
Infographic showing various Customer Service Representative Verizon job openings in the United States as of June 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Associate

Express Store Inc - Verizon Wireless

Cherry Hill, NJ • On-site

$16 - $22/hr

Full-time

Posted 6 days ago

Job description

Sales Representative – Verizon Wireless Zone (FT)

We’re hiring FULL-TIME Sales Representatives for Verizon Wireless Zone.
Pay: Hourly + Commission (uncapped)
Schedule: Full-Time
Requirements:

  • Strong communication skills
  • Sales or customer service experience (preferred)
Role:

  • Sell Verizon Wireless products and services
  • Help customers choose phones and plans
  • Meet daily and monthly sales goals
We Offer:

  • Paid training
  • Growth opportunities
  • Performance bonuses
Apply now — interviews happening now.