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Customer Service Representative Verizon Jobs (NOW HIRING)

Verizon

Verizon Sales Lead Representative

Stoneham, MA · On-site

$75K - $160K/yr

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Verizon

Verizon Sales Lead Representative

Brookline, MA · On-site

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Verizon

Verizon Sales Lead Representative

Andover, MA · On-site

$55K - $160K/day

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

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Customer Service Representative Verizon information

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How much do customer service representative verizon jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service representative verizon in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Verizon vs Customer Support Specialist Verizon?

AspectCustomer Service Representative VerizonCustomer Support Specialist Verizon
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; technical or product-specific certifications may be preferred
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, technical support settings
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & Comparison IntentCustomer Service Representative Verizon vs Customer Support Specialist Verizon

The main difference between a Customer Service Representative Verizon and a Customer Support Specialist Verizon lies in their focus areas. Customer Service Representatives primarily handle general inquiries, billing, and account management, while Customer Support Specialists often provide technical assistance and troubleshooting. Both roles require similar credentials and work environments, but the Support Specialist role tends to involve more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service representative at Verizon?

To thrive as a Customer Service Representative at Verizon, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required, along with training in company-specific products and services. Patience, active listening, and conflict resolution are valuable soft skills that help build rapport and address customer concerns effectively. These skills and qualities are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining Verizon’s reputation.

How does a customer service representative at Verizon typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Verizon, you’ll frequently work with teams such as technical support, billing, and sales to address complex customer inquiries. Collaboration often involves escalating cases, relaying customer feedback, or coordinating solutions that require input from several departments. Effective communication and strong problem-solving skills are essential, as you’ll act as a liaison to ensure that customer concerns are resolved promptly and accurately. This teamwork-focused environment not only enhances customer satisfaction but also helps you build a broad understanding of Verizon’s operations.

What does a customer service representative at Verizon do?

A Customer Service Representative at Verizon assists customers with inquiries related to their wireless, internet, or TV services. Their responsibilities include answering questions, resolving billing or technical issues, processing account changes, and providing information about products and promotions. They interact with customers via phone, chat, or in-person, ensuring a positive experience and helping to resolve concerns efficiently. Strong communication and problem-solving skills are essential in this role.
More about Customer Service Representative Verizon jobs
What cities are hiring for Customer Service Representative Verizon jobs? Cities with the most Customer Service Representative Verizon job openings:
What job categories do people searching Customer Service Representative Verizon jobs look for? The top searched job categories for Customer Service Representative Verizon jobs are:
Customer Service Representative Verizon jobs near you
Infographic showing various Customer Service Representative Verizon job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Verizon Sales Lead Representative

Verizon

Stoneham, MA • On-site

$75K - $160K/yr

Full-time

Medical

Re-posted 13 days ago

Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

36th of 97 rated telecommunications companies

Job description

Verizon - Immediate Retail Sales Representative Needed

Do you enjoy creating a delightful shopping experience for customers? Are you skilled in upselling and cross-selling products? If yes, then you might be the perfect fit for our dynamic team at Verizon!

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a crucial role in greeting customers, assisting them with their needs, and ensuring they leave satisfied with their purchases. Join us in a fun and loving environment where you can enhance your communication skills, product knowledge, and customer service expertise.

Main Responsibilities of a Retail Sales Representative:

  • Greeting and assisting customers
  • Keeping the selling floor stocked and organized
  • Upselling and cross-selling
  • Analyzing customer accounts and finding the best solution for the customer!

Retail Sales Representative Job Description:

  • Greeting customers
  • Helping customers find what they are looking for
  • Introducing customers to new products
  • Informing customers about sales, discounts, and promotions
  • Upselling and cross-selling products when appropriate
  • Answering questions about products or services
  • Stocking and organizing product racks
  • Handling returns
  • Coordinating with team members for outstanding customer service
  • Average company compensation for a retail sales representative is $87,000

Responsibilities of a Retail Sales Representative:

  • High school degree or equivalent
  • BS degree in marketing or related field is a plus
  • Experience as a retail sales representative or similar role is a plus
  • Familiarity with visual merchandising
  • Ability to stock and restock shelves
  • Strong communication skills
  • Excellent problem-solving skills
  • Good organization skills
  • Positive and friendly attitude
  • Ability to successfully work in a team

Benefits:

  • Health insurance
  • Referral program
  • Employee discount
  • Paid training
  • Commission pay
  • Supplemental income

Location: Stoneham

Join us at Verizon and be part of a motivated team dedicated to providing the best for our customers!

Verizon is the national leader in the cellular and home connectivity industry. We pride ourselves on our customer experience and our results. We strive to always provide the best options for our customers.

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