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Customer Service Representative Verizon Jobs (NOW HIRING)

Firstsource

Customer Service Representative

Lake Dallas, TX · On-site

$15 - $15.50/hr

... Customer Service Representative. As a Customer Service Support Agent, providing remote support to ... No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Verizon

Verizon Sales Lead Representative

Stoneham, MA · On-site

$75K - $160K/yr

  • Medical

Verizon is a leader in the cellular and home connectivity industry, dedicated to providing exceptional customer service and top-notch products. As a Retail Sales Representative, you will play a ...

LaPlante Electric Inc

Customer Service Rep (CSR)

Scarborough, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour . We provide our customer ...

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All JobsCustomer Service Representative Verizon Jobs

Customer Service Representative Verizon information

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How much do customer service representative verizon jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service representative verizon in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Verizon vs Customer Support Specialist Verizon?

AspectCustomer Service Representative VerizonCustomer Support Specialist Verizon
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; technical or product-specific certifications may be preferred
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, technical support settings
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & Comparison IntentCustomer Service Representative Verizon vs Customer Support Specialist Verizon

The main difference between a Customer Service Representative Verizon and a Customer Support Specialist Verizon lies in their focus areas. Customer Service Representatives primarily handle general inquiries, billing, and account management, while Customer Support Specialists often provide technical assistance and troubleshooting. Both roles require similar credentials and work environments, but the Support Specialist role tends to involve more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service representative at Verizon?

To thrive as a Customer Service Representative at Verizon, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required, along with training in company-specific products and services. Patience, active listening, and conflict resolution are valuable soft skills that help build rapport and address customer concerns effectively. These skills and qualities are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining Verizon’s reputation.

How does a customer service representative at Verizon typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Verizon, you’ll frequently work with teams such as technical support, billing, and sales to address complex customer inquiries. Collaboration often involves escalating cases, relaying customer feedback, or coordinating solutions that require input from several departments. Effective communication and strong problem-solving skills are essential, as you’ll act as a liaison to ensure that customer concerns are resolved promptly and accurately. This teamwork-focused environment not only enhances customer satisfaction but also helps you build a broad understanding of Verizon’s operations.

What does a customer service representative at Verizon do?

A Customer Service Representative at Verizon assists customers with inquiries related to their wireless, internet, or TV services. Their responsibilities include answering questions, resolving billing or technical issues, processing account changes, and providing information about products and promotions. They interact with customers via phone, chat, or in-person, ensuring a positive experience and helping to resolve concerns efficiently. Strong communication and problem-solving skills are essential in this role.
More about Customer Service Representative Verizon jobs
What cities are hiring for Customer Service Representative Verizon jobs? Cities with the most Customer Service Representative Verizon job openings:
What job categories do people searching Customer Service Representative Verizon jobs look for? The top searched job categories for Customer Service Representative Verizon jobs are:
Customer Service Representative Verizon jobs near you
Infographic showing various Customer Service Representative Verizon job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Firstsource

Lake Dallas, TX • On-site

$15 - $15.50/hr

Full-time

Posted 9 days ago

Firstsource rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

25th of 71 rated call and contact centers

Job description

***Your state minimum wage cannot exceed starting wage of this position to apply, $15.00 or $15.50 for Bilingual English/Spanish***
Job description:
FirstSource Healthcare has immediate full-time Work from Home positions available as Customer Service Representative.
As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.
Key Responsibilities
  • Answer inbound calls from patients, providers, and internal staff.
  • Provide non-clinical support to paramedics and emergency response teams.
  • Document interactions accurately in electronic systems.
  • Route calls to appropriate departments or escalate urgent issues.
  • Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies.
  • Support scheduling and coordination of patient services when needed.

Required Qualifications
  • High School Diploma or GED.
  • Minimum 1 year of experience in a call center or customer service role.
  • Typing speed of at least 25-30 WPM.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using multiple software systems simultaneously.
  • Internet speeds: 50mbps down / 25mbps up

Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to have a UL surge protector to protect equipment.
Additional Remote Work Requirements.
  • Must have a private, quiet and dedicated workstation. *No children or babysitting
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to attend Training is 8am-4:30pm PST - Pacific time Monday thru Friday for up to 12 weeks. *Training schedule is not work schedule
  • Ability to work any shifts 8am-10pm PST- Pacific time, Monday - Sunday *Overtime is based on company needs

Starting wage: $15 and Bilingual English/Spanish $15.50 (wage non-negotiable, *Additional earning potential for perfect attendance during each pay period.)
Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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