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Customer Service Representative Verizon Jobs (NOW HIRING)

Firstsource

Customer Service Representative

Lake Dallas, TX · On-site

$15 - $15.50/hr

... Customer Service Representative. As a Customer Service Support Agent, providing remote support to ... No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

LaPlante Electric Inc.

Customer Service Rep (CSR)

Scarborough, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour . We provide our customer ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

LaPlante Electric Inc.

Customer Service Rep (CSR)

Scarborough, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour. We provide our customer ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Showing results 21-40

All JobsCustomer Service Representative Verizon Jobs

Customer Service Representative Verizon information

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How much do customer service representative verizon jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service representative verizon in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Verizon vs Customer Support Specialist Verizon?

AspectCustomer Service Representative VerizonCustomer Support Specialist Verizon
CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; technical or product-specific certifications may be preferred
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, technical support settings
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & Comparison IntentCustomer Service Representative Verizon vs Customer Support Specialist Verizon

The main difference between a Customer Service Representative Verizon and a Customer Support Specialist Verizon lies in their focus areas. Customer Service Representatives primarily handle general inquiries, billing, and account management, while Customer Support Specialists often provide technical assistance and troubleshooting. Both roles require similar credentials and work environments, but the Support Specialist role tends to involve more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service representative at Verizon?

To thrive as a Customer Service Representative at Verizon, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required, along with training in company-specific products and services. Patience, active listening, and conflict resolution are valuable soft skills that help build rapport and address customer concerns effectively. These skills and qualities are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining Verizon’s reputation.

How does a customer service representative at Verizon typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Verizon, you’ll frequently work with teams such as technical support, billing, and sales to address complex customer inquiries. Collaboration often involves escalating cases, relaying customer feedback, or coordinating solutions that require input from several departments. Effective communication and strong problem-solving skills are essential, as you’ll act as a liaison to ensure that customer concerns are resolved promptly and accurately. This teamwork-focused environment not only enhances customer satisfaction but also helps you build a broad understanding of Verizon’s operations.

What does a customer service representative at Verizon do?

A Customer Service Representative at Verizon assists customers with inquiries related to their wireless, internet, or TV services. Their responsibilities include answering questions, resolving billing or technical issues, processing account changes, and providing information about products and promotions. They interact with customers via phone, chat, or in-person, ensuring a positive experience and helping to resolve concerns efficiently. Strong communication and problem-solving skills are essential in this role.
More about Customer Service Representative Verizon jobs
What cities are hiring for Customer Service Representative Verizon jobs? Cities with the most Customer Service Representative Verizon job openings:
What job categories do people searching Customer Service Representative Verizon jobs look for? The top searched job categories for Customer Service Representative Verizon jobs are:
Customer Service Representative Verizon jobs near you
Infographic showing various Customer Service Representative Verizon job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Firstsource

Colorado Springs, CO • Remote

$15/hr

Full-time

Posted 8 days ago

Firstsource rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

25th of 71 rated call and contact centers

Job description

Frist Source Work From Home Customer Service is seeking compassionate and customer-focused individuals to join our remote call center team.

As a Remote Call Center Representative, you will be the first point of contact for our members, helping them navigate their health insurance needs with professionalism and care. 

Training Hours: 8am-8:00pm EST Monday - Friday (*actual time will vary, based on trainer and time zone) 

Work Schedule: Monday-Friday 8am-8pm CST-Central standard time-Off Peak 4/1-9/30, Sunday-Saturday 8am-9pm CST-On Peak10/1-3/31 (8 hrs. per day) *overtime is based on company needs

Key Responsibilities:

  • Respond to inbound calls from members regarding benefits, claims, billing, and coverage.
  • Provide accurate and timely information while maintaining a high level of customer satisfaction.
  • Document all interactions in internal systems with attention to detail.
  • Collaborate with internal departments to resolve member issues.
  • Uphold company values and contributes to a positive team environment.
     

Qualifications:

  • High school diploma or equivalent; associate degree preferred.
  • 1+ year of customer service or call center experience.
  • Strong verbal and written communication skills.
  • Ability to multitask and navigate multiple computer systems.
  • Self-motivated with the ability to work independently in a remote setting.
  • Typing speed of at least 25-30 WPM.
  • Internet speeds: 20mbps down / 20mbps up
     

Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to have a UL surge protector to protect equipment.

Compensation & Benefits: $15.00

*Additional earning potential for both positions for perfect attendance during each pay period + bonus opportunities
(*Wage is non-negotiable, Your states minimum wage cannot exceed starting wage mentioned)

Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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