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Night Shift Remote Jobs in Springfield, MA (NOW HIRING)

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Night Shift Remote information

What is the difference between Night Shift Remote vs Night Shift Customer Service Representative?

AspectNight Shift RemoteNight Shift Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific technical skillsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, working from home or remote officeRemote, working from home or call center
Industry UsageIT, tech support, sales, administrative rolesRetail, telecom, financial services, hospitality
Common Search IntentRemote night jobs, night shift remote workNight customer service jobs, remote customer support

Night Shift Remote roles typically involve technical, administrative, or sales tasks performed from home during night hours, requiring specific skills or certifications. Night Shift Customer Service Representatives focus on assisting customers via phone or chat, often in retail or service industries. Both roles operate during night hours remotely but differ mainly in job functions and industry focus.

What are night shift remote jobs?

Night shift remote jobs are positions that require employees to work during nighttime hours from a location outside of a traditional office, typically from home. These roles span various industries such as customer service, IT support, healthcare, and data entry. Working remotely at night can offer flexibility for those balancing other commitments or living in different time zones. However, it may also require strong self-discipline and good time management skills to maintain productivity and personal well-being. Employers often look for candidates who are comfortable with independent work and can remain attentive during late hours.

What are some common challenges associated with working a night shift remote role, and how can I effectively manage them?

Working a night shift remote role often means adjusting to an unconventional schedule, which can present challenges like maintaining work-life balance, managing fatigue, and staying connected with colleagues who may be on different shifts. It's important to create a dedicated workspace, establish a consistent sleep routine, and use tools like instant messaging or video calls to stay engaged with your team. Proactively communicating your availability and taking regular breaks can also help you remain productive and feel supported, even when working outside traditional hours.

What Are Night Shift Remote Jobs?

When performed during the night shift, remote jobs allow you to work from home and provide overnight help and support to your employer. These roles are more common than many people who work day shifts realize, particularly in the customer service and IT fields. In this role, you may work as an agent or representative for your company while answering a service call, provide guidance and support as part of a 24-hour help system, or communicate with a variety of operations managers and drivers to effectively manage their flow of work. Remote night shift jobs often include some paperwork or record-keeping.

What are the key skills and qualifications needed to thrive as a Night Shift Remote Worker, and why are they important?

To thrive as a Night Shift Remote Worker, you need strong time management, self-motivation, and the ability to work independently, often supported by prior experience in remote roles. Familiarity with collaboration tools like Slack, Zoom, and project management systems such as Asana or Trello is typically required. Excellent communication, adaptability, and resilience to manage the unique challenges of night shifts set top performers apart. These skills and qualities are essential to maintain productivity, ensure effective teamwork, and support work-life balance despite unconventional hours.
What are popular job titles related to Night Shift Remote jobs in Springfield, MA? For Night Shift Remote jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Night Shift Remote jobs in Springfield, MA look for? The top searched job categories for Night Shift Remote jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Night Shift Remote jobs? Cities near Springfield, MA with the most Night Shift Remote job openings:
Infographic showing various Night Shift Remote job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Service Technician - Remote

Service Technician - Remote

Restaurant Technologies, Inc.

Springfield, MA • On-site, Remote

$31.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Restaurant Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

16th of 88 rated recycling and waste


Job description

Service Technician (Remote)
*** The Ideal Candidate will be located in Springfield, MA or the immediate surrounding area ***
Location: The RTI Depot is located in East Rutherford, NJ.
Schedule: 4/10s, Monday, Tuesday, Thursday, Friday, 6:00 AM - 4:00 PM
Compensation: $31.50 per hour + Shift Differential + Quarterly Safety Bonus.
Shift Differential: Additional $2.00 per hour available for nights and weekend shifts - specific hours and day of the week apply.
Overtime: 1.5x your hourly rate for over 40 hours per week.
Safety Bonus Potential: $4,000 annual bonus potential (Safety Bonus - up to $1,000 potential per Quarter).
Benefits: Medical, Dental, Vision, Paid Holidays, Paid Time Off, Matching 401K, Life Insurance and other benefits paid for and/or offered by company.
The Service Technician plays a critical role in the success of Restaurant Technologies. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. As a Service Technician with Restaurant Technologies, you'll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair, and routine maintenance.
What's it like to work at Restaurant Technologies? See firsthand in our Day in the Life of a Service Technician video: https://www.youtube.com/watch?v=hmmlTUEmV-0
What Makes Restaurant Technologies a Great Place to Work:
  • Compensation:
    • $31.50 per hour + Shift Differential + OT + Quarterly Bonus up to $5200/yr
    • Opportunities to increase base pay with weekend shifts, tenure and level-up development programs

  • Available Shift(s):
    • 4/10s, Monday, Tuesday, Thursday, Friday, 6:00 AM - 4:00 PM

  • Benefits:
    • $0 premium Medical for single coverage or employer HSA contribution for family coverage!
    • Dental, Vision, Life and Disability Insurance, Tuition Reimbursement & more!
    • 401k with matching contribution up to 4.5% of your compensation
    • Paid Time Off and Paid Holidays.
    • $3,000 employee referral bonus program & $200 new customer referral program.
    • Growth & Opportunity! We have 41 locations nationwide and consistently see year-over-year growth.
    • Award Winning Culture! - Newsweek America's Greatest Workplaces Award + Newsweek America's Greatest Workplaces for Diversity + Newsweek American's Greatest Workplaces for Mental Wellbeing + Newsweek America's Most Patriotic Companies + Minneapolis St Paul Business Journal - Best Places to Work

Primary Job Accountabilities:
  • Responsible for installing and maintaining our products in a safe, timely, and accurate manner.
  • Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.
  • Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.
  • Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.
  • Communicate with customers to ensure product performance meets customers' expectations.
  • Efficiently and professionally service customers' needs, training and coaching them on the system as needed.
  • Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)
  • The position may include night installation work; the schedule will vary based on customer demand & install schedule.

Education, Requirements & Competencies:
Minimum Qualifications:
  • Must be 21 years of age with a valid driver's license
  • High School Diploma or Equivalent
  • This position requires the operation of a DOT-regulated vehicle, and candidates will be subject to passing a DOT-mandated pre-employment drug test. Please be advised, a positive result for any controlled substance will disqualify applicants; including marijuana (THC), even if it is legal under state or local law.
  • Ability to work within a team environment
  • Ability to problem solve customer issues for installation and service
  • Ability to perform basic mechanical and/or electrical duties
  • Strong customer focus and ability to respond to challenging customer situations in a positive manner
  • Must meet Restaurant Technologies' Fleet Safety requirements and maintain a clean driving record
  • Ability to carry 50 pounds by hand
  • Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
  • Ability to climb up and down a ladder as high as 20 feet in the air

Preferred Qualifications:
  • Vocational Training

#LI-RB1
Inclusive Employer
At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we're proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997.
Restaurant Technologies is a Military & Veteran friendly company.
Culture & Benefits
Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We've cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a "Best Place to Work," by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota's Fastest Growing Companies list. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.
Who We Are
Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

What Restaurant Technologies employees say

Benefits

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Workplace

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About Restaurant Technologies

Sourced by ZipRecruiter

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year.

Industry

Food services and drinking places

Company size

501 - 1,000 Employees

Headquarters location

Mendota Heights, MN, US

Year founded

1997