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Remote Call Center Manager Jobs in Spring, TX (NOW HIRING)

Liveops

Remote Customer Service Representative

Katy, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Conroe, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Spring, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Humble, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

SYS Integration

Contact Center Representative

Houston, TX · Remote

$16 - $20.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

RemX

Remote Outbound Customer Service Agent

Houston, TX · Remote

$16/hr

Looking for experienced outbound calling professionals with proven longevity in call center roles. Interested candidates must live within 35 miles of Houston, TX 77064. Apply now for immediate ...

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Remote Call Center Manager information

See Spring, TX salary details

$26.3K

$56.8K

$97.4K

How much do remote call center manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote call center manager in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Spring, TX?

The most popular types of Remote Call Center jobs in Spring, TX are:

What are popular job titles related to Remote Call Center Manager jobs in Spring, TX?

For Remote Call Center Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Spring, TX look for?

The top searched job categories for Remote Call Center Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Call Center Manager jobs?

Cities near Spring, TX with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Spring, TX as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $56,805 per year, or $27.3 per hour.

Senior Business/Data Analyst - AWS Connect - Remote

Houston, TX • On-site, Remote

NAVA Software Solutions
IT Services • 51 - 200 employees
Learn more about NAVA Software Solutionsexternal

$79K - $100K/yr

Contractor

Re-posted 14 days ago

Job description

NAVA Software is looking for a Business/Data Analyst
Details:
Senior Business/Data Analyst
Location: Remote project
Duration: 12-24 months
Position Overview:
We are seeking a highly skilled and experienced Senior Business/Data Analyst to join our team. This role requires a professional with comprehensive call center experience, an understanding of the complete customer lifecycle from point of sale to support, and expertise in AWS. The ideal candidate will be adept at analyzing data to enhance the customer experience and proficient in communicating insights to senior management.
Key Responsibilities:
  • Analyze customer data to understand and improve the end-to-end customer journey, from initial contact through post-sale support.
  • Utilize AWS tools to manage and analyze large datasets.
  • AWS Call Center expertise or any call center expertise is a must have
  • Develop insights and recommendations to enhance customer satisfaction and operational efficiency.
  • Communicate findings effectively to senior management and stakeholders.
  • Collaborate with cross-functional teams to implement data-driven strategies.
  • Stay updated with industry trends and best practices in data analysis and customer experience management.
  • Interaction with Sr Leadership in Customer experience

Qualifications:
  • Bachelor's degree in Business, Data Science, or a related field; Master's degree preferred.
  • Proven experience in a senior analytical role, ideally within a call center or customer experience environment.
  • Strong knowledge of AWS and data management tools.
  • Excellent communication skills, with the ability to present complex data insights to senior stakeholders.
  • Strong analytical mindset with a focus on improving customer experiences.
  • Ability to work collaboratively in a fast-paced environment.
  • Driven, ability to take ownership, and communicate with executive leadership is key. Confidence, confidence, confidence needed
  • There are many metrics needed per client, so data analysis and assessment are key.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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