Technical Account Manager SME
Raleigh, NC ยท Remote
Excellent written and verbal communication skills. Most work is done over the phone with some ... remote Qualys is an Equal Opportunity Employer, please see our EEO policy.
Raleigh, NC ยท Remote
Excellent written and verbal communication skills. Most work is done over the phone with some ... remote Qualys is an Equal Opportunity Employer, please see our EEO policy.
Raleigh, NC ยท Remote
Excellent written and verbal communication skills. Most work is done over the phone with some ... remote Qualys is an Equal Opportunity Employer, please see our EEO policy.
Morrisville, NC ยท Remote
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
Morrisville, NC ยท Remote
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
... biotech and pharma clients on reimbursement, value & access, and health economics and outcomes ... Provide technical knowledge in your area of expertise to align with company's core and emerging ...
Quick apply
... biotech and pharma clients on reimbursement, value & access, and health economics and outcomes ... Provide technical knowledge in your area of expertise to align with company's core and emerging ...
Morrisville, NC ยท Remote
... technical and therapeutic area training; peer recognition and total rewards program. We are ... Excellent verbal and written communication skills. * Strong attention to detail and problem-solving ...
Morrisville, NC ยท Remote
... technical and therapeutic area training; peer recognition and total rewards program. We are ... Excellent verbal and written communication skills. * Strong attention to detail and problem-solving ...
Raleigh, NC ยท On-site +1
$75K - $85K/yr
Maintains knowledge of Universal Technical Institute programs, financing options and other ... Strong verbal and written communication skills. Interviews are conducted in person and virtually.
Raleigh, NC ยท On-site +1
$75K - $85K/yr
Maintains knowledge of Universal Technical Institute programs, financing options and other ... Strong verbal and written communication skills. Interviews are conducted in person and virtually.
Raleigh, NC ยท Remote
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Raleigh, NC ยท Remote
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Raleigh, NC ยท Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Raleigh, NC ยท Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
The division leverages nondestructive testing, remote visual inspection, and analytical instruments ... Good verbal and written communication skills. * Able to learn the scientific principles and ...
Quick apply
The division leverages nondestructive testing, remote visual inspection, and analytical instruments ... Good verbal and written communication skills. * Able to learn the scientific principles and ...
Durham, NC ยท On-site +1
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Durham, NC ยท On-site +1
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Durham, NC ยท On-site +1
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Durham, NC ยท On-site +1
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical ... Ability to write complex queries and design efficient database schemas. * Advanced skills in data ...
Raleigh, NC ยท On-site +1
$143K - $203K/yr
Remote with ability to travel to Raleigh, North Carolina, Phoenix, Arizona or Morristown, New ... communicate to technical and nontechnical audiences alike in both oral and written form.
Raleigh, NC ยท On-site +1
$143K - $203K/yr
Remote with ability to travel to Raleigh, North Carolina, Phoenix, Arizona or Morristown, New ... communicate to technical and nontechnical audiences alike in both oral and written form.
Raleigh, NC ยท On-site +1
$105K - $130K/yr
... biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're ... Excellent communication skills (verbal and written) to present technical presentations and training.
Raleigh, NC ยท On-site +1
$105K - $130K/yr
... biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're ... Excellent communication skills (verbal and written) to present technical presentations and training.
Raleigh, NC ยท On-site +1
... remote company. * Highly organized. We track everything in tickets and dashboards. * Ability to context-switch in a fast-paced, changing environment * Excellent business written and verbal technical ...
Raleigh, NC ยท On-site +1
... remote company. * Highly organized. We track everything in tickets and dashboards. * Ability to context-switch in a fast-paced, changing environment * Excellent business written and verbal technical ...
Durham, NC ยท On-site +1
$101K - $133K/yr
Carolina or Michigan can be remote and client will also cover relocation Role Overview Our client ... Experience writing design fee estimates, technical specifications, and control diagrams.
Durham, NC ยท On-site +1
$101K - $133K/yr
Carolina or Michigan can be remote and client will also cover relocation Role Overview Our client ... Experience writing design fee estimates, technical specifications, and control diagrams.
Raleigh, NC ยท Remote
$143K - $203K/yr
Remote with ability to travel to Raleigh, North Carolina, Phoenix, Arizona or Morristown, New ... communicate to technical and nontechnical audiences alike in both oral and written form.
Raleigh, NC ยท Remote
$143K - $203K/yr
Remote with ability to travel to Raleigh, North Carolina, Phoenix, Arizona or Morristown, New ... communicate to technical and nontechnical audiences alike in both oral and written form.
Raleigh, NC ยท Remote
$143K - $203K/yr
Remote with ability to travel to Raleigh, North Carolina, Phoenix, Arizona or Morristown, New ... communicate to technical and nontechnical audiences alike in both oral and written form.
Raleigh, NC ยท Remote
$143K - $203K/yr
Remote with ability to travel to Raleigh, North Carolina, Phoenix, Arizona or Morristown, New ... communicate to technical and nontechnical audiences alike in both oral and written form.
Morrisville, NC ยท On-site +1
$91K - $117K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... Advanced technical writing skills * Excellent customer service skills * Excellent presentation ...
Morrisville, NC ยท On-site +1
$91K - $117K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... Advanced technical writing skills * Excellent customer service skills * Excellent presentation ...
Morrisville, NC ยท On-site +1
$91K - $117K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... Advanced technical writing skills * Excellent customer service skills * Excellent presentation ...
Morrisville, NC ยท On-site +1
$91K - $117K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... Advanced technical writing skills * Excellent customer service skills * Excellent presentation ...
$13.32 - $17.95
2% of jobs
$17.95 - $22.58
7% of jobs
$22.58 - $27.21
12% of jobs
$28.29 is the 25th percentile. Wages below this are outliers.
$27.21 - $31.84
16% of jobs
The median wage is $35.32 / hr.
$31.84 - $36.47
17% of jobs
$36.47 - $41.10
14% of jobs
$44.12 is the 75th percentile. Wages above this are outliers.
$41.10 - $45.74
11% of jobs
$45.74 - $50.37
10% of jobs
$50.37 - $55
5% of jobs
$55 - $59.63
3% of jobs
$59.63 - $64.26
3% of jobs
$13
$37
$64
| Aspect | Remote Biotech Technical Writer | Remote Scientific Content Specialist |
|---|---|---|
| Credentials | Biotech or life sciences degree, writing certifications | Science degree, content creation experience |
| Work Environment | Remote, biotech or pharma companies | Remote, research institutions or biotech firms |
| Employer Usage | Used in biotech, pharma, medical device industries | Used in research, biotech, and educational sectors |
| Search & Comparison Intent | Understanding technical writing roles in biotech | Comparing scientific content creation roles |
The Remote Biotech Technical Writer focuses on creating clear, accurate documentation for biotech products, protocols, and regulatory submissions. The Remote Scientific Content Specialist, however, emphasizes developing scientific articles, educational materials, and marketing content. While both roles require a science background and strong writing skills, the technical writer is more regulatory and documentation-oriented, whereas the content specialist leans toward science communication and outreach.
Full-time
This job post hasย expired 1 day ago.ย Applications are no longer accepted.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction.
The Post-Sales Account Manager (SME) will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services.
The Technical Account Manager (TAM) will connect on a regular basis with our existing customers and perform technical checkups. The TAM will serve as the primary point of contact for his/her customers and will assist with inquiries with the help of the resources such as Support, Pre-Sales or Management. He/She will be responsible for gathering customer feedback, details, and use cases and delivering it to the internal organization/Product Manger as data points to drive product and company direction.
Success of this role will be measured by the annual renewal rate and upsell rate of SME customers, and their overall satisfaction. The TAM will work closely with Pre-Sales to help close customers from a technical perspective.
Qualifications:
Ideal candidate will come from a security and systems/networking background.
General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability Management, Network Scanners, PCI, Policy Compliance/GRC-IT and Audit Tools , other enterprise security solutions
2-3 years of experience in the Software-as-a-Service (Saas ) industry providing Network Security, IT-Auditing and Policy Compliance solution and applications
Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, FISMA , SCAP etc.
Knowledge of Auditing Frameworks a plus: CIS, NIST, CobiT, ISO27001, ITIL, NERC-CIP etc.
Must possess an excellent work ethic with a "make it happen" attitude.
Excellent written and verbal communication skills.
Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc.
#LI-remote
Qualys is an Equal Opportunity Employer, please see our EEO policy.
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Network security
1,001 - 5,000 Employees
Foster City, CA, US
1999