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Remote Benefits Counselor Jobs (NOW HIRING)

UHS

REMOTE OTP Counselor

Petersburg, VA · On-site +1

$25 - $28/hr

Responsibilities Remote OTP Counselor Foundations Health is seeking a compassionate and motivated ... Benefits Include: * Competitive compensation * Fully remote telehealth opportunity * Comprehensive ...

UHS

REMOTE OTP Counselor

Petersburg, VA · Remote

$20 - $26.75/hr

Responsibilities Remote OTP Counselor Foundations Health is seeking a compassionate and motivated ... Benefits Include: * Competitive compensation * Fully remote telehealth opportunity * Comprehensive ...

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How much do remote benefits counselor jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote benefits counselor in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote benefits counselor, and why are they important?

To thrive as a Remote Benefits Counselor, you need a strong understanding of employee benefits programs, excellent customer service skills, and often a background in human resources or insurance. Familiarity with benefits administration software, CRM systems, and relevant certifications such as a Life and Health Insurance license are typically required. Outstanding communication, problem-solving abilities, and empathy help counselors effectively guide clients and resolve their concerns remotely. These skills are crucial for accurately advising employees, ensuring compliance, and delivering a positive benefits experience from a distance.

How to become a remote benefits counselor?

To become a remote benefits counselor, typically you need a high school diploma or equivalent, along with knowledge of employee benefits and insurance plans. Relevant skills include strong communication, customer service, and familiarity with benefits administration software; some roles may require certification such as the Certified Employee Benefits Specialist (CEBS).

What is a remote benefits counselor?

A Remote Benefits Counselor is a professional who helps employees understand and enroll in their workplace benefits, such as health insurance, retirement plans, and other perks—all while working from a remote location. They provide guidance through phone calls, video meetings, or online platforms, answering questions about different benefit options and eligibility. Their goal is to ensure employees make informed decisions about their benefit selections, often during open enrollment periods or when starting a new job. Remote Benefits Counselors must have strong communication skills and a detailed understanding of benefits programs.

What is the difference between Remote Benefits Counselor vs Remote Benefits Specialist?

AspectRemote Benefits CounselorRemote Benefits Specialist
CredentialsTypically requires health insurance or benefits-related certificationsOften requires similar certifications, with some roles emphasizing customer service skills
Work EnvironmentRemote, client-facing, providing personalized benefits guidanceRemote, administrative or support-focused, handling benefits inquiries
Employer & Industry UsageUsed by insurance companies, benefits providers, and HR firmsCommon in insurance, HR departments, and benefits administration companies
Search & Comparison IntentPeople compare roles involving benefits counseling and client interactionPeople look for roles focused on benefits support and administration

The main difference is that Remote Benefits Counselors focus on providing personalized benefits advice to clients, often requiring certifications and strong communication skills. Remote Benefits Specialists typically handle benefits administration and support tasks, with a focus on processing and customer service. Both roles are remote and industry-related but differ in their primary responsibilities and client interaction level.

What are some common challenges faced by remote benefits counselors, and how can they be addressed?

Remote Benefits Counselors often face challenges such as maintaining effective communication with clients across various digital platforms and managing complex benefits inquiries without in-person interaction. To address these challenges, it's important to stay organized, utilize clear written and verbal communication, and be proactive in following up with clients to ensure their questions are resolved. Familiarity with digital tools, regular team check-ins, and ongoing training in benefits regulations can also help counselors deliver accurate information and provide excellent service despite the remote nature of the role.
More about Remote Benefits Counselor jobs
What cities are hiring for Remote Benefits Counselor jobs? Cities with the most Remote Benefits Counselor job openings:
What are the most commonly searched types of Benefits Counselor jobs? The most popular types of Benefits Counselor jobs are:
What states have the most Remote Benefits Counselor jobs? States with the most job openings for Remote Benefits Counselor jobs include:
What job categories do people searching Remote Benefits Counselor jobs look for? The top searched job categories for Remote Benefits Counselor jobs are:
Remote Benefits Counselor jobs near you
Infographic showing various Remote Benefits Counselor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,923 per year, or $23 per hour.

Benefit Counselor - Per Diem United States

Employee Family Protection

Remote

Part-time

Medical, Life

Re-posted 8 days ago

Job description

Job Type
Part-time, Contract
Description
Position Summary:
The Benefit Counselor educates client employees about employee voluntary benefits and enrolls employees in various enrollment platforms. The position offers paid national travel and remote opportunities along with a flexible schedule.
Essential Functions:
1. Actively participates in case, enrollment, product, and systems training. Educate and enroll eligible employees through face-to-face, telephonic Benefit Service Center, and/or website in benefit plans during open enrollment periods.
2. Accurately and thoroughly complete and submit all benefit applications in compliance with data entry and data privacy policies and regulations. All shifts and weekends available. Conduct all business and actions according to highest possible standards of professional conduct. Maintain client and employee confidences and protect confidential and proprietary information obtained in the course of employment.
Requirements
Educational Requirements:
High school diploma required. Active appropriate state life and health insurance license(s) required.
Experience Requirements:
  • Insurance background and/or voluntary benefits experience preferred.
  • Computer skills, including experience with data entry, Microsoft Word, Excel, and Outlook; Internet Explorer; and web-based enrollment systems.
  • Ability to think critically and act logically to evaluate situations, solve problems and make recommendations.
  • Reliable, professional, friendly, attention to detail, and able to work with diverse groups of clients.
  • Develop and maintain positive relationships to provide excellent customer service.

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