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W3r Consulting

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Behavioral Health Quality Management Specialist II

Richardson, TX · Remote

$36 - $40/hr

Clinical Quality Improvement Specialist (RN / Behavioral Health) Location: 100% Remote Schedule ... Case Management, Quality Improvement, or Project Management. * Experience delivering provider ...

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Remote Behavioral Health Case Management information

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How much do remote behavioral health case management jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote behavioral health case management in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Behavioral Health Case Manager, and why are they important?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.
More about Remote Behavioral Health Case Management jobs
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What are the most commonly searched types of Behavioral Health Case Management jobs? The most popular types of Behavioral Health Case Management jobs are:
What states have the most Remote Behavioral Health Case Management jobs? States with the most job openings for Remote Behavioral Health Case Management jobs include:
What job categories do people searching Remote Behavioral Health Case Management jobs look for? The top searched job categories for Remote Behavioral Health Case Management jobs are:
Remote Behavioral Health Case Management jobs near you

TX LMSWs - Fully Remote Behavioral Health Care Manager

Adjuvant Behavioral Health Inc

TX • Remote

$33/hr

Contractor

Posted 25 days ago

Job description

Location: Online (must be Texas resident)

Reports To: Collaborative Care Program Manager


Role Summary:

The Behavioral Health Care Manager plays a key role in delivering integrated mental health

services within the Behavioral Health Integration (BHI) and Collaborative Care Model (CoCM)

frameworks. The Care Manager works in partnership with primary care and behavioral health

providers to support patients experiencing mental health concerns, particularly those with

chronic illness or comorbid medical conditions. The Care Manager ensures patients receive

coordinated, measurement-based, and team-driven care, while also meeting documentation and

billing requirements for CoCM or BHI services.


Primary Responsibilities:

  • Serve as the central point of contact for patients enrolled in the BHI or CoCM program.
  • Conduct routine behavioral health screenings (e.g., PHQ-9, GAD-7) and track patientprogress over time.
  • Provide patient outreach, psychoeducation, and support between clinical visits.
  • Collaborate with the psychiatric consultant and primary care provider (PCP) to review patient progress and adjust care plans accordingly.
  • Document all patient interactions, screenings, care plan updates, and psychiatric recommendations in the medical record.
  • Monitor patient adherence to behavioral health treatment plans and assist with follow-up care coordination.
  • Ensure patient consent for collaborative care is obtained and documented prior to billing.
  • Assist patients in overcoming barriers to care (e.g., scheduling, transportation, understanding treatment).
  • Coordinate referrals to specialty mental health providers as needed.
  • Support billing processes by maintaining compliance with time tracking, service documentation, and care plan updates as required by CMS and commercial insurers.


Qualifications:

  • Bachelor's or Master's degree in Social Work, Psychology, Counseling, Nursing, Public Health, or a related field.
  • Prior experience in behavioral health, care coordination, or chronic disease management preferred.
  • Familiarity with behavioral health screening tools (PHQ-9, GAD-7, etc.).
  • Understanding of the Collaborative Care Model and/or BHI billing requirements is highly desirable.
  • Strong communication and interpersonal skills to work with patients, families, and multidisciplinary teams.
  • Proficiency in electronic health record (EHR) documentation and case management workflows.
  • Bilingual abilities are a plus.

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