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Remote Behavioral Health Case Management Jobs (NOW HIRING)

$81.90K - $112.90K/yr

... management Fully remote with consistent daily structure Opportunity to contribute to military ... leading behavioral health organization focused on delivering high-quality psychiatric and ...

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Remote Behavioral Health Case Management information

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$42

How much do remote behavioral health case management jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote behavioral health case management in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Behavioral Health Case Manager, and why are they important?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

More about Remote Behavioral Health Case Management jobs
What cities are hiring for Remote Behavioral Health Case Management jobs? Cities with the most Remote Behavioral Health Case Management job openings:
What are the most commonly searched types of Behavioral Health Case Management jobs? The most popular types of Behavioral Health Case Management jobs are:
What states have the most Remote Behavioral Health Case Management jobs? States with the most job openings for Remote Behavioral Health Case Management jobs include:
Infographic showing various Remote Behavioral Health Case Management job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

$15.25 - $19.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Remote Case Manager (Behavioral Health & Housing) Title: Remote Case Manager Behavioral Health, Housing & Support Services Status: Full-time (Remote must be available during Eastern Time business hours) Position Summary ME Living / COCAS / King Compassion is hiring a Remote Case Manager to provide high-quality, billable case management services to clients with mental health, substance use, housing, domestic violence, and re-entry needs. You will be the main point of coordination between the client, therapist, medical providers, housing, benefits, and our billing team (BillingParadise). Your job is to make sure clients get what they need and that every appropriate service is documented and billable.

Core Responsibilities Intake & Assessment (Case Management Side) Complete comprehensive case management assessments after clinical intake (or same day when needed). Identify needs in: Housing & shelter Income / employment / vocational training Medical and mental health care Substance use treatment Legal, probation, parole, child welfare Benefits (Medicaid, Medicare, Marketplace plans, SNAP, TANF, SSI/SSDI, victim compensation, childcare, transportation, etc.). Obtain and maintain signed ROIs to coordinate care with all relevant parties.

Service Planning & Coordination Develop individualized service plans with measurable goals that match the clinical treatment plan. Coordinate: Housing placements and transitions Medical and therapy appointments Transportation arrangements (with our transportation team) School, job training, employment, and childcare resources Legal and community resources (probation, courts, DV programs, shelters, etc.). Track progress and update service plans regularly (at least every 3090 days or as payer requires).

Ongoing Remote Case Management Contacts Provide case management via: Phone calls Video/telehealth Secure messaging / portals Occasional coordination with partners by phone/email. Use structured, billable contacts , not casual check-ins: Problem / need identified Specific interventions (calls, applications, arrangements made) Education, coaching, and advocacy Concrete outcomes and next steps. Documentation & Billing Support Complete same-day documentation for all contacts using our DAP/SOAP or agency-approved format.

Accurately record: Date, start/end time, and total minutes Location / POS and modality (telehealth/phone/community) Service type (case management, eligibility support, care coordination, etc.). Ensure every note supports medical necessity and clearly ties back to the service plan. Use our internal billing cheat sheets and follow coding guidance (e.g., T1016 or other case management codes) so BillingParadise can submit clean claims.

Communicate with Billing / Eligibility when: Authorization is needed, expiring, or out of units A claim is denied due to documentation or eligibility issues Client insurance changes or lapses. Client Advocacy & Crisis Coordination Help clients navigate crises related to housing, safety, food, transportation, and access to care. Collaborate with therapists, medical providers, and leadership when higher clinical intervention is needed.

Follow agency protocols for risk, safety plans, and mandated reporting . Teamwork & Systems Use (Remote) Work daily inside: Our EMR/practice management system Microsoft Teams (chat, meetings, channels) Phone/telehealth platforms (for calls and video sessions). Attend case reviews, staff meetings, and trainings via Teams.

Help refine case management SOPs and suggest improvements to workflows as we grow. Qualifications Required: Experience in case management, care coordination, or social services (behavioral health, community mental health, re-entry, homeless services, or DV strongly preferred). Strong skills in documentation, organization, and follow-through .

Comfortable working 100% remote using EMR, Teams, and phone/telehealth tools. Preferred: Experience with Medicaid/Medicare or managed care case management . Knowledge of community resources for housing, benefits, and behavioral health services.

Prior work in a billable environment (where notes must support CPT/HCPCS codes). Degree in social work, counseling, psychology, human services, or related field; relevant experience may substitute. Apply Today Send your resume + short cover letter to: HR@cocas.org Questions?

Call 888-635-1022 Ext. 4444 Apply online: www.cocas.org https://eform.pandadoc.com/?eform=485ecdf8-5815-4749-8b2a-95d2c6ed87b4 Subject line: Case Manager Application Dont just take a job. Take a role where your work is the lifeline someones been waiting for.

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