Remote Behavioral Health Case Management Jobs (NOW HIRING)

Description
RBH is now offering sign-on bonus opportunities for qualifying professionals!
Richmond Behavioral Health is seeking full-time Adult Mental Health Case Managers to perform intermediate professional work assessing client needs, developing, implementing and monitoring service delivery and assistance plans, coordinating and monitoring services with other agencies, counseling and assisting clients, maintaining records and files, preparing reports, and related work as apparent or assigned. Worked is performed under the supervision of the Program Supervisor.
Essential Functions
Assesses client service needs, capabilities and appropriateness for services; presents options and services based upon a needs assessment.
Develops an individual service plan of care and services appropriate to the evaluation with the client/family consensus, reviews and updates service plans.
Makes referrals and linkages to appropriate agencies for services, coordinates client services and treatment with multiple service providers and agencies.
Evaluates the quality of services provided and changes in clients condition and counsels clients as necessary; evaluates clients' environment for safety, security, negative factors and productivity; compiles and analyzes data relating to complaints; identifies and works to resolve problems.
Plans and facilitates group sessions with clients participating in community activities and/or to promote recovery and educate clients.
Assist clients with activities of daily living including hygiene/bathing.
Orients and trains newly hired staff; evaluates staff performance as directed.
Serves as liaison to public agencies and provides information regarding Authority programs and services.
Attends inter-disciplinary team meetings to discuss decisions for client plan of care; provides or arranges transportation; assists with discharge planning.
Provides crisis intervention and prevention services.
Prepares a variety of reports; prepares and maintains client charts and other records.
Attends meetings, staffings and conferences as they relate to client, staff and program needs.
Attends court hearings; testifies in court.
Assists in curriculum development and resource tools.
Position Requirements
General knowledge of community and agency resources and programs of regional and state sources for the community service population; general knowledge of interviewing and supportive counseling techniques; general knowledge of social casework techniques; general knowledge of human development and behavior; general knowledge of the theories, principles and techniques of individual, family and group therapy; ability to solve problems within scope of responsibility; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to communicate complex ideas effectively, orally and in writing; ability to prepare clear and concise reports; ability to establish and maintain effective working relationships with clients, medical professionals community partners, agencies, associates and the general public.
Education and Experience
Minimum of a bachelor's degree in any field required; current enrollment may be considered for those professionals who are registered as a QMHP-T with the Virginia Board of Counseling.
Must be registered as a QMHP or QMHP-T with the Virginia Board of Counseling or hold a graduate degree and meet licensure eligibility. (Please refer to the Board of Counseling website to register and for additional information).
Experience with individuals with mental health, behavioral challenges, substance use disorders and intellectual/developmental disabilities is essential.
Master's degree preferred.
One year of experience working with individuals with serious mental illness or intellectual disabilities in a behavioral health setting.
Qualifying case management staff will be eligible for a $3K sign-on bonus as defined by the terms and conditions of the approved sign-on bonus policy.
Special Requirement
Applicants must have a valid Virginia driver's license.
Training in verbal de-escalation and non-violent crisis intervention (or obtained during orientation).
Full-Time/Part-Time
Full-Time
Open Date
5/4/2026
Close Date
About the Organization
Join the Fearless!
Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.
Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.
Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.
Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One Community at a time.
RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.
Starting Salary Range
$52,935.02
EOE Statement
Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This position is currently accepting applications.