Hogan IDC Developer Remote Banking systems upgrade experience 10+ years of Hogan IDS development ... This project is the Analysis Phase in which we do a detailed analysis of the customer's production ...
Hogan IDC Developer Remote Banking systems upgrade experience 10+ years of Hogan IDS development ... This project is the Analysis Phase in which we do a detailed analysis of the customer's production ...
Customer Service Representative (Remote)
Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
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Customer Service Representative (Remote)
Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Based on the nature of our business, the Bank has certain restrictions on hiring people with ...
Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Based on the nature of our business, the Bank has certain restrictions on hiring people with ...
CS Specialist I - Customer Service Center
Uniontown, OH · On-site +1
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Uniontown, OH · On-site +1
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Uniontown, OH · On-site +1
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Uniontown, OH · On-site +1
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Bowie, MD · On-site +1
$17.65 - $20/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Bowie, MD · On-site +1
$17.65 - $20/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Uniontown, OH · On-site +1
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Uniontown, OH · On-site +1
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Bowie, MD · On-site +1
$17.65 - $20/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Bowie, MD · On-site +1
$17.65 - $20/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
Remote Customer Service
Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Customer Service Philadelphia, PA, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...
Remote Customer Service
Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Customer Service Philadelphia, PA, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...
CS Specialist I - Customer Service Center
Bowie, MD · On-site +1
$17.65 - $20/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
CS Specialist I - Customer Service Center
Bowie, MD · On-site +1
$17.65 - $20/hr
Responsible for identifying, responding to, and resolving customer requests related to bank ... Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level ...
Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Based on the nature of our business, the Bank has certain restrictions on hiring people with ...
Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Based on the nature of our business, the Bank has certain restrictions on hiring people with ...
Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Based on the nature of our business, the Bank has certain restrictions on hiring people with ...
Customer Service Representative I (Remote Phoenix, AZ)
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Based on the nature of our business, the Bank has certain restrictions on hiring people with ...
Senior Customer Service Representative (Banking) - Freelance AI Trainer
New York, NY · On-site +1
$60/hr
What we look for This opportunity is a good fit for experienced retail-banking customer service professionals open to part-time, non-permanent projects. Ideally, contributors will have: * No specific ...
Senior Customer Service Representative (Banking) - Freelance AI Trainer
New York, NY · On-site +1
$60/hr
What we look for This opportunity is a good fit for experienced retail-banking customer service professionals open to part-time, non-permanent projects. Ideally, contributors will have: * No specific ...
What we look for This opportunity is a good fit for experienced retail-banking customer service professionals open to part-time, non-permanent projects. Ideally, contributors will have: * No specific ...
What we look for This opportunity is a good fit for experienced retail-banking customer service professionals open to part-time, non-permanent projects. Ideally, contributors will have: * No specific ...
Remote Customer Service
San Diego, CA · Remote
$17 - $23/hr
Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
San Diego, CA · Remote
$17 - $23/hr
Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Hollywood, FL · Remote
$14.50 - $20/hr
Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
Remote Customer Service
Hollywood, FL · Remote
$14.50 - $20/hr
Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
Remote Customer Service
Sacramento, CA · Remote
$17.50 - $23.75/hr
Remote Customer Service Sacramento, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Sacramento, CA · Remote
$17.50 - $23.75/hr
Remote Customer Service Sacramento, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Lima, OH · Remote
$15.50 - $21/hr
Remote Customer Service Lima, OH, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
Remote Customer Service
Lima, OH · Remote
$15.50 - $21/hr
Remote Customer Service Lima, OH, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
Remote Customer Service
Dallas, TX · Remote
$16 - $21.50/hr
Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...
Remote Customer Service
Dallas, TX · Remote
$16 - $21.50/hr
Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...
Remote Customer Service
Manhattan, NY · Remote
$17.75 - $24/hr
Remote Customer Service New York, New York, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Manhattan, NY · Remote
$17.75 - $24/hr
Remote Customer Service New York, New York, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Banking Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do remote banking customer service jobs pay per hour?
As of Jun 20, 2026, the average hourly pay for remote banking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are common challenges faced by remote banking customer service representatives, and how can they be managed effectively?
Remote banking customer service representatives often face challenges such as managing customer inquiries across multiple digital channels, maintaining productivity in a home environment, and staying updated with frequent changes in banking regulations or products. To manage these, successful representatives develop strong time management skills, set up a dedicated workspace, and actively participate in virtual team meetings and training sessions. Collaboration tools and regular communication with supervisors and peers also help ensure that they stay informed and connected, leading to better customer service and job satisfaction.
What is a Remote Banking Customer Service representative?
A Remote Banking Customer Service representative is a professional who assists customers with their banking needs through phone, email, chat, or other online channels, rather than in person at a branch. They handle tasks such as answering account inquiries, resolving issues, processing transactions, and providing information about banking products and services. Working remotely, these representatives play a vital role in ensuring customer satisfaction and security while adapting to the digital nature of modern banking.
What are the key skills and qualifications needed to thrive as a Remote Banking Customer Service Representative, and why are they important?
To thrive as a Remote Banking Customer Service Representative, you need strong knowledge of banking products, customer service principles, and often a background in finance or related fields. Familiarity with CRM software, secure communication platforms, and digital banking systems is typically required. Exceptional verbal communication, problem-solving skills, and patience help you build rapport and resolve issues efficiently. These abilities ensure customer satisfaction, maintain trust, and uphold service quality in a virtual banking environment.
What is the difference between Remote Banking Customer Service vs Remote Loan Officer?
| Aspect | Remote Banking Customer Service | Remote Loan Officer |
|---|---|---|
| Required Credentials | Basic banking certifications, customer service experience | Loan origination licenses, financial certifications |
| Work Environment | Customer support centers, remote via phone/email | Remote or in-office, client meetings, application processing |
| Employer & Industry Usage | Banks, credit unions, financial institutions | Mortgage companies, banks, lending firms |
Remote Banking Customer Service primarily focuses on assisting customers with account inquiries and basic banking needs, while Remote Loan Officers handle loan applications and approvals. Both roles require financial knowledge and customer interaction but differ in certification requirements and daily tasks.
More about Remote Banking Customer Service jobs
What cities are hiring for Remote Banking Customer Service jobs? Cities with the most Remote Banking Customer Service job openings:
What states have the most Remote Banking Customer Service jobs? States with the most job openings for Remote Banking Customer Service jobs include:
What job categories do people searching Remote Banking Customer Service jobs look for? The top searched job categories for Remote Banking Customer Service jobs are:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Hogan IDC Developer
Remote
Banking systems upgrade experience
10+ years of Hogan IDS development experience
Prior Hogan upgrade experience
- Analyze client customizations to Hogan Integrated Deposits System (IDS) - this is a mandatory skill
- Estimate effort to retrofit Hogan delivered code to function with client customizations
- Document results of analysis of client customs and the estimation metrics
- Provide input and insight into the AUP Execution phase project schedule as needed
Hogan Accelerated Upgrade program. This project is the Analysis Phase in which we do a detailed analysis of the customer's production code (source and CDMF) to determine the Execution Phase scope. That is, which code must be retrofit in the upgrade to latest release.
Remote
Banking systems upgrade experience
10+ years of Hogan IDS development experience
Prior Hogan upgrade experience
- Analyze client customizations to Hogan Integrated Deposits System (IDS) - this is a mandatory skill
- Estimate effort to retrofit Hogan delivered code to function with client customizations
- Document results of analysis of client customs and the estimation metrics
- Provide input and insight into the AUP Execution phase project schedule as needed
Hogan Accelerated Upgrade program. This project is the Analysis Phase in which we do a detailed analysis of the customer's production code (source and CDMF) to determine the Execution Phase scope. That is, which code must be retrofit in the upgrade to latest release.