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RemX

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Banking Customer Service

Alpharetta, GA · On-site

$20/hr

Banking experience preferred (open to strong retail/customer service background) * Comfortable working with metrics/KPIs * Must be adaptable and able to handle a fast-paced environment Company ...

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How much do banking customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for banking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Which bank pays most for tellers?

The highest-paying banks for tellers are typically large national or regional banks such as JPMorgan Chase, Bank of America, and Wells Fargo, which often offer higher wages and benefits compared to smaller banks. Salaries can vary based on location, experience, and certifications, with some banks offering additional incentives or bonuses for experienced tellers. Overall, large banks tend to pay more for teller positions due to their size and resources.

What are banking customer service representatives?

Banking customer service representatives are professionals who assist clients with their banking needs, both in person and over the phone or online. They help customers open and manage accounts, resolve issues, answer questions about banking products, and process transactions. Their role is crucial in providing a positive experience for customers and ensuring their banking needs are met efficiently and accurately.

What does customer service do at a bank?

Banking customer service representatives assist customers with account inquiries, transactions, and problem resolution. They provide information about banking products, help with account management, and ensure a positive customer experience, often using computer systems and communication skills.

What are the highest paying customer service jobs?

In the banking customer service field, roles such as senior customer service managers, client relationship managers, and specialized financial advisors tend to have higher salaries. These positions often require advanced knowledge of banking products, certifications, and strong interpersonal skills, and they may include bonuses or commissions that increase overall compensation.

What are the key skills and qualifications needed to thrive as a Banking Customer Service Representative, and why are they important?

To thrive as a Banking Customer Service Representative, you need a solid understanding of financial products, cash handling, and customer service principles, often supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure transaction technologies is typically required. Strong communication, problem-solving, and patience are vital soft skills for building trust and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining regulatory compliance, and supporting the bank’s reputation.

What is the easiest bank job to get?

Entry-level banking customer service positions, such as teller or customer service associate, are generally the easiest bank jobs to obtain. These roles typically require a high school diploma or equivalent and strong communication skills, with minimal prior experience needed. They often serve as stepping stones to more advanced banking careers.

What are some common challenges faced by banking customer service representatives, and how are they typically addressed?

Banking customer service representatives often handle high call volumes and must resolve complex account issues while maintaining a positive attitude. Balancing strict security protocols with providing quick, accurate assistance can be challenging. To address these, banks provide ongoing training, robust knowledge bases, and supportive team structures. Additionally, representatives often collaborate closely with other bank departments to ensure customer concerns are resolved efficiently and accurately.
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What cities are hiring for Banking Customer Service jobs? Cities with the most Banking Customer Service job openings:
What are the most commonly searched types of Banking Customer Service jobs? The most popular types of Banking Customer Service jobs are:
What states have the most Banking Customer Service jobs? States with the most job openings for Banking Customer Service jobs include:
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Banking Customer Service

Banking Customer Service

RemX

Alpharetta, GA • On-site

$20/hr

Full-time

Medical, Dental, Vision

Posted 8 days ago

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Job description

Banking Call Center Specialist

Alpharetta, GA – Onsite (must live within 20–25 miles)

$20/hr | Direct Hire

Schedule:

Monday–Friday, 8am–5pm EST + rotating Saturdays (2–3/month)

Requirements:

  • 1+ year call center experience (high volume preferred: 100+ calls/day; 50+ considered)
  • Banking experience preferred (open to strong retail/customer service background)
  • Comfortable working with metrics/KPIs
  • Must be adaptable and able to handle a fast-paced environment

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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