Description About the Role As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including
Description About the Role As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including
About the Role As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating
About the Role As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating
About the Role As theManager, Cash & Collections,you willberesponsible foroverseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, includingnegotiating
About the Role As theManager, Cash & Collections,you willberesponsible foroverseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, includingnegotiating
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Remote Bank Debt Collection information
What is a remote bank debt collection specialist?
A Remote Bank Debt Collection job involves contacting individuals or businesses who owe money to a bank and working to recover the outstanding debt, all while working from a remote location such as home. Debt collectors communicate with debtors via phone, email, or online platforms to negotiate payment plans, explain account information, and ensure compliance with relevant laws. They must maintain accurate records of their interactions, follow strict privacy guidelines, and often use specialized software to track collections. This role requires strong communication, negotiation skills, and the ability to handle difficult conversations professionally.
What are the key skills and qualifications needed to thrive as a remote bank debt collection specialist?
To thrive as a Remote Bank Debt Collection Specialist, you need a solid understanding of financial regulations, debt collection practices, and customer account management, often supported by prior experience in collections or finance. Familiarity with collection software, CRM systems, and secure communication tools is typically required. Excellent negotiation, active listening, and resilience are crucial soft skills for building rapport and resolving sensitive payment issues. These abilities are essential to ensure compliance, maximize debt recovery, and maintain positive customer relationships in a remote environment.
What are some common challenges faced by remote bank debt collection specialists, and how can they be overcome?
Remote bank debt collectors often face challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing high call volumes, and navigating varying time zones. To overcome these challenges, it's important to develop strong communication and negotiation skills, maintain detailed records, and use technology tools provided by the employer to track interactions and schedule follow-ups efficiently. Additionally, staying organized and adhering to compliance guidelines can help ensure successful collections while maintaining professionalism and empathy.
What is the difference between Remote Bank Debt Collection vs Remote Credit Analyst?
| Aspect | Remote Bank Debt Collection | Remote Credit Analyst |
|---|---|---|
| Required Credentials | Typically requires collections or debt recovery experience, sometimes certifications in collections | Requires financial analysis skills, often a degree in finance or related field, and certifications like CFA or credit analysis courses |
| Work Environment | Primarily involves contacting debtors, negotiating payments, and managing overdue accounts remotely | Focuses on assessing creditworthiness, analyzing financial data, and making lending recommendations remotely |
| Employer & Industry Usage | Used by banks, financial institutions, and debt collection agencies | Used by banks, lending companies, and financial institutions for risk assessment |
While both roles operate remotely within the banking and finance industry, Remote Bank Debt Collection focuses on recovering overdue debts through communication and negotiation, whereas Remote Credit Analyst emphasizes evaluating credit risk and financial data to support lending decisions.
What are the most commonly searched types of Bank Debt Collection jobs in Florida?
The most popular types of Bank Debt Collection jobs in Florida are:
What are popular job titles related to Remote Bank Debt Collection jobs in Florida?
For Remote Bank Debt Collection jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Bank Debt Collection jobs in Florida look for?
The top searched job categories for Remote Bank Debt Collection jobs in Florida are:
What cities in Florida are hiring for Remote Bank Debt Collection jobs?
Cities in Florida with the most Remote Bank Debt Collection job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 6 days ago
Job description
Description
About the Role
As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company's potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues.
Location - Hybrid in Tampa, FL In the office 2-3 days per week (Mon, Tues, & Thurs)
What You'll be Doing
About You
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-PF1
#LI-Remote
#LI-Hybrid
#BI-Remote
#BI-Hybrid
About the Role
As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company's potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues.
Location - Hybrid in Tampa, FL In the office 2-3 days per week (Mon, Tues, & Thurs)
What You'll be Doing
- Apply payments, verify bank payouts, & investigate unreconciled payments
- Review customer accounts for collection risk and follow up with customers/account managers on delinquent accounts
- Communicate with customers to resolve disputes, manage payment plans, & negotiate payments
- Monitor and reduce Bad Debt, DSO, & Aging Accounts
- Manage monthly accounting close efforts, including accounts receivable reconciliation, bad debt calculation, cash & bank account reconciliations
- Develop, implement and maintain desktop procedures for on-going cash and collections activities
- Update and maintain the company's cash collections policy as business processes evolve and accounting standards change
- Monitor, recommend, and implement improvements to current methodologies and practices
- Direct and oversee all collection procedures to ensure compliance with laws and regulations
- Implement and maintain collections software and technology tools
- Assist in the quarterly and year-end audit process
- Prepare journal entries
- Lead/participate in special projects as needed
- Other duties as needed
About You
- Bachelor's degree in accounting or finance required.
- 3-5+ years' experience with Revenue/AR/Billing/Collections in a fast-paced SaaS company.
- In-depth knowledge of revenue recognition standards (ASC 606).
- In-depth knowledge of credit loss accounting (ASC 310).
- Excellent negotiation and communication skills
- Experience in regulatory compliance within the collections industry.
- Proven track record of meeting or exceeding financial targets.
- Experience with NetSuite required; experience with SuiteBilling a plus
- Experience with Stripe required; experience with SuiteSync a plus
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-PF1
#LI-Remote
#LI-Hybrid
#BI-Remote
#BI-Hybrid
About NinjaOne
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Austin, TX, US
Year founded
2013