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Remote Back Office Jobs in Springfield, MA (NOW HIRING)

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Remote Back Office information

See Springfield, MA salary details

$15

$27

$37

How much do remote back office jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote back office in Springfield, MA is $27.58, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $33.08 per hour, depending on experience, location, and employer.

What is a remote back office?

A Remote Back Office job involves performing administrative, data management, and support tasks for a company from a remote location. Responsibilities may include data entry, processing transactions, managing documents, and assisting with customer or internal inquiries. These roles help ensure smooth business operations without direct customer interaction. Remote Back Office employees use digital tools to collaborate with teams and complete tasks efficiently.

What are the key skills and qualifications needed to thrive in the remote back office position?

To thrive as a Remote Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by a relevant degree or experience in business administration. Familiarity with office software such as Microsoft Office Suite, Google Workspace, and cloud-based CRM or data management systems is typically required. Excellent communication, time management, and problem-solving abilities help set individuals apart in this position. These skills ensure efficient, accurate support of business operations, enabling smooth workflow and effective collaboration across remote teams.

What are the main challenges faced by remote back office professionals and how can they be managed?

Remote Back Office professionals often face challenges such as managing multiple priorities, staying organized without in-person supervision, and maintaining efficient communication with cross-functional teams. To manage these, it's important to establish clear routines, leverage productivity and collaboration tools, and keep open lines of virtual communication. Many find that proactively setting daily goals and maintaining regular check-ins with supervisors and teammates helps them stay focused and aligned with company objectives. Adapting to varied time zones and working independently builds resilience and flexibility, valuable traits in today’s distributed work environments.

What are the most commonly searched types of Back Office jobs in Springfield, MA?

The most popular types of Back Office jobs in Springfield, MA are:

What are popular job titles related to Remote Back Office jobs in Springfield, MA?

For Remote Back Office jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Back Office jobs in Springfield, MA look for?

The top searched job categories for Remote Back Office jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Back Office jobs?

Cities near Springfield, MA with the most Remote Back Office job openings:

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing Group Inc.

Hartford, CT • On-site, Remote

$18 - $19.50/hr

Full-time

Medical

Re-posted 11 hours ago


Job description

Remote Customer Service Representative
Remote | Connecticut Residents Only
Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM
• No Cold Calling • No Sales • Paid Training
• 100% Remote
• Connecticut Residents Only
Work From Home. Help Others. Grow With Expivia.
At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.
We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.
Why You'll Love Working at Expivia
• 100% Remote Position
• Competitive Pay: $18.00-$19.50 per hour
• Paid Training from Day One
• Health Insurance Available
• Paid Holidays
• Supportive Leadership & Team Environment
• Ongoing Coaching & Development
• Career Growth Opportunities
What You'll Do
As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.
Your responsibilities will include:
  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.

What We're Looking For
We're looking for people who are:
  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.

Minimum Qualifications
  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.

Ready to Join Expivia?
If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.
Apply today and start your next chapter with Expivia Interaction Marketing Group.