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Remote Automotive Service Advisor Jobs in Raleigh, NC

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Definiti

Regional Sales Director - Colorado

Cary, NC · On-site +1

... advisor connections in that region. * Solid working knowledge of retirement plan services preferred * Travel required within territory; approximately 50% or as needed REMOTE WORKING REQUIREMENTS As a ...

New

Definiti

Internal Sales Wholesaler

Cary, NC · On-site +1

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... services including plan administration and sales * Experience working with financial advisors ...

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Remote Automotive Service Advisor information

See Raleigh, NC salary details

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How much do remote automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote automotive service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What is a remote automotive service advisor?

A Remote Automotive Service Advisor assists customers with vehicle maintenance and repair needs over the phone or online instead of in person at a dealership or repair shop. They communicate with customers to assess issues, provide service recommendations, schedule appointments, and coordinate with technicians. Strong automotive knowledge, customer service skills, and the ability to work independently are essential for this role.

What are the key skills and qualifications needed to thrive as a remote automotive service advisor?

To succeed as a Remote Automotive Service Advisor, you need in-depth automotive knowledge, strong diagnostic abilities, and experience in customer service, often supported by industry certifications or prior dealership experience. Familiarity with dealership management software (DMS), customer relationship management (CRM) systems, and remote communication tools such as phone, chat, and email is essential. Outstanding listening skills, patience, and the ability to explain technical details simply make an advisor excel in remote customer interactions. These skills are vital for delivering accurate service recommendations, building client trust, and ensuring smooth repair processes from a distance.

What are some of the unique challenges faced by remote automotive service advisors compared to onsite advisors?

Remote Automotive Service Advisors often face the challenge of troubleshooting customer concerns without direct access to the vehicle, relying solely on clear communication and detailed descriptions from clients. This requires a strong ability to ask the right questions and interpret symptoms accurately while building rapport and trust over digital channels. Additionally, remote advisors must manage time zones, stay organized across multiple platforms, and coordinate closely with onsite technicians to provide timely updates. While these challenges exist, many advisors find that developing strong digital communication skills and proactive workflows leads to excellent remote service and customer satisfaction.

What are the most commonly searched types of Automotive Service Advisor jobs in Raleigh, NC?

The most popular types of Automotive Service Advisor jobs in Raleigh, NC are:

What are popular job titles related to Remote Automotive Service Advisor jobs in Raleigh, NC?

For Remote Automotive Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Service Advisor jobs in Raleigh, NC look for?

The top searched job categories for Remote Automotive Service Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Automotive Service Advisor jobs?

Cities near Raleigh, NC with the most Remote Automotive Service Advisor job openings:

Remote Automotive Service Advisor jobs near you
Infographic showing various Remote Automotive Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,432 per year, or $25.2 per hour.

Customer Service Representative (Remote)

DCCreations Travel

Raleigh, NC • Remote

$15.50 - $21.25/hr

Full-time, Part-time

Life, PTO

Re-posted 11 days ago

Key responsibilities

  • Coordinate all trip components including air, hotels, car rentals, theme park tickets, and event tickets for clients.

  • Research destination details, weather, customs, and activities to provide added value to clients.

  • Develop client relationships by providing customer service before, during, and after vacations to ensure client satisfaction and repeat business.

Job description

Customer Service Representative

Full Time/Part Time/Remote

DCCreations Travel is searching for hardworking, energetic, and enthusiastic individuals to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel needs necessary for corporate and leisure travelers. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life. This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And you won't believe all the amazing perks that are available!

Duties and Responsibilities:

  • Researching. We go that extra mile finding out everything about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own.
  • Booking. Book all travel plans as needed for your clients. This may include booking: Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. But we also have access to vendors that deal in wholesale pricing to get even better deals for your clients.
  • Client relationships. Develop a rapport with clients to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.
  • Education. The travel industry is continually changing. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

Job Requirements:

  • Must be at least 18 years of age
  • Must have a smartphone, tablet and/or computer/laptop with reliable internet access
  • Must be willing to learn and be coachable
  • Must be self-motivated and have a passion for helping others
  • Open to and comfortable with various Social Media platforms
  • Must be able to effectively communicate with clients (sales or customer service background a plus but not required)
  • Detail oriented with good organizational skills
  • Must be comfortable working with minimal supervision

Benefits:

  • 100% Remote
  • Travel Agent Certification
  • Errors & Omissions Insurance with Fraud Protection
  • 100% Flexible schedule Set your own hours
  • Deeply discounted travel for yourself, including some free perks
  • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)

It is so rewarding to make people's dream vacations a reality. If you are stressing over childcare, then why not give this opportunity a try? Don't miss out on those important milestones again; your baby's first step, first word, a ball game or recital. As a Remote Customer Service Representative, you will be there, because your schedule is flexible. Why not help people go on fabulous vacations? Where else can you travel anytime, making your own vacation memories for unbelievably discounted rates?

DCCreations Travel is an Equal Opportunity Business.

Apply