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Remote Automotive Service Advisor Jobs in Raleigh, NC

Remote Travel Coordinator

Cary, NC · On-site +1

$47K - $75K/yr

The world is waiting-and we're looking for passionate, detail-oriented individuals who are ready to help others explore it. We're hiring Remote Travel Advisors who love curating unforgettable

Showing results 21-40

Remote Automotive Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do remote automotive service advisor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote automotive service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Automotive Service Advisor position, and why are they important?

To succeed as a Remote Automotive Service Advisor, you need in-depth automotive knowledge, strong diagnostic abilities, and experience in customer service, often supported by industry certifications or prior dealership experience. Familiarity with dealership management software (DMS), customer relationship management (CRM) systems, and remote communication tools such as phone, chat, and email is essential. Outstanding listening skills, patience, and the ability to explain technical details simply make an advisor excel in remote customer interactions. These skills are vital for delivering accurate service recommendations, building client trust, and ensuring smooth repair processes from a distance.

What are some of the unique challenges faced by Remote Automotive Service Advisors compared to onsite advisors?

Remote Automotive Service Advisors often face the challenge of troubleshooting customer concerns without direct access to the vehicle, relying solely on clear communication and detailed descriptions from clients. This requires a strong ability to ask the right questions and interpret symptoms accurately while building rapport and trust over digital channels. Additionally, remote advisors must manage time zones, stay organized across multiple platforms, and coordinate closely with onsite technicians to provide timely updates. While these challenges exist, many advisors find that developing strong digital communication skills and proactive workflows leads to excellent remote service and customer satisfaction.

What is a Remote Automotive Service Advisor job?

A Remote Automotive Service Advisor assists customers with vehicle maintenance and repair needs over the phone or online instead of in person at a dealership or repair shop. They communicate with customers to assess issues, provide service recommendations, schedule appointments, and coordinate with technicians. Strong automotive knowledge, customer service skills, and the ability to work independently are essential for this role.

What are the most commonly searched types of Automotive Service Advisor jobs in Raleigh, NC? The most popular types of Automotive Service Advisor jobs in Raleigh, NC are:
What are popular job titles related to Remote Automotive Service Advisor jobs in Raleigh, NC? For Remote Automotive Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Service Advisor jobs in Raleigh, NC look for? The top searched job categories for Remote Automotive Service Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Automotive Service Advisor jobs? Cities near Raleigh, NC with the most Remote Automotive Service Advisor job openings:
Infographic showing various Remote Automotive Service Advisor job openings in Raleigh, NC as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $52,432 per year, or $25.2 per hour.
Automotive Floorplan Territory Manager

Automotive Floorplan Territory Manager

Westlake Financial

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Automotive Floorplan Territory ManagerRaleigh, NC | Remote
Company Overview: About Westlake Floorplan CompanyWestlake Floorplan Company was established in 2013 as a division of Westlake Financial Services - the leading lender for independent and franchise dealerships. Founded as a way to provide both independent and franchise dealers inventory financing plan lines of credit; Westlake strives to suit any business's needs. Westlake has financed over 190,000 vehicles for more than 3,000 dealerships in over 46 states. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.
We are seeking an experienced and motivated Automotive Floorplan Portfolio Manager. This role is pivotal in building and managing a portfolio of automotive dealerships. Responsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks. The ideal candidate will possess a comprehensive understanding of the automotive industry, and a proven track record of building and maintaining client relationships.
Key Responsibilities:
  1. Sales Management:
    1. Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector.
    2. Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs.
    3. Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company's offerings.
    4. Conduct market research to remain competitive and align services with industry trends.
  2. Servicing:
    1. Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction.
    2. Monitor account performance and proactively address any issues or concerns raised by clients.
    3. Collaborate with cross-functional teams to streamline processes and enhance customer experience.
    4. Provide training and support to dealerships on the use of financing solutions and services.
  3. Risk Management:
    1. Monitor dealership conditions and performance
    2. Develop and maintain risk assessment models to evaluate dealership creditworthiness.
    3. Collaborate with internal teams to ensure compliance with company policies and regulatory requirements.
    4. Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends.

Qualities we look for in our Area Manager
  • Bilingual (English, Spanish)
  • Knowledge of the automotive industry (various sectors)
  • Strong financial acumen with working knowledge of key financial tools and terminology
  • Strong presentation, verbal, and written communication skills
  • Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization
  • Strong time management skills with ability to manage deadlines
  • Strong negotiation and collection skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a remote environment
  • Proficient in Excel, Word, PowerPoint, Outlook, and Teams
  • BA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
  • 2+ years related experience in finance, sales, account management and/ or collections required
  • Travel: Greater than 75% with some overnight travel required
  • Ability to travel, fly, drive
  • Ability to sit and stand for extended periods of time
  • Valid driver's license required for this position

What do we offer?
  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas,TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

Acknowledgment
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.