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Entry Level Automotive Service Advisor Jobs in Raleigh, NC

Iron Oak Chevrolet

Be Seen First

Automotive Service Advisor

Creedmoor, NC · On-site

$25K - $30K/yr

Overview We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional ...

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

CarMedix

Automotive Service Advisor

Durham, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

CarMedix

Automotive Service Advisor

Raleigh, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

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Entry Level Automotive Service Advisor information

See Raleigh, NC salary details

$10

$23

$40

How much do entry level automotive service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level automotive service advisor in Raleigh, NC is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.59 per hour, depending on experience, location, and employer.

How to be an entry level automotive service advisor?

To become an entry-level automotive service advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of automotive systems. Prior experience in customer service or automotive environments can be helpful, and some employers may require or prefer certification such as ASE certification. On-the-job training is common, and familiarity with dealership management software is advantageous.

What does an entry level automotive service advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

What are some common challenges faced by entry level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level automotive service advisor?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What are the most commonly searched types of Automotive Service Advisor jobs in Raleigh, NC? The most popular types of Automotive Service Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Automotive Service Advisor jobs? Cities near Raleigh, NC with the most Entry Level Automotive Service Advisor job openings:
Entry Level Automotive Service Advisor jobs near you

Automotive Service Advisor

Crossroads Automotive Group

Fuquay Varina, NC

Full-time

PTO

Re-posted 7 hours ago

Job description

We are seeking a proven Service Advisor ready to excel in a fast-paced, high-volume dealership environment. If you're driven by customer satisfaction, efficiency, and strong CSI performance, this is your opportunity to join a top-tier automotive group in the Southeast.

What You'll Do:

  • Own the customer experience from check-in to vehicle delivery
  • Serve as the key link between customers and technicians
  • Present recommended services clearly and confidently to drive repair orders
  • Prioritize work effectively to maximize shop efficiency and customer satisfaction
  • Deliver prompt, professional responses to all customer inquiries
  • Build long-term customer relationships that drive loyalty and repeat business
  • Ensure every guest leaves with a first-class dealership experience

Qualifications:

  • 2+ years automotive service advisor experience
  • Proven CSI performance and strong customer retention skills
  • Excellent communication and relationship-building abilities
  • Strong problem solver who thrives in a fast-paced environment
  • Computer proficient (Reynolds & Reynolds experience a plus)
  • Professional appearance and positive, high-energy attitude
  • Valid driver's license with clean record
  • Must pass background and drug screening

What We Offer:

  • Aggressive pay plan with strong earning potential
  • Comprehensive benefits package + paid time off
  • Closed Sundays - work/life balance
  • Strong lead flow and marketing support
  • Reputable, high-volume dealership group

Apply