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Entry Level Automotive Service Advisor Jobs in Raleigh, NC

Iron Oak Chevrolet

Be Seen First

Automotive Service Advisor

Creedmoor, NC · On-site

$25K - $30K/yr

Overview We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional ...

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

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Entry Level Automotive Service Advisor information

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How much do entry level automotive service advisor jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for entry level automotive service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What does an Entry Level Automotive Service Advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

How to become a vehicle service advisor?

To become a vehicle service advisor, typically you need a high school diploma or equivalent, strong communication skills, and customer service experience. Many employers also prefer candidates with knowledge of automotive systems and certifications such as ASE or manufacturer-specific training. Gaining experience in automotive repair or sales can also improve job prospects.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

How much does a service advisor make at a Ford dealership?

A service advisor at a Ford dealership typically earns between $40,000 and $70,000 annually, with the average around $50,000 to $60,000. Compensation often includes base salary plus commissions or bonuses based on sales and customer satisfaction, and experience and location can influence earnings.

What are some common challenges faced by entry-level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What job makes $10,000 a month without a degree?

An entry-level automotive service advisor typically does not earn $10,000 a month without experience or advanced certifications. High earnings in automotive roles usually require years of experience, specialized skills, or management positions. Most entry-level positions in automotive service focus on customer service and basic repairs with lower starting salaries.

How hard is it to be an automotive service advisor?

Becoming an entry-level automotive service advisor requires good communication skills, basic automotive knowledge, and the ability to handle customer interactions. The role involves learning to explain technical issues clearly and managing multiple tasks, but it is generally accessible with proper training and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as an Entry Level Automotive Service Advisor, and why are they important?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What are the most commonly searched types of Automotive Service Advisor jobs in Raleigh, NC? The most popular types of Automotive Service Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Automotive Service Advisor jobs? Cities near Raleigh, NC with the most Entry Level Automotive Service Advisor job openings:
Entry Level Automotive Service Advisor jobs near you
Automotive Service Advisor

Automotive Service Advisor

Iron Oak Chevrolet

Creedmoor, NC • On-site

$25K - $30K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 hours ago

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Job description

Overview
We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional service and support throughout their vehicle maintenance experience. Your expertise in automotive service will help guide customers in making informed decisions regarding their vehicle needs while ensuring a seamless service process.

Duties
- Greet customers warmly and assess their automotive service needs.
- Provide detailed explanations of services required, including oil changes, tire services, and diesel engine repairs.
- Utilize your knowledge of vehicle maintenance to recommend appropriate services and repairs.
- Collaborate with technicians to ensure accurate diagnosis and timely completion of services.
- Prepare and present estimates for repairs and services, ensuring clarity for the customer.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain a clean and organized service area to enhance the customer experience.
- Stay updated on industry trends, new products, and technologies related to automotive service.

Qualifications
- Proven experience in automotive service or a related field is preferred.
- Strong customer service skills with the ability to communicate effectively with clients.
- Familiarity with vehicle maintenance practices, including air brake systems and tire services.
- Sales experience is a plus, enabling you to effectively promote additional services.
- Proficient in auto estimating processes to provide accurate quotes for customers.
- Knowledge of diesel engine repair is beneficial but not mandatory.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A valid driver's license is required.

Join us as an Automotive Service Advisor where your expertise will make a difference in our customers' experiences!