ZipRecruiter

Log In

2

Entry Level Automotive Service Advisor Jobs in Raleigh, NC

previous page

Showing results 41-60

All JobsAutomotive Service Advisor JobsEntry Level Automotive Service Advisor JobsEntry Level Automotive Service Advisor Jobs in Raleigh, NC

Entry Level Automotive Service Advisor information

See Raleigh, NC salary details

$10

$23

$40

How much do entry level automotive service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level automotive service advisor in Raleigh, NC is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.59 per hour, depending on experience, location, and employer.

How to be an entry level automotive service advisor?

To become an entry-level automotive service advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of automotive systems. Prior experience in customer service or automotive environments can be helpful, and some employers may require or prefer certification such as ASE certification. On-the-job training is common, and familiarity with dealership management software is advantageous.

What does an entry level automotive service advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

What are some common challenges faced by entry level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level automotive service advisor?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.
What are the most commonly searched types of Automotive Service Advisor jobs in Raleigh, NC? The most popular types of Automotive Service Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Automotive Service Advisor jobs? Cities near Raleigh, NC with the most Entry Level Automotive Service Advisor job openings:
Entry Level Automotive Service Advisor jobs near you

Automotive Service Technician

Capital Ford of Lillington

Lillington, NC

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Capital Ford of Lillington is currently seeking a skilled and customer-focused Automotive Service Technician to join our team. The Service Technician will be responsible for diagnosing and repairing mechanical issues in a variety of vehicles, ensuring the highest level of service quality and customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a commitment to delivering exceptional automotive service.

Automotive Service Technician Compensation and Benefits:

  • Competitive Pay
  • Health Insurance
  • PTO 
  • 401(K)

Automotive Service Technician Responsibilities:

  • Perform work specified on the repair order with efficiency and in accordance with dealership.
  • Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
  • Diagnose, maintain, and repair vehicle automotive systems.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
  • Provide estimates of time needed for additional repairs.
  • Execute repairs under warranty to manufacturer specifications.
  • Other duties assigned 

Automotive Service Technician Requirements:

  • Previous experience as an auto technician preferred
  • Knowledge in all aspects of automotive repair and maintenance
  • Fast, eager learner and team player
  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Computer skills and willingness to learn new problems
  • Ability to operate electronic diagnostic equipment
  • Clean driving record & valid driver’s license
  • Must pass pre-employment background screenings

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success.  Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

Apply