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Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Country Lead - LATAM Growth is responsible for developing and executing MGBI's growth strategy across priority Latin American markets. The role focuses on building a sustainable, multi-year pipeline that drives incremental patient volume, revenue, and margin expansion.
As the in-region representative, this position strengthens MGBI's market presence by establishing and managing relationships with payers, insurers, employers, brokers, alumni networks, and other customer segmentations. The role is accountable for expanding referral pathways, identifying and evaluating new market entry opportunities, expanding advisory partnership opportunities, and prioritizing growth initiatives aligned with financial performance objectives.
Essential Functions
-Strategy and Business Planning: Lead the development and execution of country-specific business development plans to grow MGBI's businesses. Serve as the institutional expert on market(s). Develop and manage a rolling outreach and engagement calendar, including regular in-region visits by MGB leadership and key international stakeholders.
-Lead the development and execution of country-specific business development plans and serve as the institutional market expert.
-Build and maintain strong relationships with key stakeholders, including providers, payers, brokers, and international partners.
-Drive strategic outreach and partnership growth, including referral network expansion and targeted engagement with decision-makers.
-Translate clinical innovations and service line developments into actionable market strategies and compelling communication for external audiences.
-Collaborate closely with internal teams (Clinical Operations, Payer Relations, Marketing, Advisory, TP) to align strategy, messaging, and partnership execution.
-Establish structured feedback loops with clinical stakeholders to refine engagement strategies and strengthen internal collaboration.
-Leverage CRM and data insights to track performance, analyze trends, manage risks, and ensure business development objectives are met.
Qualifications
Education

• Bachelor's Degree in Healthcare Administration, Business or related field of study required

Experience

• 5+ years of experience in healthcare communications, strategic outreach, or a related healthcare business development role required
• 1+ years of experience in a large hospital system, academic medical center, or complex care environment.
• Familiarity with customer service or hospitality standards in healthcare preferred
• Fluency in Spanish strongly preferred

Knowledge, Skills and Abilities

• Strong understanding of healthcare systems, referral patterns, and clinical service lines.
• Excellent interpersonal and communication skills, with the ability to navigate clinical and administrative settings.
• Strategic thinker with the ability to synthesize complex information and communicate clearly.
• Demonstrated ability to lead through influence in a matrixed environment and foster strong, collaborative relationships across clinical, operational, and strategic departments.
• Exceptional relationship-building and influencing skills across multidisciplinary teams.
• Highly organized, self-directed, and able to manage multiple initiatives concurrently.
• Proficiency in Microsoft Office Suite and Salesforce CRM tools.

Working schedule:

• Full time, Monday - Friday eastern standard business hours
• Travel is required once per month for meetings within the LATAM market regions
• Onsite required due to business needs at Assembly Row in Somerville, MA
• Remote hours require a quiet, secure, HIPAA-compliant working station

Additional Job Details (if applicable)
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$124,342.40 - $180,897.60/Annual
Grade
9
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.