Remote Appeals Analyst Jobs in Raleigh, NC (NOW HIRING)

** Please note that Raleigh, NC or Dayton, OH are the preferred locations for this role. We are open to hiring on a remote basis in the United States, with the understanding that the selected individual will work a U.S. eastern time zone schedule. **

About Our Team:

LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees globally. We are part of RELX, a provider of information-based analytics and decision tools for professional and business customers. Our company leads in deploying AI and advanced technologies to the legal market, enhancing productivity and transforming the business and practice of law. We use ethical and powerful generative AI solutions with a flexible approach, prioritizing the best model for each legal use case.

About the Role:

As a Consulting AWS Cloud Network Infrastructure Engineer, you will help define best practices, establish cloud vision, mentor teams, and collaborate with cross-functional stakeholders to ensure our Cloud Network infrastructure is robust, secure, scalable, resilient, monitored and cost-efficient. This role offers a unique opportunity to influence strategic cloud initiatives and build world-class cloud solutions that enable business agility and long-term innovation.

Responsibilities:

Design and Implementation:Architect and deploy scalable, secure, and highly available network infrastructure solutions in AWS

Network Management:Manage and optimize AWS networking services such as VPC, Direct Connect, Route 53, CloudWAN, and Transit Gateway

Security:Implement and maintain network security best practices, including firewalls, VPNs, and security groups

Automation:Develop and maintain automation scripts using tools like Terraform, CloudFormation, and Python

Monitoring and Troubleshooting:Monitor network performance and troubleshoot issues to ensure optimal performance and reliability

Collaboration:Work with cross-functional teams to support application development and deployment

Documentation:Create and maintain detailed network documentation and diagrams

Cost Management:Monitor and optimize cloud costs, implementing cost-saving measures where possible

Compliance and Governance:Ensure that all cloud network solutions comply with LexisNexis standards

Performance Tuning:Continuously improve the performance and reliability of network systems

Incident Response:Lead incident response efforts for network-related issues and outages

Training and Mentorship:Provide training and mentorship to junior network engineers and other team members

Innovation / Continuous Learning:Stay updated with the latest cloud networking technologies and propose innovative solutions to improve the infrastructure

Technical Skills

• In-depth knowledge of AWS networking services and best practices, such as VPC, AWS Firewall, Transit Gateway, WAF, Security Groups, CloudWAN, NACLS, Shield Advance, and Direct Connect

• Advanced understanding of networking protocols and services such as BGP, OSPF, TCP/IP, DNS, DHCP, and VPNs

• Proficiency in network security principles and tools

• Skilled in network automation and scripting

• Experience in developing IaC with advanced skills in tools such as Terraform, AWS CloudFormation, and Ansible for automating infrastructure deployment and management

• Familiar with DevOps practices / CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions to automate testing and deployment

Business Competencies:

• Adaptable to work effectively within a variety of situations and with various individuals, groups or independently

• Ability to document and communicate effectively, explaining technical concepts and network initiatives in business terms in both individual and group settings

• Must be tenacious, overcoming obstacles and identifying risks

• Attention to detail will be critical to assist with the successful implementation of initiatives

Requirements:

• 10+ years of experience in IT, with at least 5+ years in AWS cloud engineering and architecture.

• Strong understanding of AWS network infrastructure and service integration, including VPC, IAM, Transit Gateway, and CloudFormation, and how AWS services such as EC2, EKS, RDS, S3, and Lambda operate within those network architectures.

• Strong experience with Terraform, CloudFormation, and automation scripting (Bash, Python, PowerShell).

• Proficiency in monitoring and logging tools (DataDog, Splunk, Coralogix, CloudWatch).

• Strong networking and security knowledge (DNS, VPC, NAT, Security Groups, IAM).

Preferred Certifications

• AWS Certified Solutions Architect - Professional (or equivalent)

• AWS Certified Advanced Networking - Specialty

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption, and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

#AIFluency

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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