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Remote American Home Shield Jobs (NOW HIRING)

First American

$19.81 - $26.43/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

Sales Support Specialist (Remote)

Iowa, LA · Remote

$19.81 - $26.43/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

$130K - $142K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

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Remote American Home Shield information

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$83.5K

$127K

$171K

How much do remote american home shield jobs pay per year?

As of Jun 17, 2026, the average yearly pay for remote american home shield in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What does a typical day look like for a remote American Home Shield customer service representative?

As a remote customer service representative for American Home Shield, your day primarily involves assisting customers via phone, email, or chat regarding home warranty policies, service requests, and coverage questions. You'll work independently from your home office but stay connected with your team through virtual meetings and instant messaging. The role requires balancing efficiency with empathetic problem-solving, as you'll often need to help resolve customer concerns while adhering to company policies. You can expect structured shifts, ongoing training, and performance feedback to help you grow in the position.

What is a Remote American Home Shield representative?

A Remote American Home Shield representative is a customer service or sales professional who works from a remote location, typically from home, to support American Home Shield customers. Their responsibilities often include answering questions about home warranty plans, assisting with service requests, and resolving customer issues. This role requires strong communication skills, proficiency with computer systems, and the ability to work independently. Remote representatives play a vital role in ensuring customer satisfaction while enjoying the flexibility of working outside a traditional office.

What is the difference between Remote American Home Shield vs Remote Customer Service Representative?

AspectRemote American Home ShieldRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or customer service certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, customer support for home warranty servicesHome-based, handling customer inquiries across various industries
Employer & Industry UsageHome warranty and insurance industryVarious sectors including retail, telecom, and insurance
Common Search & Comparison IntentUnderstanding remote roles in home warranty companiesComparing remote customer service jobs across industries

The main difference between Remote American Home Shield and a Remote Customer Service Representative is the industry focus. American Home Shield specializes in home warranty services, requiring specific industry knowledge, while remote customer service roles are broader, spanning multiple sectors. Both roles typically require similar credentials and offer home-based work environments, but their industry applications and job functions differ.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at American Home Shield, and why are they important?

To thrive as a Remote Customer Service Representative at American Home Shield, you need strong communication skills, problem-solving abilities, and prior experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Patience, active listening, and the ability to remain calm under pressure are essential soft skills for this role. These competencies ensure effective resolution of customer issues, high satisfaction, and efficient remote teamwork.
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Remote American Home Shield jobs near you

Key Account Manager - Home Appliance

Sanhua

Austin, TX • On-site, Remote

Full-time

Posted 5 days ago

Job description

We are seeking a high-caliber Sales and Business Development professional with extensive experience in the North American Home Appliance and HVAC sectors. The ideal candidate isn't just a salesperson; they are a market expert who "knows the business," understands the nuances of major OEMs, and possesses the professional common sense to bridge the gap between technical requirements and commercial success.
Key Responsibilities
  • Market Expansion: Lead strategic market penetration for home appliance/HVAC components across North America, focusing on Tier 1 OEMs and key regional distributors.
  • Design-In & NPI Management: Navigate the full New Product Introduction (NPI) cycle. You will drive the process from initial sampling and certifications (UL/Energy Star) through to mass production.
  • Strategic Value Selling: Identify customer pain points in new model development. Propose solutions and cost-optimization strategies that align with North American regulatory standards and OEM expectations.
  • Full-Lifecycle Account Management: Serve as the primary liaison between the customer and the factory. Manage order forecasting, quality resolution (RMA/FA), and payment collections to ensure a healthy, long-term partnership.
  • Competitive Intelligence: Track competitor pricing, local policy shifts, and technology trends to refine our North American go-to-market strategies.
  • Cross-Functional Coordination: Collaborate with internal R&D and Logistics teams to ensure the global supply chain meets the high-frequency delivery demands of North American manufacturing.
Requirements
  • Experience: 5+ years of B2B sales experience specifically within the North American Home Appliance or HVAC component industry.
  • Industry Knowledge: Deep familiarity with the North American supply chain ecosystem and major players (e.g., Whirlpool, GEA, Electrolux, Samsung, LG, Miele, Hisense).
  • Technical Aptitude: While an engineering degree is not mandatory, you must possess strong "technical common sense" and the ability to discuss component applications comfortably with engineering leads.
  • Education: Bachelor's Degree preferred. A technical background (ME/EE) is a plus but extensive market experience and a proven track record take precedence.
  • Target Background: Prior experience working for or selling against major component manufacturers (e.g., Nidec, Robertshaw, Copreci) is a significant advantage.
  • Travel: Willingness to travel 30-50% within North America for site visits and industry trade shows (KBIS, AHR Expo).
  • Location: This position is remote; however, preference will be given to those in the local surrounding areas.
What We Expect
  • The "Hunter" Mentality: You don't just manage accounts; you proactively identify "blue ocean" opportunities within established OEM departments.
  • Business Fluency: A deep understanding of North American business etiquette and the ability to build high-level trust with local procurement and engineering heads.
  • Resilience: The ability to navigate and close the long sales cycles (18-24 months) typical of the appliance industry.

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