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Remote First American Home Warranty Jobs (NOW HIRING)

First American

Claims Advocate Specialist

Iowa, LA · On-site +1

$20.34 - $27.12/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

$20.34 - $27.12/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

Claims Advocate Specialist

OR · On-site +1

$20.34 - $27.12/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

$20.34 - $27.12/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

$20.34 - $27.12/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

$112K - $149K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

First American

CRM Sales Operations Sr. Manager

Nevada, IA · On-site +1

$112K - $149K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

First American

$112K - $149K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

First American

Marketing Analyst

Iowa, LA · On-site +1

$73K - $98K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

First American

Marketing Analyst

Washington, DC · On-site +1

$73K - $98K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

First American

$73K - $98K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

First American

Marketing Analyst

California, MD · On-site +1

$73K - $98K/yr

As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First ...

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Remote First American Home Warranty information

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How much do remote first american home warranty jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote first american home warranty in the United States is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What is a Remote First American Home Warranty representative?

A Remote First American Home Warranty representative is a professional who works from a remote location to assist customers with their home warranty service plans offered by First American Home Warranty. Their responsibilities typically include handling customer inquiries, processing claims, answering questions about coverage, and providing support for existing and prospective clients. By working remotely, these representatives can deliver customer service and support via phone, email, or online chat, ensuring clients receive timely assistance without needing to visit a physical office. This role is ideal for individuals who are comfortable working independently and have strong communication skills. Remote representatives play a crucial role in maintaining customer satisfaction and upholding the company's reputation.

What are the key skills and qualifications needed to thrive as a Remote First American Home Warranty representative?

To thrive as a Remote Customer Service Representative at First American Home Warranty, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to stay organized while multitasking help representatives excel in resolving customer issues remotely. These competencies ensure customer satisfaction, efficient service delivery, and contribute to overall company reputation and retention.

What are some common challenges faced by Remote First American Home Warranty representatives, and how can they be managed?

Remote First American Home Warranty representatives often encounter challenges such as managing high call volumes, resolving complex customer concerns without face-to-face interaction, and staying updated on evolving company policies. Effective time management, clear communication skills, and regular participation in virtual team meetings can help overcome these hurdles. Additionally, utilizing available digital resources and support from team leads ensures representatives can deliver excellent service while working remotely.

What is the difference between Remote First American Home Warranty vs Customer Service Representative?

AspectRemote First American Home WarrantyCustomer Service Representative
CredentialsTypically requires knowledge of home warranties, customer service skillsRequires communication skills, sometimes certifications in customer service
Work EnvironmentRemote, office-based, or hybrid; industry-specificPrimarily remote or office-based, customer-focused
Industry UsageUsed in home warranty and insurance industriesCommon across various industries including retail, tech, and insurance
Search & Comparison IntentUnderstanding roles in home warranty companiesExploring customer service roles in similar industries

Remote First American Home Warranty professionals focus on managing home warranty claims and customer support within the home warranty industry. Customer Service Representatives handle client inquiries across various sectors. While both roles require strong communication skills, the warranty role emphasizes industry-specific knowledge, whereas customer service roles are broader. The comparison helps job seekers understand the distinct responsibilities and environments of each position.

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Remote First American Home Warranty jobs near you
Infographic showing various Remote First American Home Warranty job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $54,368 per year, or $26.1 per hour.

Claims Advocate Specialist

Iowa, LA • On-site, Remote

First American
Finance and Insurance • 1 - 5K employees
Learn more about First Americanexternal

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Who We AreJoin a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoAs a member of the First American family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For 2018 list for the sixth consecutive year

The Claims Advocate is responsible for finding resolution to highly complex or highly escalated claims that cannot be handled through normal claims channels.

The primary functions of the role include:

  • Investigating, analyzing and responding to highly complex claims from escalated to management, Corporate or other lines of business
  • Managing support on inbound rotary to review high priority claims, while resolving multiple customer inquiries simultaneously
  • Answering incoming calls, chats, emails and voicemails from customers and contractors providing assistance with call volume and back office work as needed
  • Offering and effectively explaining terms and conditions of claim options, denial, cash out, replacement, reimbursement, outside reimbursement and process payment requests
  • Piloting innovative company initiatives


Requirements:

  • Bachelors Degree or commensurate work experience
  • 1-2 years of previous customer service experience
  • Excellent communication skills (Oral and written)
  • Basic mechanical, technical and contract knowledge and understanding
  • Exceptional customer service skills
  • Possess analytical and investigative skills
  • Proficient in Microsoft Word, Outlook and ability to navigate through Access
  • Fundamental understanding of the home warranty industry
  • Ability to keep composure in hostile conversations


Preferred

  • Previous leadership experience desired but not required (experience could be work related, school or extracurricular activities related)


Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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