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Remote Adjuster Jobs in Decatur, GA (NOW HIRING)

INTEGRO

Ancillary Claims Adjuster

Atlanta, GA · On-site +1

$45K - $55K/yr

As an Ancillary Claims Adjuster (Remote), you'll play a critical role in the claims administration process for automotive extended warranties, specifically with Ancillary products such as, Tires and ...

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Acrisure

Lost Time Adjuster

Atlanta, GA · On-site +1

$70K - $83K/yr

Remote (Georgia/Florida/South Carolina/North Carolina/ Virginia) About Acrisure A global fintech ... Acrisure's Next Level Administrators are seeking an experienced Lost Time Adjuster to join its ...

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All JobsAdjuster JobsRemote Adjuster JobsRemote Adjuster Jobs in Decatur, GA

Remote Adjuster information

See Decatur, GA salary details

$30.8K

$63.4K

$95.7K

How much do remote adjuster jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote adjuster in Decatur, GA is $63,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a remote adjuster?

A Remote Adjuster is a professional who evaluates insurance claims from a remote location, rather than visiting sites in person. They review documents, photos, videos, and other evidence submitted digitally to assess the extent of damage or loss. Remote Adjusters communicate with claimants, policyholders, and other parties via phone, email, or video calls to gather necessary information and resolve claims efficiently. This role often requires strong analytical, communication, and technology skills to ensure accurate and fair claim settlements.

What does a remote adjuster do?

As a remote adjuster, you travel to sites to investigate insurance claims. Since this is a “remote” role, you do not have an office, so you work from home to complete paperwork and other duties. You review property damage and gather additional information to determine insurance coverage and payout. You may review police reports, collect photographs and statements, interview witnesses, and consult with professionals to understand the events that occurred and the damage obtained. A remote adjuster also assists with negotiations of how much the insurance company must pay. You may handle a variety of claims, including home, automobile, and life insurance.

What are the key skills and qualifications needed to thrive as a remote adjuster, and why are they important?

To thrive as a Remote Adjuster, you need a solid understanding of insurance policies, claims investigation, and relevant state licensing. Familiarity with claims management software, digital communication tools, and industry certifications like AIC (Associate in Claims) are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help set top performers apart in this role. These skills ensure accurate and timely claims resolution, superior customer service, and compliance with regulatory standards.

How do remote adjusters typically collaborate with on-site teams and clients during the claims process?

Remote Adjusters often rely on technology to maintain effective communication with both on-site teams and clients. They use video calls, digital documentation platforms, and real-time chat tools to gather necessary information, review evidence, and provide updates throughout the claims process. Establishing clear lines of communication and being proactive in addressing questions or concerns is crucial for maintaining trust and ensuring claims are processed efficiently, despite working remotely. Strong organizational skills and familiarity with collaboration software are valuable assets in this role.

What is the difference between Remote Adjuster vs Claims Examiner?

AspectRemote AdjusterClaims Examiner
Required CredentialsAdjuster license, insurance knowledgeClaims handling certification, insurance background
Work EnvironmentRemote, insurance companies, adjusting firmsRemote or office-based, insurance companies, third-party administrators
Industry UsageInsurance claims adjustment, property/casualtyClaims review, verification, and decision-making

Remote Adjusters and Claims Examiners both work in the insurance industry, often remotely. Adjusters focus on assessing damages and determining claim payouts, requiring licensing and hands-on evaluation skills. Claims Examiners review claims for accuracy and compliance, often requiring claims handling certifications. While their roles overlap in insurance claims processing, their specific responsibilities and credentials differ, making each suited for different career paths within the insurance sector.

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Remote Adjuster jobs near you
Infographic showing various Remote Adjuster job openings in Decatur, GA as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 66% Physical, 11% Hybrid, and 23% Remote job distribution, with an average salary of $63,405 per year, or $30.5 per hour.

Specialty/Non-Standard Claims Adjuster

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
We are seeking a highly organized, detail-oriented, and customer-focused Non-Standard Claims Adjuster to support our deposit replacement and surety programs. In this role, you will manage first-party claims involving non-standard policy language and complex contractual agreements. Success requires strong analytical skills and the ability to interpret policy forms, lease agreements, financial ledgers, and supporting addenda with accuracy and confidence.
You will work directly with property managers, policyholders, and internal stakeholders to drive fair, thorough, and timely claim outcomes. This role requires clear communication, sound judgment, and the ability to navigate nuanced coverage positions while maintaining a high level of professionalism and empathy.
This position is ideal for an adjuster who thrives in a fast-paced, evolving environment and enjoys working within specialty programs. The right candidate is adaptable, solutions-oriented, and comfortable balancing high claim volume with exceptional service delivery and compliance standards.
Who You Are:
  • Highly motivated and growth-oriented. You're excited about building a tech-driven claims organization.
  • Passionate adjuster. You care deeply about the customer experience and delivering fair, timely resolutions.
  • Empathetic. You exercise patience and understanding in every interaction.
  • Urgent but balanced. You work with a sense of urgency but understand that doesn't mean working at all hours.
  • Creative problem-solver. You find innovative ways to resolve claims efficiently while keeping the insured's best interests in mind.
  • Comfortable with conflict. You see conflict as a conversation, not a confrontation-an opportunity to collaborate and resolve issues.
  • Curious. You want to know the whole story to make informed decisions early and drive prompt resolutions.
  • Anti-status quo. You don't just wish things were different-you take action to improve processes and outcomes.
  • Communicative. You can break down complex topics, actively listen, and ensure clarity in every interaction. (What does this mean to you? We'd love to know!)
  • Sense of humor. Claims are challenging-you know how to keep things light when needed.

What you'll do
  • Provide prompt, courteous, and high-quality customer service.
  • Manage a high volume of low-complexity claims; set and adjust reserves appropriately.
  • Gather necessary information and documentation to initiate the claims process, explain coverage, and outline the next steps.
  • Analyze contracts, financial ledgers, lease agreements, and addenda to determine claim validity and obligations.
  • Ensure compliance with state regulations, policy provisions, and internal procedures.
  • Communicate with all involved parties and issue payments within the set authority.
  • Contribute to the continuous improvement of claims guidelines, best practices, and workflows.
  • Oversee and direct investigative service providers, working closely with clients, counsel, and other stakeholders.
  • Stay informed on industry trends, legal decisions, and policy changes affecting claims handling.

Qualifications
  • Bachelor's degree preferred (but if you meet the other qualifications, don't let that stop you from applying!).
  • 3 years of experience in general claims handling or related insurance roles.
  • Ability to interpret non-standard policy language, contract terms, and lease agreements.
  • Have active adjuster license(s) and be willing to obtain all required licenses within 60 days, including completing state-required testing
  • Familiarity with state regulations, policy provisions, and claims procedures.
  • Strong analytical skills-able to evaluate complex data and make sound decisions.
  • Curious, proactive, and always looking for better ways to do things.
  • The desire for continuous learning and professional growth.
  • Willingness to travel for client and claim needs.
  • Excellent verbal and written communication skills with strong attention to detail.
  • Superior organizational skills-able to prioritize and manage workload efficiently.
  • Comfortable with an Apple laptop, Google Docs, Sheets, and other relevant software.

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply