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Remote Access Point Representative Jobs in Springfield, MA

Client Support Representative - Remote

Hartford, CT · Remote

$17.25 - $22/hr

Access educational and team resources * Professional Growth: Strengthen communication, problem-solving, and relationship-management skills * People-Focused Role: Build positive relationships while ...

New

Access to 60+ insurance carriers -- independent model, never tied to one company * A step-by-step ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Access to products from 60-plus insurance carriers -- independent model, never limited to one ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

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Remote Access Point Representative information

See Springfield, MA salary details

$14

$21

$28

How much do remote access point representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote access point representative in Springfield, MA is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Springfield, MA?

For Remote Access Point Representative jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Remote Access Point Representative jobs?

Cities near Springfield, MA with the most Remote Access Point Representative job openings:

Infographic showing various Remote Access Point Representative job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $44,299 per year, or $21.3 per hour.

Remote Customer Service Representative (Connecticut Residents Only)

Hartford, CT • Remote

$18 - $19.50/hr

Full-time

Medical

Re-posted 9 days ago


Job description

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00-$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.