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Remote Access Point Representative Jobs in Springfield, MA

Client Support Representative - Remote

Hartford, CT ยท Remote

$17.25 - $22/hr

Access educational and team resources * Professional Growth: Strengthen communication, problem-solving, and relationship-management skills * People-Focused Role: Build positive relationships while ...

Top carrier contracts, access to 100%-140% comp rates. Support & coaching from industry leaders, you're never on your own. Proven system for success, our agents follow a process that works. Who We're ...

Access to 60+ insurance carriers -- independent model, never tied to one company * A step-by-step ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Entry Level Remote Sales Role

Hartford, CT ยท Remote

$1.5K - $5.3K/wk

Access to products from 60-plus insurance carriers -- independent model, never limited to one ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

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Remote Access Point Representative information

See Springfield, MA salary details

$14

$21

$28

How much do remote access point representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote access point representative in Springfield, MA is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Springfield, MA?

For Remote Access Point Representative jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Remote Access Point Representative jobs?

Cities near Springfield, MA with the most Remote Access Point Representative job openings:

Infographic showing various Remote Access Point Representative job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $44,299 per year, or $21.3 per hour.

Remote Custumer Service Representative

Hartford, CT โ€ข Remote

$16.25 - $22/hr

Part-time

Posted 8 days ago


Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.