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Remote Access Point Representative Jobs in Brookline, MA

... o Remote access / VPN setup o Documentation development · Work directly with clients and third ... technical point of contact throughout onboarding, providing guidance, updates, and clear ...

Information Security Engineer

Andover, MA · On-site +1

$150K - $180K/yr

Serve as ALKU's primary point of contact with MSSP and MSP managing alert tuning, detection ... Review and advise on network changes, cloud connectivity, remote access design, and firewall rule ...

Sales Representative

Burlington, MA · Remote

$60K - $70K/yr

This is a fully remote position within the United States. About the Sale Representative position ... The successful candidate will act as a trusted commercial point of contact for customers and ...

Payroll Analyst

Boston, MA · Remote

$32 - $41/hr

About Care Access Care Access is working to make the future of health better for all. With hundreds ... Serve as a primary point of contact for hourly employee payroll inquiries. * Address questions ...

Digital Marketing Manager

Boston, MA · Remote

$90K - $120K/yr

About Care Access Care Access is working to make the future of health better for all. With hundreds ... Remote within the United States. This role requires 100% of work to be performed in a remote office ...

Responsibilities of a Sales Representative: * Proactively identifying and engaging potential ... No more cold calling; we provide access to the best leads allowing you to concentrate on closing ...

At Wing, we give growing businesses access to the top tier of global remote talent supercharged by ... point of contact for prospects evaluating Wing. * Run high-volume, multi-channel outbound (calls ...

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Remote Access Point Representative information

See Brookline, MA salary details

$15

$23

$31

How much do remote access point representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote access point representative in Brookline, MA is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Brookline, MA? For Remote Access Point Representative jobs in Brookline, MA, the most frequently searched job titles are:
What cities near Brookline, MA are hiring for Remote Access Point Representative jobs? Cities near Brookline, MA with the most Remote Access Point Representative job openings:
Infographic showing various Remote Access Point Representative job openings in Brookline, MA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,096 per year, or $23.1 per hour.

Technical Support Data Representative II

Zoll Medical Corporation

Chelmsford, MA • Remote

$31 - $40/hr

Other

Re-posted 5 days ago


Job description

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
The Data Support Representative II will be responsible for providing data support of our medical device products that integrate with our Software products. Including assisting customers and Sales reps via phone and email support with the application of our products. This also includes interactive and escalating issues with our product teams to ensure that the customer expectations are met.
Essential Functions

  • Provide support for technical and data inquires related to ZOLL products via telephone or email
  • Follow up on inquiries and ensures satisfactory customer resolution
  • Accurate data entry of claim into Oracle tracking system and completion of the customer call report
  • Takes part in on-call rotation, adhering to all expectations of role
  • Ensuring ZOLL is presented with the highest degree of professionalism
  • Research required information using available resources
  • Stays current with systems information, and technology updates
  • Manage department knowledge base, developing best practices & ensuring data integrity
  • Able to manage active backlog of cases while maintaining other job duties


Required/Preferred Education and Experience

  • 4 Year Degree/Certification in Computer Information Systems required or
  • Equivalent Experience required
  • Minimum of 3 Years prior technical support data experience working directly with customers or equivalent experience working in a technical capacity within the industry required


Knowledge, Skills and Abilities

  • Experience installing and upgrading software applications
  • Basic networking understanding
  • Working knowledge of Windows Operating Systems and Server environments
  • Basic SQL understanding and foundational knowledge
  • Experience with Wireless Technology (Bluetooth, Wi-Fi, Configuration and Certificates)
  • Attention to detail and well organized
  • Desire t continue growing within the Data Support department
  • Ability to work in a team environment, with strong interpersonal skills
  • Professional verbal and written communication skills, specifically in documenting notes for cases
  • Experience with remote access tools (LogMein, WebEx)


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

#LI-LV1

The hourly pay rate for this position is:

$31.00 to $40.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.