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Relationship Banker Ii Jobs (NOW HIRING)

Trustmark Bank

Relationship Banker II - Float

Selma, AL · On-site

$16.75 - $22/hr

Relationship Banker II - Floaters will t ravel between assigned branch locations. Responsibilities * Coach and serve as a mentor to Relationship Bankers and Tellers * Provide oversight and ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity ...

Busey Bank

Relationship Banker II | Carmel, IN

Carmel, IN · On-site

$18.50 - $24.25/hr

The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial ...

Busey Bank

Relationship Banker II | Leawood KS

Leawood, KS · On-site

$18 - $23.50/hr

The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial ...

Trustmark Bank

Relationship Banker II - Float

Brewton, AL · On-site

$14.75 - $19.25/hr

Relationship Banker II - Floaters will t ravel between assigned branch locations. * Coach and serve as a mentor to Relationship Bankers and Tellers * Provide oversight and responsibility to review ...

Trustmark Bank

Relationship Banker II - Float

Brewton, AL · On-site

$14.75 - $19.25/hr

Relationship Banker II - Floaters will t ravel between assigned branch locations. Responsibilities * Coach and serve as a mentor to Relationship Bankers and Tellers * Provide oversight and ...

Trustmark Bank

Relationship Banker II - Float

Selma, AL · On-site

$16.75 - $22/hr

Relationship Banker II - Floaters will t ravel between assigned branch locations. Responsibilities * Coach and serve as a mentor to Relationship Bankers and Tellers * Provide oversight and ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity ...

Trustmark Bank

Relationship Banker II - Float

Selma, AL

$16.75 - $22/hr

Relationship Banker II - Floaters will t ravel between assigned branch locations. * Coach and serve as a mentor to Relationship Bankers and Tellers * Provide oversight and responsibility to review ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA

$18.75 - $24.50/hr

As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity ...

North Easton Savings Bank

Relationship Banker II

Halifax, MA · On-site

$18.75 - $24.50/hr

As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity ...

Trustmark Bank

Relationship Banker II

Foley, AL · On-site

$15.75 - $20.75/hr

High school diploma or GED * 2 years of face-to-face customer service experience, retail sales experience or prior Trustmark Relationship Banker experience with a demonstrated track record of ...

Trustmark Bank

Relationship Banker II

Foley, AL · On-site

$15.75 - $20.75/hr

High school diploma or GED * 2 years of face-to-face customer service experience, retail sales experience or prior Trustmark Relationship Banker experience with a demonstrated track record of ...

Trustmark Bank

Relationship Banker II

Fairhope, AL · On-site

$16.50 - $21.75/hr

High school diploma or GED * 2 years of face-to-face customer service experience, retail sales experience or prior Trustmark Relationship Banker experience with a demonstrated track record of ...

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Relationship Banker Ii information

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$13

$20

$26

How much do relationship banker ii jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for relationship banker ii in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

What is a Relationship Banker II?

A Relationship Banker II is a banking professional who provides a range of financial services to clients, including opening accounts, assisting with loans, and offering advice on financial products. They build and maintain strong relationships with customers to understand their needs and recommend appropriate solutions. Relationship Banker IIs often have more experience than entry-level bankers and may handle more complex transactions or higher-value clients. Their goal is to help clients reach their financial goals while ensuring a positive banking experience.

What are the key skills and qualifications needed to thrive as a Relationship Banker II?

To thrive as a Relationship Banker II, you need a solid understanding of banking products, financial regulations, and sales principles, often supported by a bachelor’s degree in finance or a related field. Familiarity with customer relationship management (CRM) software, banking platforms, and possibly FINRA or state-specific certifications is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help build trust and rapport with clients. These skills are crucial for effectively managing client accounts, driving sales, and ensuring compliance in a highly competitive banking environment.

What are some common challenges a Relationship Banker II might face when managing a large portfolio of clients?

As a Relationship Banker II, one common challenge is balancing personalized service with efficiency while handling a diverse and often growing client portfolio. You may encounter clients with varying financial needs and levels of financial literacy, requiring you to adapt communication and solutions accordingly. Additionally, meeting sales goals and compliance requirements while providing high-quality customer experiences can be demanding. Effective time management, strong product knowledge, and proactive communication are key to navigating these challenges successfully.

What is the difference between Relationship Banker Ii vs Customer Service Representative?

AspectRelationship Banker IiCustomer Service Representative
CredentialsHigh school diploma; financial certifications often preferredHigh school diploma or equivalent
Work EnvironmentBank branches, client meetings, financial advisingCall centers, bank branches, customer support desks
Employer & IndustryFinancial institutions, banksFinancial institutions, banks
Primary FocusBuilding client relationships, cross-selling banking productsHandling customer inquiries, resolving issues

The Relationship Banker II focuses on developing client relationships and promoting banking products, often requiring financial knowledge and certifications. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles work within banks, the Relationship Banker II has a more sales and advisory focus, whereas the Customer Service Representative emphasizes customer support and issue resolution.

Is relationship banker ii a good entry-level job?

Relationship Banker II is typically an entry-level or early-career role in banking, focusing on customer service, sales, and financial product knowledge. It often requires strong communication skills and basic financial certifications, making it suitable for individuals starting in the banking industry.
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Relationship Banker Ii jobs near you
Infographic showing various Relationship Banker Ii job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.

Relationship Banker II - Float

Trustmark Bank

Selma, AL • On-site

$16.75 - $22/hr

Full-time

Re-posted 4 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

52nd of 174 rated banks

Job description

Overview
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Relationship Banker II - Floaters will travel between assigned branch locations.
Responsibilities
  • Coach and serve as a mentor to Relationship Bankers and Tellers
  • Provide oversight and responsibility to review/approve various transactions to include night drop contracts/logs, ATM deposits, collection items, money orders, official checks, and cash drawers
  • Handle the cash shipment and vault management for a branch
  • Ability to handle the origination of consumer loans.
  • Identify customer needs and make the appropriate referrals through proactive sales/service efforts
  • Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
  • Deliver an exceptional customer experience that follows Trustmark's service standards
  • Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts)
  • Balances cash drawer daily for both the cash totals and to ensure appropriate document has been executed
  • Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales
  • Making outreach calls to customers and/or prospects
  • Comply with the bank's guidelines, policies, procedures, and standards of performance
  • Travel between branch locations
  • Perform additional duties as assigned

Qualifications
  • High school diploma or GED
  • 2 years of face-to-face customer service experience, retail sales experience or prior Trustmark Relationship Banker experience with a demonstrated track record of exceeding the individual performance goals.
  • Able to learn Trustmark consumer and/or mortgage lending guidelines and process applicable loans within 2 years of employment
  • Be able to register with the National Mortgage Licensing System and Registry (NMLS)
  • Able to use basic math concepts and can handle routine transactions and close out the cash drawer
  • Exceptional customer service skills with the ability to learn and communicate Trustmark products
  • Pass appropriate assessment tests related to customer service and math skills
  • Able to meet sales goals in a retail environment
  • Basic computer skills and the ability to learn internal technology systems to perform work tasks
  • Strong interpersonal and communication skills both verbal and written
  • Time management skills
  • Detail-oriented with a focus on quality and accuracy
  • Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis
  • Experience in maintaining and balancing a cash drawer preferred
  • Prior supervisory experience in a retail or bank environment preferred
  • Prior experience processing consumer or mortgage loans preferred
  • 2 years of banking industry knowledge specifically of the Relationship Banker position preferred

Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

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