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Relationship Banker Ii Jobs (NOW HIRING)

Cape & Coast Bank

Relationship Banker II

Sandwich, MA · On-site

$22 - $25/hr

Our Sandwich team is looking for a motivated and customer-focused individual to join us as a Relationship Banker II. In this role, you'll be the first point of contact for our customers - someone ...

Mascoma Bank

Relationship Banker II

Enfield, NH · On-site

$19 - $25/hr

The Relationship Banker II will be one of the first points of contact with our customers, assisting them with their daily banking transactions, inquiries, and providing exceptional customer service.

Mascoma Bank

Relationship Banker II

West Woodstock, VT · On-site

$18.50 - $24.50/hr

The Relationship Banker II will be one of the first points of contact with our customers, assisting them with their daily banking transactions, inquiries, and providing exceptional customer service.

Busey Bank

Relationship Banker II | Rantoul

Champaign, IL · On-site

$18.50 - $24.25/hr

The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial ...

Busey Bank

Relationship Banker II | Sheridan

Peoria, IL · On-site

$18.25 - $23.75/hr

The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial ...

Mascoma Bank

Relationship Banker II

Wood Stock, VT · On-site

$21.50 - $23/hr

The Relationship Banker II will be one of the first points of contact with our customers, assisting them with their daily banking transactions, inquiries, and providing exceptional customer service.

Busey Bank

Relationship Banker II | Rantoul

Rantoul, IL · On-site

$17.25 - $22.50/hr

The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial ...

Busey Bank

Relationship Banker II | Tucson

Tucson, AZ · On-site

$17.75 - $23.50/hr

The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial ...

Old National Bank

Relationship Banker II

Bloomington, IN · On-site

$17 - $29.75/hr

Relationship Banker II Job Locations US-IN-Bloomington Category/Function Retail Banking Center Position Type Regular Full-Time Requisition ID 2026-20132 Workplace Type On Site Overview Old National ...

Busey Bank

Relationship Banker II | Tucson

Tucson, AZ · On-site

$17.50 - $23/hr

The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial ...

Mascoma Bank

Relationship Banker II

Wood Stock, VT

$18.50 - $24.50/hr

The Relationship Banker II will be one of the first points of contact with our customers, assisting them with their daily banking transactions, inquiries, and providing exceptional customer service.

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Relationship Banker Ii information

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How much do relationship banker ii jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for relationship banker ii in the United States is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.32 per hour, depending on experience, location, and employer.

How much does a banker 2 make?

A Relationship Banker II typically earns between $35,000 and $50,000 annually, depending on experience, location, and the employer. Compensation may also include bonuses and benefits, and the role often requires strong customer service and financial skills.

What are some common challenges a Relationship Banker II might face when managing a large portfolio of clients?

As a Relationship Banker II, one common challenge is balancing personalized service with efficiency while handling a diverse and often growing client portfolio. You may encounter clients with varying financial needs and levels of financial literacy, requiring you to adapt communication and solutions accordingly. Additionally, meeting sales goals and compliance requirements while providing high-quality customer experiences can be demanding. Effective time management, strong product knowledge, and proactive communication are key to navigating these challenges successfully.

What does a relationship banker 2 do?

A Relationship Banker II is responsible for managing client relationships, providing financial advice, and offering banking products such as loans and accounts. They typically assist customers with their banking needs, cross-sell services, and meet sales goals while maintaining compliance with banking regulations.

Is being an RM a stressful job?

As a Relationship Banker II, the role can involve stress due to managing client relationships, meeting sales targets, and handling financial transactions. The job requires strong communication skills and the ability to work under pressure, especially during busy banking hours or when resolving customer issues.

What are the key skills and qualifications needed to thrive as a Relationship Banker II, and why are they important?

To thrive as a Relationship Banker II, you need a solid understanding of banking products, financial regulations, and sales principles, often supported by a bachelor’s degree in finance or a related field. Familiarity with customer relationship management (CRM) software, banking platforms, and possibly FINRA or state-specific certifications is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help build trust and rapport with clients. These skills are crucial for effectively managing client accounts, driving sales, and ensuring compliance in a highly competitive banking environment.

What is the difference between Relationship Banker Ii vs Customer Service Representative?

AspectRelationship Banker IiCustomer Service Representative
CredentialsHigh school diploma; financial certifications often preferredHigh school diploma or equivalent
Work EnvironmentBank branches, client meetings, financial advisingCall centers, bank branches, customer support desks
Employer & IndustryFinancial institutions, banksFinancial institutions, banks
Primary FocusBuilding client relationships, cross-selling banking productsHandling customer inquiries, resolving issues

The Relationship Banker II focuses on developing client relationships and promoting banking products, often requiring financial knowledge and certifications. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles work within banks, the Relationship Banker II has a more sales and advisory focus, whereas the Customer Service Representative emphasizes customer support and issue resolution.

What is a Relationship Banker II?

A Relationship Banker II is a banking professional who provides a range of financial services to clients, including opening accounts, assisting with loans, and offering advice on financial products. They build and maintain strong relationships with customers to understand their needs and recommend appropriate solutions. Relationship Banker IIs often have more experience than entry-level bankers and may handle more complex transactions or higher-value clients. Their goal is to help clients reach their financial goals while ensuring a positive banking experience.

Is a relationship banker an entry-level position?

A Relationship Banker II is typically an intermediate role that requires prior experience in banking or customer service, and it often involves handling more complex financial products. Entry-level positions in banking usually include roles like Teller or Customer Service Representative, while Relationship Banker II positions may require some industry knowledge and skills in sales and financial advising.
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Relationship Banker Ii jobs near you
Infographic showing various Relationship Banker Ii job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% Internship, 87% Full Time, and 10% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.
Relationship Banker II

Relationship Banker II

The Cooperative Bank of Cape Cod

Marstons Mills, MA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Job Type
Full-time
Description
RELATIONSHIP BANKER
The Relationship Banker cultivates customer relationships by offering centralized and comprehensive banking services to enhance the customer experience. This includes processing financial transactions, providing account services and product education.
DESCRIPTION
Are you someone who enjoys connecting with others and making a real difference in your community? Our Marstons Mills team is looking for a motivated and customer-focused individual to join us as a Relationship Banker II. In this role, you'll be the first point of contact for our customers - someone they trust for guidance, support, and everyday banking needs. As a Relationship Banker, you'll build trusted relationships and deliver personalized solutions from our full range of banking services, including opening and servicing accounts, processing financial transactions with accuracy, and offering thoughtful product recommendations. You'll also play a key role in resolving account questions and educating customers on tools and resources to make banking convenient. If you're passionate about helping people, thrive in a team environment, and are ready to grow with a bank that's deeply connected to the community, we'd love to meet you.
ESSENTIAL RESPONSIBILITIES
Relationship Banker I:
  • Proactively initiates contact with customers to determine banking needs.
  • Accurately processes a variety of transactions such as deposits, withdrawals and payments. Maintains responsibility for cash drawer and follows proper balancing procedures.
  • Responds to customer inquiries with a positive attitude and refers problems or concerns to appropriate person for further action as needed. Follows-up to be sure the problem has been resolved.
  • Cross-sells the Bank's products and services by tailoring recommendations after exploring customer financial necessities and goals through needs-based conversations.
  • Demonstrates and provides customer training and support with all mobile and online banking programs.
  • Maintains a quality knowledge of current products, fees, and policies and is able to provide customer education.
  • May assist customers with safe deposit boxes.
  • Actively participates in the Bank's customer-needs based sales program, both as an individual and a team player.
  • Performs all duties in accordance with prescribed regulatory compliance guidelines. Maintains knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable.

Relationship Banker II (in addition to RB I responsibilities):
  • Serves as a supervisor in the branch and may be relied upon to oversee the daily operations of the teller line, including proper use of the supervisor override, bank check signing, approval of check cashing/depositing, sound understanding of Regulation CC as it applies to requirements for available funds.
  • May assist the Branch with ordering vault cash, preparing cash shipments, daily balancing of vault and ATMs. Understands and honors dual control requirements for cash, vaults and ATMs.
  • Cultivates customer relationships by offering banking services and expertise to enhance the customer experience. This includes processing financial transactions, providing account services, and product education.
  • May open and close branch office
  • Proactively initiates contact with customers to determine banking needs.
  • Serves as a Technology Ambassador, providing training and support with all mobile and online banking applications for both customers and branch employees.
  • Originates and underwrites consumer loan applications in accordance with the Bank's consumer loan policies and procedures. Originates home equity credit lines under the supervision of the residential mortgage department.

The above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties related and unrelated to the above, may be assigned and, therefore, required.
Our history of success and commitment to exceptional customer service starts with our employees and we are seeking candidates who share our vision of excellence and distinction. In addition to working with our engaged and exceptional team members, the successful candidate will be provided with competitive salary and outstanding benefits that include health dental and vision insurance, generous 401(k) match and tuition reimbursement.
The pay range provided reflects the established budget for this position and represents what the Bank reasonably expects to pay at the time of posting. The final offer will depend on various factors, including relevant experience, skill set, qualifications, and other job-related considerations.
Member FDIC. Member DIF. Equal Opportunity Employer.
Requirements
COMPETENCIES
  • Customer Service - Exceptional customer-focused skills to manage difficult and complicated situations; respond promptly to customer needs, requests for service and assistance
  • Communication - Ability to interact professionally and clearly verbally and in writing; demonstrate effective listening skills, patience and empathy
  • Professionalism - Upholds a consistent professional appearance and demeanor
  • Technology - Ability to master required system applications and utilize a variety of mobile devices; comprehensive understanding of mobile and online banking programs

QUALIFICATIONS
Education and and/or Experience
  • High School Diploma / GED required; Associates Degree in business or related field preferred
  • Relationship Banker I: One to three years of previous retail banking experience in a Teller or Relationship Banker I role preferred
  • Relationship Banker II: One to three years of previous retail banking experience in a Relationship Banker role preferred
  • Ability to maintain confidentiality with tact and diplomacy

Physical Requirements
Prolonged Standing
Ability to lift and carry up to 25 pounds on an occasional basis.
Salary Description
$22.00 - $25.00

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