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Communications Banking Jobs (NOW HIRING)

Trustmark Bank

Retail Training Manager

Jackson, MS · On-site

$15.50 - $20.50/hr

Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience * 5 years of training front line staff for a financial institution * 5 years ...

Trustmark Bank

Retail Training Manager

Jackson, MS · On-site

$15.50 - $20.50/hr

Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience * 5 years of training front line staff for a financial institution * 5 years ...

Trustmark Bank

Retail Training Manager

Birmingham, AL · On-site

$16.75 - $22/hr

Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience * 5 years of training front line staff for a financial institution * 5 years ...

Trustmark Bank

Retail Training Manager

Memphis, TN

$17.25 - $22.75/hr

Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience * 5 years of training front line staff for a financial institution * 5 years ...

Trustmark Bank

Retail Training Manager

Jackson, MS

$15.50 - $20.50/hr

Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience * 5 years of training front line staff for a financial institution * 5 years ...

Trustmark Bank

Retail Training Manager

Houston, TX

$17 - $22.50/hr

Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience * 5 years of training front line staff for a financial institution * 5 years ...

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All JobsCommunications Banking Jobs

Communications Banking information

See salary details

$31K

$72.8K

$248.5K

How much do communications banking jobs pay per year?

As of Jun 9, 2026, the average yearly pay for communications banking in the United States is $72,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Communications Banking professional, and why are they important?

To thrive as a Communications Banking professional, you need a strong understanding of financial products, banking regulations, and effective communication strategies, often supported by a degree in finance, business, or communications. Familiarity with customer relationship management (CRM) systems, digital banking platforms, and relevant compliance certifications is typically required. Excellent interpersonal, problem-solving, and negotiation skills help professionals build client trust and navigate complex financial conversations. These skills are essential for delivering clear, compliant, and customer-focused banking solutions that drive client satisfaction and business growth.

What is the difference between Communications Banking vs Customer Service Representative?

AspectCommunications BankingCustomer Service Representative
Required CredentialsBanking certifications, communication skillsCustomer service training, communication skills
Work EnvironmentBank branches, call centers, online platformsBank branches, call centers, retail settings
Employer & Industry UsageFinancial institutions, banksFinancial institutions, banks, retail stores
Common Search & ComparisonYesYes

Communications Banking focuses on managing client communications, marketing, and information dissemination within banking institutions. Customer Service Representatives handle client inquiries, account support, and service issues. While both roles require strong communication skills and are found in banking environments, Communications Banking emphasizes strategic communication and outreach, whereas Customer Service Representatives focus on direct client support and problem resolution.

How does a Communications Banking professional typically collaborate with other departments in a financial institution?

Communications Banking professionals often work closely with marketing, compliance, investor relations, and executive leadership teams to ensure consistent messaging and brand alignment across all channels. They coordinate press releases, internal communications, and client updates, ensuring that all content complies with regulatory standards and company policies. Regular cross-departmental meetings and joint projects are common, fostering teamwork and enabling swift responses to emerging issues or opportunities.

What is communications banking?

Communications banking refers to specialized financial services and banking solutions tailored for companies within the communications industry, such as telecommunications, media, and technology firms. Professionals in communications banking help these clients with services like loans, mergers and acquisitions, capital raising, and financial advisory, often addressing the unique challenges and opportunities in this rapidly evolving sector. The role requires a deep understanding of both financial products and the communications industry to provide strategic advice and solutions.
More about Communications Banking jobs
What cities are hiring for Communications Banking jobs? Cities with the most Communications Banking job openings:
What states have the most Communications Banking jobs? States with the most job openings for Communications Banking jobs include:
What job categories do people searching Communications Banking jobs look for? The top searched job categories for Communications Banking jobs are:
Communications Banking jobs near you
Infographic showing various Communications Banking job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $72,826 per year, or $35 per hour.
Retail Training Manager

Retail Training Manager

Trustmark Bank

Jackson, MS • On-site

$15.50 - $20.50/hr

Full-time

Posted 21 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

38th of 141 rated banks

Job description

Overview
This job is responsible for effectively training the Retail Bank. Areas of responsibility will include but are not limited to systems, operational processes, management/leadership, sales, onboarding/new hire process, consumer and small business lending. This individual will establish and maintain a partnership with managers to identify training needs, develop a training calendar, and ensure effective training delivery. This individual has management responsibility for other trainers.
Responsibilities
  • Cross-train, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic Retail organizational goals.
  • Ensure effectiveness of the operational and systematic training for the Retail bank.
  • Manage other trainers by providing coaching, mentoring, and overall development.
  • Lead training for Retail associates by ensuring what is trained is of the highest priority responsibilities for those associates to equip them to fulfill their job expectations.
  • Seek opportunities for improvement with training systems used as well as training approaches
  • Conduct training as needed.
  • Perform additional duties as assigned.

Qualifications
  • Bachelor's degree in Business, Communications, Banking and Finance or related field of study or equivalent work experience
  • 5 years of training front line staff for a financial institution
  • 5 years of management experience in a retail or retail administration role
  • 8 years of experience in delivering in person or virtual training
  • Knowledge of adult learning theory and instructional design
  • Experience with power-skills training
  • Flexible and strong ability to manage change
  • Ability to manage change and prioritize objectives
  • Excellent verbal and written communication skills; communicate well in individual or group situations
  • Exhibits professionalism interacting with all levels of associates
  • Proficient PC skills
  • Effective training facilitation using multiple delivery methods
  • Autonomous decision-making capability
  • Ability to travel as needed
  • Training Certifications from Association for Talent Development (ATD)

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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