Regional Operations Jobs in Wisconsin (NOW HIRING)

About LakeHouse Senior Living
LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead.
As part of one of the largest senior living families in the United States, LakeHouse communities have earned Great Place to Work® certifications from 2022-2026. LakeHouse is a place where purpose thrives, culture unites us, and opportunity is always present. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.
Your Role:
As the Regional Director of Resident Care, you'll serve as the strategic clinical partner for Regional Operations Leaders, Executive Directors, and Director of Health & Wellness leaders across multiple Assisted Living and Memory Care communities. You'll provide leadership, coaching, and clinical expertise to strengthen community performance, ensure regulatory excellence, develop confident clinical leaders, and support exceptional resident outcomes.
This is a highly visible regional leadership opportunity for an experienced Registered Nurse who thrives on influencing strategy, mentoring leaders, improving clinical operations, and driving sustainable performance across multiple communities. Success in this role is measured not only by regulatory compliance, but by your ability to coach rather than do, build collaborative partnerships, influence operational decisions, and develop high-performing leaders who deliver exceptional care.
Position Highlights
Status: Full Time
Schedule: Traditional leadership workweek with flexibility required based on business and operational needs, including occasional evenings, weekends, and emergency support as needed.
Location: Home-based regional position supporting communities throughout Wisconsin. Candidates should ideally reside in Central or Eastern Wisconsin. Exceptional candidates residing in Northern Illinois with convenient access to the assigned territory may also be considered.
Compensation: $120,000-$135,000 annually, commensurate with experience, plus annual bonus eligibility up to 10%
Travel: Approximately 75% throughout the assigned Wisconsin region.
Why You'll Love This Opportunity

• Partner directly with Regional Operations and Executive Leadership to influence clinical strategy and community performance.
• Coach and develop Director of Health & Wellness leaders while helping build strong, accountable clinical teams.
• Lead meaningful quality improvement initiatives that directly impact resident care, regulatory readiness, and operational excellence.
• Join a collaborative organization that values leadership, innovation, and continuous improvement.
• Make a measurable impact across multiple communities while helping shape the future of clinical excellence throughout the region.

What You'll Do

• Serve as the strategic clinical partner to Regional Operations Leaders, Executive Directors, and Director of Health & Wellness leaders across multiple Assisted Living and Memory Care communities.
• Coach, mentor, and develop Director of Health & Wellness leaders by building leadership capability, fostering accountability, and creating sustainable success-not by assuming the responsibilities of the community clinical leader.
• Monitor implementation of clinical policies and procedures to ensure compliance with company standards, Wisconsin regulations, and RCAC/CBRF requirements.
• Lead and support state surveys, regulatory investigations, and survey readiness activities while partnering with communities to implement sustainable corrective action plans.
• Conduct community clinical assessments, identify trends, and partner with leadership to strengthen quality, resident outcomes, and operational performance.
• Analyze clinical performance metrics, quality indicators, and resident care trends to proactively identify opportunities for improvement.
• Provide education and leadership development related to regulatory compliance, quality improvement, survey readiness, and clinical best practices.
• Support the recruitment, interviewing, onboarding, and ongoing development of Director of Health & Wellness leaders.
• Partner with community leadership to review complex clinical situations, resident care concerns, move-in and move-out decisions, and clinical risk scenarios.
• Conduct regular community visits to provide leadership support, clinical expertise, operational guidance, and performance coaching.
• Build collaborative relationships across Clinical Services, Operations, Sales, and Human Resources while serving as a trusted advisor to regional leadership.
• Serve as an interim Director of Health & Wellness when business needs require.
• Perform other duties as assigned.

Qualifications

• Active Registered Nurse (RN) license in the State of Wisconsin required.
• Compact RN license preferred.
• Bachelor of Science in Nursing (BSN) preferred.
• Minimum of five (5) years of progressive nursing leadership experience.
• Minimum of three (3) years of successful regional or multi-site clinical leadership supporting Assisted Living and Memory Care communities.
• Demonstrated knowledge of Wisconsin Assisted Living regulations, including RCAC and CBRF requirements.
• Proven success leading state surveys, regulatory compliance, quality improvement initiatives, and clinical operations.
• Demonstrated ability to coach, mentor, and develop Director of Health & Wellness leaders while holding teams accountable for performance.
• Executive presence with the confidence to influence decisions, collaborate across departments, and effectively communicate with senior leadership.
• Strong partnership skills with the ability to work collaboratively across Clinical Services, Operations, Sales, and Human Resources.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Proficiency with Microsoft Office applications and electronic clinical documentation systems.
• Ability to travel extensively throughout the assigned territory.

Why Join Us
Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!
A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.
Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!
Our Culture & Values
So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of Excellence." They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.
Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.
Benefits You'll Enjoy
For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Regulatory Compliance & Background Screening
Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.
Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.
Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.
JOB CODE: 1007093