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How much do refugee assistance jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for refugee assistance in the United States is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.23 per hour, depending on experience, location, and employer.

What is refugee assistance?

Refugee assistance refers to the range of programs, services, and support provided to individuals who have fled their home countries due to conflict, persecution, or disaster. These services help refugees resettle and integrate into a new society, and may include housing, legal aid, language classes, employment assistance, and access to healthcare. Organizations, governments, and volunteers work together to ensure refugees can rebuild their lives safely and with dignity.

What are the key skills and qualifications needed to thrive in refugee assistance?

To thrive in Refugee Assistance, you need a background in social work, international relations, or a related field, along with knowledge of immigration laws and cultural sensitivity. Familiarity with case management systems, translation tools, and relevant certifications such as trauma-informed care are commonly required. Strong interpersonal skills, patience, and problem-solving abilities help in building trust and addressing complex needs of refugees. These competencies are crucial for providing effective support, navigating legal processes, and promoting successful integration into new communities.

What are some of the common challenges faced by professionals working in refugee assistance, and how can they effectively address them?

Professionals in refugee assistance often encounter challenges such as language barriers, cultural differences, and the emotional impact of clients' traumatic experiences. Building trust and rapport with refugees requires patience, active listening, and cultural sensitivity. Teamwork is essential, as staff regularly collaborate with case managers, social workers, legal advisors, and community organizations to provide comprehensive support. To effectively address these challenges, ongoing training in trauma-informed care and cultural competency, as well as access to interpreter services, are crucial. Additionally, self-care and peer support among staff help maintain resilience in this demanding but rewarding field.

What is the difference between Refugee Assistance vs Immigration Counselor?

AspectRefugee AssistanceImmigration Counselor
Required CredentialsBasic knowledge of refugee laws, certifications varyLicensing or certification often required, such as ICCRC or similar
Work EnvironmentNonprofit organizations, government agencies, community centersLegal firms, government agencies, immigration services
Employer & IndustryNonprofits, NGOs, government programs focused on refugee supportLegal and consulting firms specializing in immigration law
Search & Comparison IntentUnderstanding refugee support rolesLegal advice and immigration process guidance

Refugee Assistance focuses on helping refugees with basic needs, integration, and support services, often within nonprofit or government settings. Immigration Counselors provide legal advice, assist with visa applications, and guide clients through immigration processes, typically requiring specialized certifications. While both roles support individuals navigating immigration, Refugee Assistance emphasizes direct support and integration, whereas Immigration Counselors focus on legal compliance and documentation.

What can I do to help refugees?

Refugee assistance professionals can help refugees by providing support such as language translation, legal aid, and access to resources like housing and employment services. Volunteering with organizations that aid refugees or donating supplies and funds also contribute significantly to their well-being. Developing cultural competency and understanding refugee needs are important skills in this field.

What degree do I need to work with refugee assistance?

Refugee assistance roles often require at least a bachelor's degree in social work, human services, international relations, or a related field. Relevant skills include cultural competency, language abilities, and experience with case management or social services; some positions may prefer or require advanced degrees or certifications.
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Cities with the most Refugee Assistance job openings:

What states have the most Refugee Assistance jobs?

States with the most job openings for Refugee Assistance jobs include:

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Refugee Assistance jobs near you
Infographic showing various Refugee Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,395 per year, or $16.1 per hour.

State Refugee Outreach Manager

Catholic Social Services

Anchorage, AK • On-site

$75K - $85K/yr

Full-time

Posted 6 days ago

Job description

POSITION SUMMARY

This position will work with the Alaska Office for Refugees staff to develop, maintain, and grow refugee services statewide. This position will focus specifically on developing statewide resources with a wide variety of special projects. This includes developing relationships with local non-profits, health clinics, government, faith-based communities, and more. This position will serve as the primary contact in Alaska for outreach, educational events, World Refugee Day Celebration, and the Refugee Advisory Committee. This position will coordinate legal services outreach and lead emergency preparedness projects as needed.

Duties of the State Refugee Outreach Manager include collaborating with national, local and community partners to maximize resources for the resettlement and successful integration of refugees into Alaska. This position also works closely with stakeholders, community partners and local government.

ABOUT US

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.

Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:

  • Offering charitable assistance to those in need, especially persons who are poor
  • Developing and conducting programs to strengthen and support families and the dignity of the human spirit
  • Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
  • And advocating for social justice for the common good of all

ABOUT OUR PROGRAM/DEPARTMENT

The Alaska Office for Refugees (AOR) serves as the Replacement Designee for the Office of Refugee Resettlement funded services in Alaska. AOR is responsible for the planning and coordination of refugee services statewide to ensure the successful resettlement and integration of arrivals. Partnership is a key part of AOR’s mission and regularly works with local non-profits, government (local, state, and federal), businesses, school districts, ethnic based community organizations, and former arrivals themselves to advocate and educate the community on issues that affect the well-being of arrivals.

REQUIRED COMPETENCIES

Confidentiality: An understanding of HIPAA and the importance of client confidentiality when communicating with members of the public or in dealing with client level data.

Teamwork: Interacts with people effectively. Encourages and respects the input of all team members. Communicates clearly, openly, and honestly. Cooperates within the team and across the agency.

Stress Tolerance: Displays emotional resilience. Deals with difficult and adverse events while maintaining professionalism and caring. Responds appropriately in the face of tension, emotion, and resistance. Seeks support from others when necessary and uses appropriate coping techniques.

Leadership: Promoting innovation and creativity, modeling core values as well as empowering staff and partners. Is competent in and supports the implementation of best practices.

Organization: Highly organized with an attention to detail. Self-motivated and directed to accomplish tasks.

Interpersonal Skills: Able to understand and empathize with others. Can build lasting relationships with not only colleagues but also partners.

Flexibility: Comfortable with a changing workflow and able to prioritize tasks. Shows initiative and self-confidence in various situations and challenges.

Problem Solving: Competent in dealing with clients and other crises as well as a highly structured, fast-paced daily routine. Competent in assessing participant risk factors and facilitating case conferences to support high risk cases.

Knowledge:

  • Knowledge/experience of trauma, mental health considerations and best practices related to responses and treatment for individuals impacted by displacement and exploitation.
  • Knowledge and competency in supporting staff to providing services and appropriately maintaining participant records under HIPAA and record compliance guidelines.
  • Knowledge of cultural and spiritual values and how they relate to disease, recovery, and wellness in a cross-cultural context.
  • Knowledge about evidenced-based wellness programs and practices, including trauma informed care
  • Knowledge of refugee resettlement environment, including policy, eligibility and community resources

Skill:

  • Proficient with Word, Excel, internet and experience with e-mail required.
  • Ability to complete paperwork thoroughly and accurately.
  • Strong oral and written communication skills.
  • Capable of managing multiple tasks at once and identifying priorities.
  • Willingness to learn
  • Bilingual preferred.
  • Ability to relate to other employees, program participants and the public.
  • Empathy

RESPONSIBILITIES

Develop relationships with service providers, state and local government, schools, faith-based organizations, ethnic based community organizations, and more in resettlement communities statewide.

Provide education to community members on the Alaska refugee program as well as the services provided. This position would regularly be providing in-person and virtual community presentations as well as meeting on a one-on-one basis.

Design, write, and develop outreach materials outlining services available to ORR eligible populations living in Alaska. Develop various outreach materials to enhance resources and to improve pathways to services across Alaska.

Coordinate with legal service providers who are supporting ORR eligible populations.

Coordinate the Refugee Advisory Committee for Alaska. This committee is made up of former refugee arrivals to Alaska which meet quarterly to advise the Alaska refugee program on program development, needs, and best practices. Maintain a positive working relationship with the Refugee Advisory Committee to ensure that refugees voices are centered in the development of programs.

Manage special projects to address specific and unique populations.

Participate in Quarterly Refugee Partner Meetings to develop and manage new collaborative partnerships.

Lead planning and implementation of World Refugee Day event, and others as needed.

Other duties as assigned.

QUALIFICATIONS

Minimum Education Requirement: Bachelor’s degree in social work, public administration, or a field related to the position. Four (4) years of experience may be substituted for the required education.

Minimum Experience Requirement: Two (2) years of cross-cultural experience required.

A relevant combination of education and experience may be considered.

WORK ENVIRONMENT

Work environment: Work is performed in a standard indoor office environment. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.

Physical demands: the physical demands of the job, including bending, sitting, lifting and driving.

Travel: Rarely travel out of Alaska. Occasional travel within Anchorage is required.

Location: 4600 Debarr Road, Anchorage, AK.