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Refinance Jobs (NOW HIRING)

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Carrollton, GA · On-site

$13.25 - $18/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Easley, SC

$13.75 - $18.50/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Taylors, SC

$14.25 - $19.50/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Mauldin, SC

$14.50 - $19.75/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Mauldin, SC

$14.50 - $19.75/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Carrollton, GA · On-site

$13.25 - $18/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Easley, SC

$13.75 - $18.50/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Carrollton, GA

$14.75 - $20/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Easley, SC · On-site

$15 - $17/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Taylors, SC

$14.25 - $19.50/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

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Refinance information

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How much do refinance jobs pay per month?

As of May 31, 2026, the average monthly pay for refinance in the United States is $3,456.75, according to ZipRecruiter salary data. Most workers in this role earn between $1,833.33 and $5,375.00 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mortgage Refinance Specialist, and why are they important?

To thrive as a Mortgage Refinance Specialist, you need a strong understanding of mortgage products, loan processing, and financial regulations, typically supported by experience in the mortgage or banking industry. Familiarity with loan origination systems (LOS), mortgage underwriting software, and relevant certifications like NMLS licensure is often required. Excellent communication, attention to detail, and problem-solving abilities help build trust with clients and efficiently manage complex transactions. These skills ensure clients receive optimal refinancing solutions while maintaining compliance and a high level of customer satisfaction.

What are some common challenges Refinance Specialists face when coordinating with lenders and clients during the refinancing process?

Refinance Specialists often encounter challenges such as managing tight deadlines, ensuring all required documentation is accurate and complete, and effectively communicating updates to both clients and lending institutions. They must balance the needs and expectations of multiple parties while staying compliant with regulatory requirements. Strong organizational skills and proactive communication are crucial for overcoming these obstacles and ensuring a smooth refinancing experience for clients.

What does a refinance specialist do?

A refinance specialist helps clients replace their existing loans, usually mortgages, with new ones that have better terms, such as lower interest rates or monthly payments. They guide borrowers through the refinancing process, evaluate financial situations, gather necessary documents, and communicate with lenders to secure new loan agreements. Their goal is to ensure clients understand their options and achieve the most beneficial outcome possible. Refinancing can help homeowners save money, access equity, or change the type of their loan.

What is the difference between Refinance vs Loan Officer?

AspectRefinanceLoan Officer
Primary RoleAssists clients in refinancing existing loans to better termsEvaluates and approves new loan applications for various purposes
CredentialsKnowledge of loan products, credit analysis, and refinancing optionsMortgage licensing, loan processing, and sales skills
Work EnvironmentFinancial institutions, mortgage companies, or banksMortgage brokerages, banks, or lending firms
Industry UsageSpecializes in refinancing existing loansHandles both new loans and refinancing, but often focuses on originating new loans

Refinance professionals focus on helping clients improve their existing loan terms through refinancing, while loan officers handle the broader process of evaluating and approving new loan applications. Both roles require knowledge of mortgage products and work within financial institutions, but their primary functions differ in scope and focus.

More about Refinance jobs
What cities are hiring for Refinance jobs? Cities with the most Refinance job openings:
What states have the most Refinance jobs? States with the most job openings for Refinance jobs include:
What job categories do people searching Refinance jobs look for? The top searched job categories for Refinance jobs are:
Refinance jobs near you

CUSTOMER SERVICE REPRESENTATIVE

Sunset Finance

Taylors, SC • On-site

$15 - $16/hr

Full-time

Posted 26 days ago

Job description

JOB SUMMARY
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
DUTIES & ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative:
  1. Solicit loans on the telephone and at the counter.
  2. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.
  3. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.
  4. Completes loan documents and closes current refinance loans.
  5. Prepares daily deposits of cash and checks.
  6. Maintains and balances correct amount and denominations of money in cash drawers daily.
  7. Maintains loan standard report daily.
  8. Telephones past due customers

QUALIFICATIONS
Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills.
REQUIRED
A high school diploma or equivalence is required.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

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