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Red Cap Jobs (NOW HIRING)

Red Cap Plumbing & Air

Dispatcher

Tampa, FL · On-site

Overview Red Cap is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our ...

Red Cap Plumbing & Air

Customer Experience Agent

Tampa, FL · On-site

$14.75 - $19.50/hr

Overview Red Cap is currently seeking a Customer Experience Agent to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience ...

Red Cap Plumbing & Air

Sales Lead Generator

Tampa, FL · On-site

$18/hr

Red Cap Plumbing, Air & Electric is a leader in providing high-quality HVAC solutions, dedicated to enhancing home comfort through exceptional service. We are currently seeking an enthusiastic Face ...

Red Cap Plumbing & Air

Sales Lead Generator

Tampa, FL · On-site

$18/hr

Overview Red Cap Plumbing, Air & Electric is a leader in providing high-quality HVAC solutions, dedicated to enhancing home comfort through exceptional service. We are currently seeking an ...

Red Cap Plumbing & Air

Sales Lead Generator

Tampa, FL · On-site

$18/hr

Overview Red Cap Plumbing, Air & Electric is a leader in providing high-quality HVAC solutions, dedicated to enhancing home comfort through exceptional service. We are currently seeking an ...

Okaya Corp.

Epidemiologist

Nashville, TN · On-site

CHANT utilizes RED Cap to build out a data collection module that is used to guide programmatic efforts and collect data for evaluation and program oversight. The Epidemiologist 1 must have extensive ...

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How much do red cap jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for red cap in the United States is $31.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $43.27 per hour, depending on experience, location, and employer.

What is a Red Cap?

A Red Cap is a railway or airport porter responsible for assisting passengers with their luggage. They typically work at train stations or airports, helping travelers load and unload baggage and navigate through terminals. Red Caps provide customer service, ensuring a smooth travel experience. Some positions may also require handling reservations or offering directions.

What are the typical daily responsibilities of a Red Cap at a transportation terminal?

Red Caps are responsible for assisting passengers with their luggage, providing directions, and ensuring a seamless travel experience within transportation terminals such as train stations or airports. They load and unload bags, operate carts or dollies, and may help with ticketing or check-in processes. Red Caps also answer traveler questions, coordinate with team members, and address any special passenger needs or accessibility requirements. The role is active and customer-facing, requiring excellent communication skills and attention to safety at all times.

What are the key skills and qualifications needed to thrive in the Red Cap position, and why are they important?

To thrive as a Red Cap, you need excellent customer service skills, physical stamina, and knowledge of baggage handling procedures, typically requiring a high school diploma or equivalent. Familiarity with radio communication systems, baggage carts, and ticketing or check-in systems is often necessary. Strong interpersonal skills, reliability, and a helpful, positive attitude are key soft skills for excelling in this role. These abilities are vital to ensuring traveler satisfaction, safe baggage handling, and efficient operation within busy transportation hubs.

What cities are hiring for Red Cap jobs?

Cities with the most Red Cap job openings:

What states have the most Red Cap jobs?

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Red Cap jobs near you
Infographic showing various Red Cap job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $64,681 per year, or $31.1 per hour.

Dispatcher

Tampa, FL • On-site

Red Cap Plumbing & Air
Construction • 11 - 50 employees
Learn more about Red Cap Plumbing & Airexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Overview

Red Cap is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our dispatchers are responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair.

Hours - Sunday to Thursday 10-7pm

About Us:

At Red Cap Plumbing, Air & Electric, we pride ourselves on being at the forefront of customer service and technical expertise in the plumbing industry. Our commitment to excellence and innovation drives us to seek dynamic professionals who are passionate about delivering top-tier service and solutions. 

What's In It For Me?

  • Market Value Compensation
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match up to 30%
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth
Responsibilities

What Will I Do?

  • Schedule and monitor daily technician schedules
  • Review, analyze, and audit work orders
  • Dispatch work orders to field technicians according to priority and location
  • Receive and record completed work orders from the field technicians
  • Contact customers to confirm next-day appointments
  • Communicate with field personnel via Outlook
  • Handle paperwork for assigned departments and technicians
  • Maintain accurate technician database
  • Coordinate parts scheduling
  • Coordinate warranty installations with other divisions
  • Answer general questions regarding rebates, system operations, warranties, etc. from customers
  • Other duties as assigned
Qualifications

Do I Have What It Takes?

  • High School Diploma or GED preferred
  • Minimum 3 years of dispatching experience, preferably in HVAC, Plumbing, or a related industry
  • Basic computer proficiency, particularly with Microsoft applications
  • Experience with Service Titan is a plus
  • Must be able to work evenings and weekends

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Employment Type: FULL_TIME

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