Description
Position Summary
The Recovery Center Driver provides safe and timely transportation for incoming and outgoing residents, as well as other authorized transportation as directed by the Clinical Director. This position serves as a frontline representative of Recovery Centers of Montana (RCM) and plays a vital role in client access to care. Transportation routes primarily serve the Flathead Valley but may extend to locations statewide, including Billings, Missoula, Wolf Point, and all RCM facility locations.
Essential Job Functions
Transport clients safely and on schedule to and from designated pickup and drop-off locations throughout Montana
Maintain a professional, respectful, and therapeutic relationship with all residents during transport
Report any resident needs, requests, or behavioral concerns to oncoming shift staff verbally and in writing via the daily log
Document disruptive behavior or policy violations occurring during shifts in the appropriate log system
Communicate relevant client information and shift concerns to fellow staff members to ensure continuity of care
Assess conflict situations involving residents and contact supervisors as needed
Adhere to all RCM policies and procedures, including those governing the therapeutic milieu and daily routines
Perform other job-related duties as directed by a supervisor
Attendance and Scheduling
Drivers are expected to maintain flexible hours that accommodate client scheduling needs. Staff meetings and training sessions may require schedule adjustments. Permanent schedule changes will be communicated in writing, including the reason for the change. Scheduling decisions are the responsibility of the employer and are based on the operational needs of the agency and the people it serves.
Requirements
Education
High School Diploma or equivalent required
Mental health or behavioral health experience a plus
Personal experience relevant to substance use disorder recovery services is valued
Licensure and Clearances
Current, valid Montana driver's license
Proof of current auto insurance
Clear criminal background check required prior to hire
Knowledge, Skills, and Abilities
Ability to assess and respond appropriately to the needs of adults in recovery
Ability to maintain professional boundaries in a residential treatment setting
Understanding of addiction, behavioral health, and the diverse backgrounds of clients served
Demonstrates healthy interpersonal skills, adaptability, a positive self-concept, and a genuine sense of humor
Empathy and effective communication skills, both verbal and written, to support trusting relationships with residents
Ability to recognize and respond to a crisis situation, including making appropriate referrals
Positive teamwork skills with staff, clients, and community resources
Basic computer skills sufficient to complete documentation requirements
Availability beyond regularly scheduled hours to support team needs as required
Working Conditions
Frequent driving, including long-distance travel throughout Montana
Contact with individuals in various stages of substance use disorder recovery
May encounter emotionally charged or conflict situations requiring calm, professional de-escalation
Work schedule may include evenings, weekends, and variable hours based on client needs
Disclaimer
This job description does not state or imply that the duties listed above are the only responsibilities of this position. The employee in this role will be required to follow any other job-related instructions and perform any additional duties requested by their supervisor. This document is subject to change at the discretion of Recovery Centers of Montana leadership.
Recovery Centers of Montana is an Equal Opportunity Employer.