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Housing Support Specialist Jobs (NOW HIRING)

Sedgwick

Remote Housing Support Specialist

The Housing Support Specialist serves as both a client advocate and operational coordinator blending empathetic customer support, strategic vendor coordination, and detailed lease management to ...

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How much do housing support specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for housing support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a housing support specialist?

Housing Support Specialists are professionals who help individuals and families secure and maintain stable housing. They typically work with clients facing homelessness, housing insecurity, or barriers to independent living. Their responsibilities include connecting clients to housing resources, providing case management, assisting with applications for housing programs, and offering ongoing support to ensure long-term housing stability. By coordinating with landlords, community organizations, and social services, they play a crucial role in helping clients overcome obstacles to finding and keeping safe, affordable housing.

What are the key skills and qualifications needed to thrive as a housing support specialist?

To thrive as a Housing Support Specialist, you need a background in social work or human services, knowledge of housing regulations, and experience with case management. Familiarity with client tracking software, local housing databases, and relevant certifications such as Certified Housing Counselor are often required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust and effectively support diverse clients. These skills and qualities are crucial for securing stable housing solutions and fostering positive outcomes for individuals facing housing challenges.

What are some common challenges housing support specialists face when helping clients secure stable housing?

Housing Support Specialists often encounter challenges such as limited affordable housing options, strict eligibility requirements, and clients who may lack necessary documentation or face barriers like poor credit or past evictions. Navigating complex social services systems and coordinating with multiple agencies can also be time-consuming. Successful specialists rely on strong problem-solving skills, persistence, and effective communication to advocate for clients and build relationships with landlords and community partners.

What is the difference between Housing Support Specialist vs Case Manager?

AspectHousing Support SpecialistCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in housing or social servicesHigh school diploma or equivalent; often requires social work or related certifications
Work EnvironmentCommunity agencies, shelters, housing programsHealthcare facilities, social service agencies, community organizations
Employer & Industry UsageNonprofits, government housing programs, social servicesHealthcare, social services, community outreach
Common Search & ComparisonHousing Support Specialist vs Case Manager

The main difference between a Housing Support Specialist and a Case Manager lies in their focus areas. Housing Support Specialists primarily assist clients in finding and maintaining housing, while Case Managers provide comprehensive support across various social services, including healthcare, employment, and housing. Both roles often require similar credentials and work in community or social service settings, but their core responsibilities differ based on their specific focus.

How do you become a housing support specialist?

To become a housing support specialist, individuals typically need a high school diploma or equivalent, along with experience in social services or related fields. Relevant skills include communication, problem-solving, and knowledge of housing resources; some positions may require certification or training in case management or mental health support.

How much does a housing support specialist make?

A housing support specialist typically earns between $40,000 and $55,000 annually, depending on experience, certifications, and the organization. Salaries may vary based on location, workload, and specific job responsibilities, with some roles offering additional benefits or overtime pay.
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Housing Support Specialist jobs near you
Infographic showing various Housing Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Housing Support Specialist

Pittsburgh, PA • On-site

ACTION-Housing, Inc.
Real Estate • 51 - 200 employees
Learn more about ACTION-Housing, Inc.external

$21.37 - $24.04/hr

Full-time

Posted 19 days ago

Job description

As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care.
JOB SUMMARY
Responsible for evaluating client applications for the Housing Stabilization Program, which aims to help individuals avoid eviction and maintain their current housing.
ESSENTIAL FUNCTIONS
  • Provide guidance and support to clients who are delinquent on rent, helping them understand available resources and next steps.
  • Collect and record applicant demographic information, landlord banking and tax details, outstanding rent amounts, and other required data in designated databases.
  • Review and assess client applications to determine qualification for rental assistance funding.
  • Maintain accurate and up‑to‑date records for clients and landlords.
  • Ensure current data and statistical information related to clients is consistently updated and organized.
  • Maintain comprehensive knowledge of all steps within the rental assistance program to provide support across all stages as needed.
  • Additional duties as assigned.
EDUCATION AND EXPERIENCE
  • Three (3) years’ experience in housing support services required OR an Associate’s Degree with one (1) year of relevant client services experience.
REQUIRED SKILLS amp; ABILITIES
  • Demonstrates strong customer service abilities, including effective communication and professional phone interaction.
  • Possesses working knowledge of landlord/tenant relationships and related housing dynamics.
  • Proven ability to build rapport, collaborate with partners, conduct outreach, and engage individuals from diverse backgrounds.
  • Counseling or social work experience is highly beneficial.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
  • General office environment.
  • Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis.
EQUAL OPPORTUNITY STATEMENT
ACTION-Housing, Inc. is an equal opportunity employer.

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