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Receptionist Jobs in Normal, IL (NOW HIRING)

RECEPTIONIST SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

Receptionist * Weekend only*

Bloomington, IL · On-site

$15 - $19.75/hr

Receptionist The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties. Essential ...

Receptionist The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties. Essential ...

Receptionist * Weekend only*

Bloomington, IL · On-site

$15 - $19.75/hr

RECEPTIONIST SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

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Receptionist information

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$24

How much do receptionist jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for receptionist in Normal, IL is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.52 per hour, depending on experience, location, and employer.

What Is the Job of a Receptionist?

Receptionists work in an administrative role in an office or other setting. They greet clients, patients, vendors, or anyone else who enters the company’s office or facility. The Receptionist is typically the first person you see representing the company, so part of their job is to make a good impression on everyone they meet. They also answer phones and other administrative tasks. Specific job duties depend upon the industry in which they are employed.

What are the key skills and qualifications needed to thrive as a Receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, attention to detail, and proficiency in basic office administration, typically supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is commonly required. Strong communication, a friendly demeanor, and the ability to multitask help a Receptionist stand out in this role. These skills are important to ensure smooth front-desk operations, create positive first impressions, and efficiently manage daily administrative tasks.

What are some common challenges a receptionist might face in a busy office environment, and how can they be managed?

Receptionists in busy office environments often juggle multiple responsibilities, such as answering high volumes of phone calls, greeting visitors, and handling administrative tasks simultaneously. Managing these challenges requires strong organizational skills, effective time management, and the ability to remain calm under pressure. Utilizing digital scheduling tools, maintaining clear communication with team members, and prioritizing tasks can help ensure smooth operations and a positive experience for both colleagues and visitors.

What does a receptionist do?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing incoming and outgoing correspondence, and performing various administrative tasks. They serve as the first point of contact for clients and guests, creating a welcoming atmosphere and providing information about the organization. Receptionists also handle appointment scheduling, maintain records, and may assist with basic office management duties to ensure smooth daily operations.

What is the difference between Receptionist vs Administrative Assistant?

AspectReceptionistAdministrative Assistant
CredentialsHigh school diploma or equivalentHigh school diploma; some roles prefer post-secondary education
Work EnvironmentFront desk, customer-facing, busy reception areaOffice setting, supporting multiple departments
Employer & Industry UsageCommon in healthcare, hospitality, corporate officesUsed across various industries for administrative support
Search & Comparison IntentOften compared for front desk roles and customer serviceCompared for broader administrative support tasks

While both roles involve office support, receptionists primarily handle front desk duties and guest interactions, whereas administrative assistants provide more comprehensive administrative support across departments. The roles often overlap but differ in scope and responsibilities.

What are the most commonly searched types of Receptionist jobs in Normal, IL? The most popular types of Receptionist jobs in Normal, IL are:
What are popular job titles related to Receptionist jobs in Normal, IL? For Receptionist jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Receptionist jobs in Normal, IL look for? The top searched job categories for Receptionist jobs in Normal, IL are:
What cities near Normal, IL are hiring for Receptionist jobs? Cities near Normal, IL with the most Receptionist job openings:
Receptionist * Weekend only*

Receptionist * Weekend only*

Arcadia Care

Bloomington, IL

$15 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Arcadia Care rating

4.7

Company rating: 4.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

RECEPTIONIST
SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
  • Greets all visitors entering the facility and will direct or escort them to their destination.
  • Assists residents, family members, employees and other visitors as needed.
  • Performs general administrative tasks such as word processing and data entry.
  • Maintains security by following procedures and controlling access (i.e., monitor logbook and surveillance footage).
  • Maintain the general filing system and file all correspondence appropriately.
  • Receive and sort daily mail/delivery/couriers.
  • Reports any issues or concerns with residents to the Administrator.
  • Other duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
  • Must possess, as a minimum, a high-school diploma or its equivalent.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Ability to multi-task, prioritize and work under pressure.
  • Professional appearance and demeanor.
  • Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.
PHYSICAL DEMANDS: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to move intermittently throughout the workday.
  • Must be able to speak and write the English language in an understandable manner.
  • Must be able to cope with the mental and emotional stress of the position.
  • Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
  • Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
  • May be necessary to assist in the evacuation of residents during emergency situations.
Benefits Offered:
  • Extremely low-cost Health, Dental, Vision, 401K, and more
  • $25,000 Company Paid Life Insurance - at no cost to you
  • Leadership Training to enhance your management skills
  • Daily Pay - get your money when you want
  • Paid Vacations - rolls over each year
  • Paid Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Daily, Weekly, Monthly Employee Appreciation Events
  • Birthday, Anniversary Celebrations
  • Full-time, Part-time, PRN available
  • Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more
  • Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you
  • Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments
  • Paid Break Time for Nursing Mothers
  • Time Off to Vote

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