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Medical Receptionist Jobs in Normal, IL (NOW HIRING)

Hopedale MC

Medical Receptionist

Hopedale, IL · On-site

$16 - $17/hr

Physicians' Office Receptionist, Full-time Join the Hopedale Medical Complex Team! Hopedale Medical Complex is seeking a friendly, organized, and customer-focused Physicians' Office Receptionist to ...

Arc at Normal

Receptionist

Normal, IL · On-site

$15 - $17/hr

RECEPTIONIST SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

Arc at Normal

Receptionist

Normal, IL

$15 - $17/hr

RECEPTIONIST Available Shifts * Mon-Fri 5pm-9pm * Sat & Sun 11am-7pm SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the ...

Intellectt INC

Receptionist/ Admin Assistant

East Peoria, IL · On-site

$16.25 - $20.25/hr

Receptionist/ Admin Assistant Location: East Peoria, IL Working Hours : 6:00 AM to 2.30 PM CST Need US Citizens/Green Card holders. Interview Process: On-site interviews Position Summary: We are ...

Intellectt INC

Receptionist/ Admin Assistant

East Peoria, IL · On-site

$16.25 - $20.25/hr

Receptionist/ Admin Assistant Location: East Peoria, IL Duration: Long Term Working Hours: 6:00 AM to 2.30 PM CST Interview Process: On-site interviews Position Summary: We are seeking a detail ...

Marathon Health

PRN MA

Bloomington, IL

$21 - $25/hr

Because of our unique model, our Medical Assistants oversee the full spectrum of the patient experience- acting both as a Medical Receptionist as well as assuming clinical responsibilities of a ...

Marathon Health

PRN MA

East Peoria, IL

$21 - $25/hr

Because of our unique model, our Medical Assistants oversee the full spectrum of the patient experience- acting both as a Medical Receptionist as well as assuming clinical responsibilities of a ...

Arcadia Care

Receptionist

Lincoln, IL · On-site

$25/hr

) Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

Arcadia Care

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage * 401(k) plan with a company match for your future financial security * Free urgent care visits for you ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage * 401(k) plan with a company match for your future financial security * Free urgent care visits for you ...

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in Normal, IL

Medical Receptionist information

See Normal, IL salary details

$11

$17

$22

How much do medical receptionist jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for medical receptionist in Normal, IL is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.80 per hour, depending on experience, location, and employer.

What Are a Medical Receptionist Job Duties?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What's the easiest office job to get?

A medical receptionist is often considered an accessible office job because it typically requires basic administrative skills, good communication, and a high school diploma or equivalent. Prior experience or certification in medical office procedures can be helpful but is not always mandatory, and the work environment is usually structured and predictable.

What are the key skills and qualifications needed to thrive as a Medical Receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in customer service or healthcare settings, and certification in medical office administration can be beneficial.

What are medical receptionists?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What is the highest pay as a medical receptionist?

The highest salaries for medical receptionists can reach around $45,000 to $50,000 annually, often in specialized or high-demand healthcare settings. Factors such as experience, certifications, location, and the complexity of the medical practice influence earning potential.

What are some common challenges faced by medical receptionists, and how can they be managed effectively?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

How much do receptionists make?

Medical receptionists in North Carolina typically earn an average hourly wage of around $14 to $16, with annual salaries ranging from approximately $29,000 to $33,000. Salaries can vary based on experience, certification, and the healthcare setting.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

More about Medical Receptionist jobs
What job categories do people searching Medical Receptionist jobs in Normal, IL look for? The top searched job categories for Medical Receptionist jobs in Normal, IL are:
What cities near Normal, IL are hiring for Medical Receptionist jobs? Cities near Normal, IL with the most Medical Receptionist job openings:
Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Normal, IL as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,010 per year, or $17.3 per hour.
Medical Receptionist

Medical Receptionist

Hopedale Medical Complex

Hopedale, IL

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Physicians' Office Receptionist, Full-timeJoin the Hopedale Medical Complex Team!

Hopedale Medical Complex is seeking a friendly, organized, and customer-focused Physicians' Office Receptionist to join our Tremont Office. As the first point of contact for our patients, you'll play an essential role in creating a welcoming experience while coordinating appointments, assisting providers, and supporting daily office operations across our Medical Arts office and satellite clinics.

If you enjoy helping others, thrive in a fast-paced environment, and have exceptional organizational skills, we'd love to meet you!

HMC Offers
  • Excellent benefits including health, dental, vision, life, and disability insurance
  • HMC Wellness Center membership
  • 401(k) plan with employer match
Position Summary

The Physicians' Office Receptionist provides exceptional customer service while coordinating patient scheduling, registration, and front office operations for the Tremont office and occasionally assists at the Hopedale Medical Complex and satellite clinics. This position serves as the first point of contact for patients and visitors and plays a vital role in ensuring efficient clinic operations through accurate scheduling, communication, and administrative support.

Flexibility to assist at satellite clinics and occasional Saturday hours is required.

Essential Responsibilities
  • Welcome patients and provide outstanding customer service from check-in through check-out.
  • Answer incoming telephone calls and assist patients with scheduling, messages, and general inquiries.
  • Schedule appointments accurately according to provider availability and appointment type.
  • Update patient demographic and insurance information.
  • Collect copays and other payments at the time of service.
  • Prepare daily schedules and patient documentation.
  • Process laboratory and outpatient service requisitions.
  • Review encounter forms for accuracy and appropriate coding prior to billing.
  • Coordinate follow-up appointments and referral scheduling.
  • Assist with medical records, filing, scanning, and document management.
  • Order and maintain office supplies.
  • Complete daily reconciliation and end-of-day procedures.
  • Support physicians, nursing staff, and satellite clinic operations as needed.
  • Maintain patient confidentiality and comply with HIPAA regulations.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or equivalent required.
  • Previous medical office or healthcare customer service experience preferred.
  • Excellent customer service and interpersonal communication skills.
  • Proficiency with Microsoft Office and basic computer applications.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Ability to remain calm and professional under pressure.
  • Knowledge of medical terminology and ICD coding preferred.
  • Willingness to travel between Tremont and satellite clinics located in Atlanta, Delavan, Mackinaw, Manito, and Hopedale
  • Availability to work occasional Saturdays.
Why Join Hopedale Medical Complex?

At Hopedale Medical Complex, you'll become part of a team that is committed to providing exceptional care close to home. We offer a supportive work environment, opportunities for professional development, outstanding benefits, and the chance to make a meaningful impact on the lives of our patients and community every day.

Background Check amp; Drug Screening

Employment with Hopedale Medical Complex is contingent upon successfully passing a federal and state background check and a pre-employment drug and alcohol screening. Testing includes both illegal and legally obtained substances, including cannabis (THC).

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