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Medical Receptionist Jobs in Normal, IL (NOW HIRING)

Milan Laser Hair Removal

Sales Receptionist

Normal, IL · On-site

$17/hr

... medical professionals. Additionally, we guarantee our clients results for life with our exclusive ... As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build ...

Milan Laser Hair Removal

Sales Receptionist

Normal, IL · On-site

$17/hr

... medical professionals. Additionally, we guarantee our clients results for life with our exclusive ... As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build ...

Meyer Capel P.C.

Morning Receptionist

Bloomington, IL · On-site

$15 - $16/hr

Part-Time Morning Receptionist Meyer Capel, A Professional Corporation is seeking a part-time morning receptionist at our Bloomington office. The ideal candidate will have law office or comparable ...

Spee-Dee Delivery Service

Receptionist

Normal, IL · On-site

$18 - $20/hr

Job SummaryThe Hub Receptionist will answer incoming calls, greet guests and applicants, and portray a professional image of the company to the general public.Hours and WagesMonday-Friday, 10:00AM- 3 ...

Spee-Dee Delivery Service

Receptionist

Normal, IL

$18 - $20/hr

Job SummaryThe Hub Receptionist will answer incoming calls, greet guests and applicants, and portray a professional image of the company to the general public.Hours and WagesMonday-Friday, 10:00AM- 3 ...

H&R Block

Receptionist - Franchise Location

Lincoln, IL · On-site

$16 - $19/hr

Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

H&R Block

Receptionist - Franchise Location

Lincoln, IL · On-site

$16 - $19/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in Normal, IL

Medical Receptionist information

See Normal, IL salary details

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$17

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How much do medical receptionist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for medical receptionist in Normal, IL is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.80 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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For Medical Receptionist jobs in Normal, IL, the most frequently searched job titles are:

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The top searched job categories for Medical Receptionist jobs in Normal, IL are:

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Cities near Normal, IL with the most Medical Receptionist job openings:

Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Normal, IL as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,010 per year, or $17.3 per hour.

Receptionist - Bloomington Pain Clinic FT

Gibson Area Hospital

Bloomington, IL • On-site

$20 - $25/hr

Other

Posted 11 days ago

Job description

Receptionist - Bloomington Pain Clinic FT

Bloomington, IL 61701

Overview

Salary Range $20.00 - $25.00 Hourly Position Type Full Time

Description

JOB TITLE: MEDICAL RECEPTIONIST DEPARTMENT: PAIN CLINIC

HOURS & SHIFT REQUIREMENTS: Full Time, 40 hours per week. Monday – Thursday 7:30am-5:00pm, Friday 7:30am-12:00pm.

GENERAL SUMMARY Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practice computer system including the total medical billing functions. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To provide personalized, professional healthcare services to the residents of the Communities we serve. PRINCIPLE DUTIES AND RESPONSIBILITIES 1. Greet new and existing patients upon arrival 2. Answering a multi-phone system 3. Screen and transfer calls to appropriate staff or voicemail 4. Collecting copayments as well as patient balance and entering into patient accounts 5. Balancing end of day payment ledger 6. Scheduling and Rescheduling patient appointments 7. Copy/File/Fax 8. Collect and verify patient demographics and insurance information while following HIPAA 9. Enter secondary insurance payments

PHYSICAL REQUIREMENTS 1. Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifts files or paper weighing up to 30 pounds. 2. Physical strength to perform the following lifting tasks: • Floor to waist - 20 pounds • 14" to waist - 30 pounds • Waist to shoulder - 20 pounds • Shoulder to overhead - 10 pounds • Carry 30 pounds for 30 feet • Push 10 pounds/force for 30 feet • Pull 10 pounds/force for 30 feet

3. Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, operate a calculator, telephone, copier, dictation recorder, and such other office equipment as necessary. 4. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. 5. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful. REPORTING RELATIONSHIP Reports to the Office Manager.

Qualifications

EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED 1. High School graduation or GED. 2. One year secretarial and medical billing experience. 3. Typing ability of 40 wpm. Work processing experience. 4. Must be familiar with CPT and ICD- 9CM codes, either through education or experience as demonstrated by past performance. 5. Knowledge of medical terminology and the insurance industry. 6. Knowledge of grammar, spelling, and punctuation to type correspondence. 7. Skill in operating a computer and photocopy machine. 8. Ability to read, understand, and follow oral and written instruction. 9. Ability to sort and file materials correctly by alphabetic or numeric systems. 10. Ability to speak clearly and concisely. 11. Ability to establish and maintain effective working relationships with patients, employees, and the public. 12. Knowledge of medical billing/collection practices. 13. Knowledge of Medicare. 14. Knowledge of governmental legal and regulatory provisos related to collection activities. 15. Skill with computer applications and use of calculator. 16. Ability to deal courteously with patients, co-workers, and others. 17. Ability to communicate clearly.

INFECTION EXPOSURE RISK LEVEL Category III– Minimum risk - this job does not involve exposure to blood, body fluids, or tissue. You do not perform or help in emergency medical care or first aid as part of your job.

WORKING CONDITIONS 1. Work is performed in an office environment. 2. Involves frequent contact with staff, patients, and the public. 3. Work may be stressful at times. 4. Contact may involve dealing with angry or upset people.

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