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Receptionist Jobs in Madison, WI (NOW HIRING)

H&R Block

Receptionist - Franchise Location

Stoughton, WI · On-site

$15.25 - $20/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

RUSS DARROW GROUP

PT Evening Receptionist/Cashier

Madison, WI · On-site

$15 - $18.25/hr

Russ Darrow Madison Mazda is actively seeking a friendly, dependable Receptionist/Cashier to be the welcoming first point of contact for our dealership. This is a great opportunity for someone who ...

Mcapplegarden

Receptionist

Madison, WI · On-site

$15.75 - $20.75/hr

-Greet walk in customers -Provide information to the customers -Offer a beverage -Help the customers with the luggage

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Receptionist information

See Madison, WI salary details

$9

$17

$24

How much do receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for receptionist in Madison, WI is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.10 per hour, depending on experience, location, and employer.

What does a receptionist do?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing incoming and outgoing correspondence, and performing various administrative tasks. They serve as the first point of contact for clients and guests, creating a welcoming atmosphere and providing information about the organization. Receptionists also handle appointment scheduling, maintain records, and may assist with basic office management duties to ensure smooth daily operations.

What are the key skills and qualifications needed to thrive as a receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, attention to detail, and proficiency in basic office administration, typically supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is commonly required. Strong communication, a friendly demeanor, and the ability to multitask help a Receptionist stand out in this role. These skills are important to ensure smooth front-desk operations, create positive first impressions, and efficiently manage daily administrative tasks.

What are some common challenges a receptionist might face in a busy office environment, and how can they be managed?

Receptionists in busy office environments often juggle multiple responsibilities, such as answering high volumes of phone calls, greeting visitors, and handling administrative tasks simultaneously. Managing these challenges requires strong organizational skills, effective time management, and the ability to remain calm under pressure. Utilizing digital scheduling tools, maintaining clear communication with team members, and prioritizing tasks can help ensure smooth operations and a positive experience for both colleagues and visitors.

What is the difference between Receptionist vs Administrative Assistant?

AspectReceptionistAdministrative Assistant
CredentialsHigh school diploma or equivalentHigh school diploma; some roles prefer post-secondary education
Work EnvironmentFront desk, customer-facing, busy reception areaOffice setting, supporting multiple departments
Employer & Industry UsageCommon in healthcare, hospitality, corporate officesUsed across various industries for administrative support
Search & Comparison IntentOften compared for front desk roles and customer serviceCompared for broader administrative support tasks

While both roles involve office support, receptionists primarily handle front desk duties and guest interactions, whereas administrative assistants provide more comprehensive administrative support across departments. The roles often overlap but differ in scope and responsibilities.

Are receptionists still needed?

Receptionists are still in demand as they play a key role in managing front desk operations, customer service, and administrative support in various organizations. Many workplaces value their communication skills and ability to handle multiple tasks, often using phone systems and scheduling software. The role may evolve with technology, but the need for human interaction remains important in many settings.

What qualifications do you need to be a receptionist?

To be a receptionist, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software like Microsoft Office are important, and previous customer service experience can be beneficial.
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Receptionist jobs near you
Infographic showing various Receptionist job openings in Madison, WI as of August 2026, with employment types broken down into 50% Full Time, 46% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,345 per year, or $18 per hour.

Auto Body Repair Shop Receptionist

2 DRAGON AUTO RECONDITIONING LLC

Portage, WI • On-site

$14 - $18/hr

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Two Dragon Auto Reconditioning is a family-owned and operated automotive service center and body shop located in the heart of Portage, WI. Known for our commitment to precision, transparent pricing, and 5-star customer service, we specialize in restoring vehicles to their peak condition.

We are currently seeking a friendly, organized, and reliable Receptionist to be the welcoming face of our business and help keep our front office running smoothly.

Position Details

  • Job Title: Receptionist / Customer Service Representative
  • Location: 120 E. Albert Street, Portage, WI 53901
  • Employment Type: Full-time (Part-time options may be considered)
  • Pay Rate: $14.00 – $18.00 per hour (depending on experience)
  • Schedule: Monday to Friday, Day Shift (No weekends)

Job Responsibilities

  • Customer Service: Welcome customers warmly as they arrive at the shop, answer incoming phone calls, and respond to general inquiries, order parts and supplies when need. Maintain vender relations.
  • Scheduling: Book appointments for vehicle assessments, free estimates, and reconditioning services.
  • Administrative Support: Assist with creating and organizing customer files, processing invoices, and maintaining records.
  • Shop Coordination: Act as a liaison between customers and the service technicians to communicate vehicle drop-off, progress, and pick-up updates. And write estimates.
  • Reception Upkeep: Ensure the waiting area, coffee station, and reception desk remain clean, organized, and inviting for guests.

Qualifications

  • High school diploma or equivalent.
  • Previous experience in a customer service, administrative, or automotive reception role is a plus.
  • Basic computer and typing skills, with the ability to learn scheduling and invoicing software.
  • Excellent verbal communication and organizational skills.
  • A positive, helpful, and professional attitude when interacting with the public.

Company Description

Two Dragon Auto and Reconditioning is a premier fully encompassing automotive service center located in the heart of Portage, WI. Known for a commitment to precision and a reputation backed by consistent 5-star excellence, the shop specializes in restoring vehicles to their peak aesthetic and structural condition. Whether it’s a minor cosmetic touch-up or comprehensive collision repair, the team combines expert craftsmanship with a customer-first approach, offering transparent pricing and free estimates to ensure every client drives away with confidence.