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Receptionist Manager Jobs in Alberta (NOW HIRING)

UpSourced HR

$18/hr

We are seeking a part\-time Receptionist to join our team and support the daily operations of the ... Accurately manage appointments, cancellations, rescheduling, and waitlists within the clinic ...

UpSourced HR

... Manager, the Receptionist will be responsible for the booking of all appointments; processing all incoming telephone calls; channeling all incoming clients and visitors to the respective Children ...

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Receptionist Manager information

What is a receptionist manager?

Receptionist Managers are professionals responsible for overseeing a team of receptionists and ensuring the smooth operation of a company's front desk or reception area. They handle administrative tasks, manage schedules, train staff, and serve as the first point of contact for visitors and clients. Additionally, Receptionist Managers address customer inquiries, resolve issues, and maintain a welcoming environment. Their role is crucial for creating a positive first impression of the organization and supporting daily office functions.

How does a receptionist manager balance overseeing front desk operations with leading and developing a team?

A Receptionist Manager is responsible for both the smooth functioning of daily front desk activities and the ongoing mentoring and supervision of reception staff. This often involves scheduling shifts, handling escalated guest concerns, training new hires, and implementing service standards. Balancing these duties requires strong organizational skills, clear communication, and the ability to delegate tasks effectively. By fostering a supportive team environment and regularly checking in with staff, Receptionist Managers help ensure high-quality service and professional growth within their teams.

What are the key skills and qualifications needed to thrive as a receptionist manager, and why are they important?

To thrive as a Receptionist Manager, you need strong organizational skills, experience in office administration, and often a background in business or hospitality management. Familiarity with scheduling software, phone systems, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure help set top candidates apart. These skills are crucial for efficiently managing front-desk operations, ensuring excellent customer service, and leading a reception team effectively.

What is the difference between Receptionist Manager vs Receptionist?

AspectReceptionist ManagerReceptionist
CredentialsHigh school diploma; experience in office managementHigh school diploma or equivalent
Work EnvironmentSupervises front desk staff, manages schedulesHandles front desk duties, greets visitors
Employer & Industry UsageUsed in organizations with multiple receptionistsCommon in various industries for front desk roles
Search & Comparison IntentLooking for supervisory roles in receptionSeeking entry-level front desk positions

The main difference between a Receptionist Manager and a Receptionist lies in their responsibilities. The Receptionist Manager oversees the front desk team, manages schedules, and handles administrative tasks, requiring some management experience. The Receptionist primarily greets visitors, answers calls, and performs clerical duties. Both roles are essential in customer service and administrative support, but the Manager position involves leadership and coordination, while the Receptionist role focuses on direct front desk interactions.

What are the most commonly searched types of Receptionist jobs in Alberta?

The most popular types of Receptionist jobs in Alberta are:

What cities in Alberta are hiring for Receptionist Manager jobs?

Cities in Alberta with the most Receptionist Manager job openings:

Receptionist Manager jobs near you
Infographic showing various Receptionist Manager job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Medical Office Assistant - Receptionist

Gimbel Eye Centre

Calgary, AB

Full-time

Posted 28 days ago

Job description

See if you are our next:

MEDICAL OFFICE ASSISTANT - RECEPTIONIST | Calgary, AB

Working at Gimbel Eye Centre (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where ourGreat Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

  • You hold a permanentfull-timeposition (32hrs - 40 hrs p/week).
  • You benefit from afree LASIK surgery,3 weeks of vacation,3 sick days,1 floater&1 wellness day.
  • You benefit fromgroup insurance,telemedicine&RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada's Best Managed Companies.
Your tasks at a glance
  • You welcome patients and visitors with professionalism, deliver exceptional customer service, and create a positive first impression of the clinic.
  • You register patients using our medical software, verify demographic and appointment information, and maintain accurate electronic medical records.
  • You schedule, confirm, and manage patient appointments while responding to general inquiries and directing patients to the appropriate team members.
  • You monitor patient flow, communicate wait times, and support an efficient and seamless clinic experience.
  • You process patient payments, prepare invoices, and complete daily cash balancing and end-of-day closing procedures.
  • You notify Patient Counsellors of cancelled or missed appointments to support timely patient follow-up and continuity of care.
  • You maintain a clean, organized reception area and provide administrative support to ensure the smooth day-to-day operation of the clinic.
  • You support the organization's Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization's overall efforts to identify, report, and mitigate risks.
A clear view of your assets
  • You have excellent communication skills in English (verbal & written).
  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
  • Your experience in the health care field is considered an asset (ex: medical assistant, receptionist, medical secretary or scribe, administrative assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.).
  • You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
  • You stand out for your organizational, collaborative, autonomous,multitasking, and time management skills.
  • You are flexible and willing to travel to all three Calgary clinics (TLC Calgary SW, LASIK MD Calgary & Gimbel Eye Centre).
  • Schedule: You have flexibility to work Monday to Friday, between the hours of 7:30 AM - 5:00 PM.

From our point of view

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.

Employment Type: Permanent Full-Time

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