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Reception Jobs in Rio Rancho, NM (NOW HIRING)

Hotel Chaco

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant duties. * Maintain a well-groomed, professional appearance including clean uniform and name tag.

Heritage Hotels & Resorts

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant duties. * Maintain a well-groomed, professional appearance including clean uniform and name tag.

Heritage Hotels & Resorts

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant duties. * Maintain a well-groomed, professional appearance including clean uniform and name tag.

CommonSpirit Health

Receptionist

Albuquerque, NM · On-site

$15.25 - $20/hr

To be successful in your role, you will consistently provide professional, reliable, and compassionate reception services, ensuring a calm and supportive environment crucial for our many constituents.

CommonSpirit Health

Receptionist

Albuquerque, NM

$15.25 - $20/hr

To be successful in your role, you will consistently provide professional, reliable, and compassionate reception services, ensuring a calm and supportive environment crucial for our many constituents.

CHI St. Joseph's Children

Receptionist

Albuquerque, NM

$18.51 - $26.15/hr

To be successful in your role, you will consistently provide professional, reliable, and compassionate reception services, ensuring a calm and supportive environment crucial for our many constituents.

CHI St. Joseph's Children

Receptionist

Albuquerque, NM · On-site

$18.51 - $26.15/hr

To be successful in your role, you will consistently provide professional, reliable, and compassionate reception services, ensuring a calm and supportive environment crucial for our many constituents.

CHI St. Joseph's Children

Receptionist

Albuquerque, NM

$15.25 - $20/hr

To be successful in your role, you will consistently provide professional, reliable, and compassionate reception services, ensuring a calm and supportive environment crucial for our many constituents.

CommonSpirit Health

Receptionist

Albuquerque, NM · On-site

$18.51 - $26.15/hr

Ensure the reception area is always clean, organized, and welcoming. Required * High School Graduate general studies or 1-3 years At least 1 year of combined experience in reception, or customer ...

baymark

Front Desk Receptionist - Medical

Albuquerque, NM · On-site

$14.50 - $18.75/hr

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) * Provide basic and accurate information in-person and via phone/email

baymark

Front Desk Receptionist - Medical

Albuquerque, NM

$14.50 - $18.75/hr

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) * Provide basic and accurate information in-person and via phone/email

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How much do reception jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for reception in Rio Rancho, NM is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What are receptionists?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

What are popular job titles related to Reception jobs in Rio Rancho, NM? For Reception jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Reception jobs in Rio Rancho, NM look for? The top searched job categories for Reception jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Reception jobs? Cities near Rio Rancho, NM with the most Reception job openings:
Reception jobs near you
Infographic showing various Reception job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $35,066 per year, or $16.9 per hour.

Spa Reception

Hotel Chaco

Albuquerque, NM • On-site

$13 - $15/hr

Other

Retirement

Posted 11 days ago

Job description

Description

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you enjoy creating welcoming environments and supporting seamless guest experiences, we invite you to grow with us.


Why This Role Matters

We are seeking a Spa Receptionist who understands that the guest experience begins the moment someone walks through the door. This role matters because it sets the tone for the entire spa journey, creating a sense of ease, trust, and anticipation. Through thoughtful communication, attention to detail, and genuine hospitality, the Spa Receptionist ensures every guest feels cared for and confident in their experience while supporting the overall flow and success of spa operations.


What You'll Do

  • Maintain a positive and professional approach with employees, coworkers and guests.
  • Communicate regularly with spa staff regarding appointments and required timeframes to ensure smooth workflow throughout the day.
  • Greet clients warmly as they enter the spa and provide tours and information related to spa features and services.
  • Answer the telephone professionally by identifying yourself, your department and offering assistance.
  • Book appointments by phone or in person and accurately record transactions in the reservation system.
  • Promote spa services and effectively recommend retail products to enhance the guest experience.
  • Maintain proper opening and closing procedures and handle transactions responsibly and accurately.
  • Follow daily checklists and operational procedures as outlined for spa reception and attendant duties.
  • Maintain a well-groomed, professional appearance including clean uniform and name tag.
  • Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
  • Maintain spa rooms, public areas and front-of-house spaces in a clean, comfortable and guest-ready condition, including refreshing water, ice and trash removal.
  • Support inventory control for supplies, equipment and merchandise and communicate reordering needs as necessary.
  • Keep men's and women's spa areas clean, orderly and properly stocked throughout the shift.
  • Assist in training newer staff on front desk procedures to ensure efficient performance and consistency in service standards.
  • Carry out deep cleaning tasks and special projects as assigned.
  • Other duties as assigned are consistent with the functions of this position as needed at any of the properties.

Why You'll Love Working With Us

  • Competitive pay and comprehensive benefits, including a 25% 401(k) match!
  • Generous employee discounts across Heritage hotels, restaurants, spa and retail!
  • Complimentary meals during scheduled shifts!
  • Free employee parking!
  • Supportive team culture with opportunities for growth and advancement!
  • A workplace rooted in New Mexico pride and community values!

Requirements

  • Exceptional interpersonal and communication skills with the ability to create a warm, welcoming, and professional first impression for all guests.
  • Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, guest-facing environment.
  • High attention to detail to ensure accuracy in scheduling, billing, and guest preferences.
  • Ability to remain calm, composed, and solution-oriented when handling guest requests or concerns.
  • Proficiency with scheduling systems, point-of-sale systems, and general computer applications such as Microsoft Office or Google Suite.
  • Strong teamwork and collaboration skills with the ability to communicate effectively with therapists, spa leadership, and other hotel departments.
  • Basic understanding of spa services, treatments, and retail products with the ability to confidently guide guest selections.
  • Professional presentation and demeanor aligned with a luxury hospitality environment.
  • High school diploma or equivalent experience or training required.
  • Minimum of one year of guest-facing experience in hospitality, spa, wellness, or a related service environment preferred.
  • Experience with spa booking software or property management systems preferred.
  • Luxury hotel or resort experience preferred but not required.
  • Previous experience handling cash, payments, and guest transactions preferred.
  • Flexible availability including evenings, weekends, and holidays based on business needs.

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