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Reception Jobs in Madison, WI (NOW HIRING)

Serendipity Labs

Operations Coordinator

Madison, WI

$20 - $24/hr

Member Experience * Assist with the staffing of reception during lab business hours as needed * Be visible and always delighted to assist * Responsible for resolving member issues and escalating them ...

Serendipity Labs

Operations Coordinator

Madison, WI · On-site

$20 - $24/hr

Member Experience * Assist with the staffing of reception during lab business hours as needed * Be visible and always delighted to assist * Responsible for resolving member issues and escalating them ...

Serendipity Labs

Operations Coordinator

Madison, WI · On-site

$20 - $24/hr

Member Experience * Assist with the staffing of reception during lab business hours as needed * Be visible and always delighted to assist * Responsible for resolving member issues and escalating them ...

One Prime Steakhouse

Host / Hostess

Madison, WI

This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.

Mainstreet Ventures

Host / Hostess

Madison, WI · On-site

This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.

Edgerton Care Center

Receptionist

Edgerton, WI

$16 - $18.76/hr

Maintain a clean, organized, and professional reception and work area at all times. * Answer and route all incoming telephone calls promptly and courteously; take accurate messages and direct calls ...

Nakoma Golf Club Inc

Server Assistant

Madison, WI · On-site

$14/hr

While previous experience is not a hard requirement to be considered for the role, the ideal candidate will have experience in hosting, food running, event set up, phone reception, and reservation ...

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Reception information

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How much do reception jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for reception in Madison, WI is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.10 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What are the most commonly searched types of Reception jobs in Madison, WI?

The most popular types of Reception jobs in Madison, WI are:

What are popular job titles related to Reception jobs in Madison, WI?

For Reception jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Reception jobs in Madison, WI look for?

The top searched job categories for Reception jobs in Madison, WI are:

What cities near Madison, WI are hiring for Reception jobs?

Cities near Madison, WI with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,936 per year, or $17.8 per hour.

Administrative Assistant - Front Desk

SHINE Technologies LLC

Janesville, WI • On-site

$19.23 - $21.63/hr

Full-time

Posted 26 days ago

Job description

Job Type
Full-time
Description
SHINE Technologies is seeking an Administrative Assistant - Front Desk Receptionist to manage SHINE's Janesville headquarters front desk and reception area. The role greets and directs all visitors, vendors, clients and job candidates, ensures completion of visitor sign-in and security procedures, and provides administrative and clerical support to the team in compliance with applicable safety, quality and regulatory standards.
The base salary range for this position is $19.23 - $21.63 per hour plus a comprehensive compensation package. Our salary ranges are determined by role, level, and location.
Duties and Responsibilities of the Administrative Assistant - Front Desk Receptionist:
  • Manage the HQ reception desk. Greet visitors, vendors, clients and job candidates professionally and with positivity. Accurately maintain the visitor log and route incoming calls and visitors while following controlled access procedures.
  • Answer, screen, and route incoming phone calls; take and relay accurate messages with call-back numbers.
  • Maintain a neat, organized reception area, including magazines, refreshments, and general office atmosphere; offer coffee or refreshments to visitors.
  • Provide administrative and clerical support to colleagues, including copying, scanning, filing, and data entry as requested.
  • Maintain accurate filing systems, records, and databases, both physical and electronic.
  • Manage collection of mail and outgoing shipping needs.
  • Provide meeting scheduling support for office staff and leadership.
  • Prepare and process expense reports and assist with basic invoicing or purchase orders as needed.
  • Manage announcement bulletins and employee celebrations.
  • Manage the condition of conference rooms adjoining the reception area.
  • Monitor, maintain, and order office and kitchen supplies; coordinate with vendors as needed.
  • Prep desks, welcome bags, and nametags for new employees.
  • Escort vendors as needed.
  • Assist corporate support with meetings, company events, and catering needs, keeping dietary restrictions in mind.
  • Support on-site logistics for company meetings and events.
  • Support special administrative projects and initiatives as needed.
  • Other duties as assigned.

Requirements
  • High School Diploma or equivalent experience.
  • 2+ years of front desk, administrative, or customer service experience preferred.
  • Strong computer skills, effective communication skills, friendly and outgoing personality, organizational skills, and ability to respond to requests in an efficient and timely manner.
  • Proficient in the Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Ability to work independently with limited supervision.
  • Ability to prioritize and adapt in a fast-paced, high-visibility environment.

Working Conditions and Physical Effort:
  • Ability to use a computer, telephone and standard office equipment.
  • Ability to comply with safety and security requirements, including access-controlled areas.
  • Exposure to standard office noise and lighting conditions.
  • Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
  • Moderate physical activity. Requires handling of average weight objects up to 40 pounds or standing and/or walking for 2-3 hours per day.

Employees must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of this job, absent undue hardship.
Eligibility for employment is conditioned on the applicant's ability to qualify for access to information subject to U.S. Export Controls. Additionally, applicant's eligibility may be conditioned based upon meeting the Nuclear Regulatory Commission requirements for access to Safeguards Information, which typically requires a pre-employment drug screen, fingerprinting and criminal background check.
SHINE values diversity in all its forms as a critical component of innovation, which is fundamental to our success. Every member of the SHINE community benefits from the talents and experiences of our peers, from the mutual respect we exercise, and from the responsibility we take for our actions.
SHINE Technologies, LLC maintains affirmative action plans for individuals with disabilities and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Employee Rights Under the NLRA
Equal Opportunity Employment
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