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Reception Jobs in Watertown, WI (NOW HIRING)

Middec Inc

Order Desk / Reception

Madison, WI · On-site

$20 - $24/hr

You are the first impression to our customers at the front desk, acknowledging them as they enter. Direct phone communication using a 4-line system. Responsible for accurate orders, communicate ...

Middec Inc

Order Desk / Reception

Madison, WI · On-site

$20 - $24/hr

You are the first impression to our customers at the front desk, acknowledging them as they enter. Direct phone communication using a 4-line system. Responsible for accurate orders, communicate ...

Eden Senior Care

Administrative Assistant

Waukesha, WI · On-site

$20/hr

Reception Responsibilities: * Greet residents, families, visitors, and vendors warmly and professionally, and direct them appropriately. * Answer, screen, and route incoming phone calls, and take ...

G-MedTech

Lead Electrical Engineer - RF

Waukesha, WI · On-site

$110 - $170/hr

This candidate will be responsible for RF designs that support critical MRI scanner functionality for signal transmission and reception, enabling high-fidelity system performance and image quality ...

Serendipity Labs

Operations Coordinator

Madison, WI

$20 - $24/hr

Member Experience * Assist with the staffing of reception during lab business hours as needed * Be visible and always delighted to assist * Responsible for resolving member issues and escalating them ...

Serendipity Labs

Operations Coordinator

Madison, WI · On-site

$20 - $24/hr

Member Experience * Assist with the staffing of reception during lab business hours as needed * Be visible and always delighted to assist * Responsible for resolving member issues and escalating them ...

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All JobsReception JobsReception Jobs in Watertown, WI

Reception information

See Watertown, WI salary details

$9

$16

$23

How much do reception jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for reception in Watertown, WI is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.04 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What job categories do people searching Reception jobs in Watertown, WI look for?

The top searched job categories for Reception jobs in Watertown, WI are:

What cities near Watertown, WI are hiring for Reception jobs?

Cities near Watertown, WI with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Watertown, WI as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,331 per year, or $17 per hour.

Reception Team Staff - Call Center

Group Helth Cooperative

Madison, WI • On-site

Full-time

Medical, Dental, Life

Posted 27 days ago

Job description

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER
This is a full-time dual-role position supporting both the Behavioral Health Reception Desk and the Call Center. Behavioral Health Reception shifts will be performed on-site at the Olin clinic. Call Center shifts offer a hybrid work arrangement and may be eligible to be worked remotely following successful completion of a 90-day introductory period. During the initial 90 days, all shifts, including Call Center responsibilities, will be performed on-site at the Olin clinic.
The Reception Team Staff - Call Center position is responsible for providing a wide range of administrative support activities within the Call Center including answering telephone calls from members, co-workers, and other GHC-SCW staff, answering team and practitioner staff calls and relaying messages appropriately and in a timely manner, scheduling follow-up and routine appointments, informing members of relevant co-payments and fees that will be due at the time of service, and answering general questions. The incumbent works under the general supervision and review of the Call Center Supervisor.
GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. In dedication to the health and well-being of our employees, we offer a comprehensive benefits package that includes health and dental insurance, along with paid parental leave, short-term disability, long-term disability, and life insurance. Additional benefits include a flexible spending account, employee assistance programs, tuition reimbursement, pet insurance, eyewear discounts, and more. Check us out by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW.
Job Specific Minimum Qualifications
  1. High school graduate or equivalent required.
  2. Minimum six (6) months work experience in a setting that requires customer service skills required. Work experience in a Medical Reception setting preferred. Work experience in a Medical Reception Call Center preferred. Relevant training may be substituted for work experience.
  3. Previous experience using the telephone in a service capacity preferred.
  4. Experience with medical terminology preferred.
  5. Ability to pass skill checks in primary reception area and Telephone Communications within a reasonable time period. (Approximately 3 months).
  6. Excellent organizational skills.
  7. Excellent verbal and written communication skills.
  8. Excellent customer service skills and listening ability to resolve customer complaints. Ability to work with a diverse patient population.
  9. Ability to work harmoniously and cooperatively with all personnel and the public.
  10. Ability to act in a professional manner when dealing with practitioner staff, personnel of other departments, fellow employees and the general public.
  11. Ability to maintain patient confidentiality. Knowledge of or ability to learn HIPAA requirements.
  12. Knowledge of and ability to use various computer programs including database, word processing, and email.
  13. Ability to use and/or learn on-line systems such as electronic medical record.
  14. Ability to use accuracy in and apply protocols to appointment scheduling.
  15. Ability to handle and prioritize multiple tasks appropriately in rapid succession.
  16. Ability to be flexible in daily assignments.
  17. Ability to take and relay messages accurately and in a timely manner, including the ability to spell correctly.
  18. Ability to use a keyboard with a minimum of typing 30 WPM for much of the shift.
  19. Ability to sit or stand for up to 3 hours at a time and frequently stand up and down from desk chair.
  20. Ability to frequently bend and reach from both a standing and sitting position.
  21. Ability to speak and listen in person and on the telephone

The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.The incumbent understands our Mission, Vision, and Common Values (stated below) and is committed to promote these values in behavior and attitude.
Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being.
Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.
Our Values
  • We are a not-for-profit Cooperative
  • We are member-centered
  • We are equitable and inclusive
  • We are quality-driven
  • We are innovative
  • We are community involved

We believe:
Healthcare is a human right.
In treating all people with dignity and respect.
There is strength in diversity.
Equity celebrates our humanity.
We are better together.
Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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