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Reception Assistant Jobs in Calgary, AB (NOW HIRING)

About the role We're looking for an Administrative Assistant to join our growing team! What you'll ... Provide administrative support for the proper functioning of the department (reception, mail ...

Legal Assistant III

Calgary, AB · On-site

CA$49K - CA$73K/yr

... legal assistants and has the ability to answer technical questions. May also provide training to ... Reception relief. Maintains lists of witnesses, Subpoenas, fees, etc. Requests fees for payment ...

Reporting to the Senior Executive Assistant, this role is responsible for coordinating workplace ... The Office Coordinator oversees reception services, visitor management, meeting and event logistics ...

Answer and direct incoming phone calls using a multiline phone system. * Assist customers by directing them to the appropriate department or team member. * Manage the reception area to ensure it is ...

General Reception Duties (25%) * First point of contact for learners and other visitors to LSS for ... Certificate in Office Administration/Medical Office Assistant * Experience in a health care setting ...

Office Administrator

Calgary, AB · On-site

$70K - $75K/yr

Ensure office facilities remain organized, professional, and fully functional, including reception ... Prepare and process corporate credit card expense reports and assist with expense audits alongside ...

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Reception Assistant information

What are the key skills and qualifications needed to thrive as a reception assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

What are some common challenges a reception assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What does a reception assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.

What are the most commonly searched types of Reception jobs in Calgary, AB?

The most popular types of Reception jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Reception Assistant jobs?

Cities near Calgary, AB with the most Reception Assistant job openings:

Infographic showing various Reception Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Medical Office Assistant - Receptionist Gimbel Eye Centre Calgary, Alberta Customer Service

Carrières Vision Group

Calgary, AB

Full-time

Posted 23 days ago


Job description

Description
Poste chez Gimbel Eye Centre

See if you are our next:     

MEDICAL OFFICE ASSISTANT - RECEPTIONIST | Calgary, AB

Working at Gimbel Eye Centre (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.     

Join our team, where our Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.          

A look at your benefits     

  • You hold a permanent full-time position (32hrs - 40 hrs p/week).
  • You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
  • You benefit from group insurance, telemedicine & RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada's Best Managed Companies.
 Your tasks at a glance
  • You welcome patients and visitors with professionalism, deliver exceptional customer service, and create a positive first impression of the clinic.
  • You register patients using our medical software, verify demographic and appointment information, and maintain accurate electronic medical records.
  • You schedule, confirm, and manage patient appointments while responding to general inquiries and directing patients to the appropriate team members.
  • You monitor patient flow, communicate wait times, and support an efficient and seamless clinic experience.
  • You process patient payments, prepare invoices, and complete daily cash balancing and end-of-day closing procedures.
  • You notify Patient Counsellors of cancelled or missed appointments to support timely patient follow-up and continuity of care.
  • You maintain a clean, organized reception area and provide administrative support to ensure the smooth day-to-day operation of the clinic.
  • You support the organization's Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization's overall efforts to identify, report, and mitigate risks.
 A clear view of your assets     
  •  You have excellent communication skills in English (verbal & written).
  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
  • Your experience in the health care field is considered an asset (ex: medical assistant, receptionist, medical secretary or scribe, administrative assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.).
  • You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset. 
  • You stand out for your organizational, collaborative, autonomous, multitasking, and time management skills. 
  • You are flexible and willing to travel to all three Calgary clinics (TLC Calgary SW, LASIK MD Calgary & Gimbel Eye Centre).
  • Schedule: You have flexibility to work Monday to Friday, between the hours of 7:30 AM - 5:00 PM.

From our point of view     

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.