Two weeks on the afternoon shift: 1:00 PM to 9:00 PM Two weeks on the overnight shift: 9:00 PM to 5 ... Support reception coverage when required. * Record and communicate customer feedback and ...
Two weeks on the afternoon shift: 1:00 PM to 9:00 PM Two weeks on the overnight shift: 9:00 PM to 5 ... Support reception coverage when required. * Record and communicate customer feedback and ...
Overnight Reception information
See Calgary, AB salary details
$8.41 - $9.86
3% of jobs
$9.86 - $11.30
6% of jobs
$11.30 - $12.74
15% of jobs
$12.79 is the 25th percentile. Wages below this are outliers.
$12.74 - $14.18
16% of jobs
The median wage is $14.95 / hr.
$14.18 - $15.62
18% of jobs
$15.63 - $17.07
15% of jobs
$17.26 is the 75th percentile. Wages above this are outliers.
$17.07 - $18.51
12% of jobs
$18.51 - $19.95
7% of jobs
$19.95 - $21.39
4% of jobs
$21.39 - $22.84
2% of jobs
$22.84 - $24.28
1% of jobs
$8
$16
$24
How much do overnight reception jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for overnight reception in Calgary, AB is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.03 per hour, depending on experience, location, and employer.
What is an overnight receptionist?
Overnight receptionists are professionals who work at the front desk or reception area of a business, hotel, hospital, or other facility during nighttime hours. Their main responsibilities include greeting visitors, answering phone calls, managing reservations or appointments, and ensuring the security and smooth operation of the premises overnight. They often handle administrative tasks, respond to guest or client inquiries, and may assist with emergency situations as needed. This role requires strong communication skills, attention to detail, and the ability to work independently during late or overnight shifts.
What skills and qualifications are needed to thrive as an overnight receptionist?
To thrive as an Overnight Receptionist, you need strong organizational skills, attention to detail, and previous experience in customer service or hospitality, often supported by a high school diploma or equivalent. Familiarity with front desk management systems, booking software, and basic office equipment is typically required. Exceptional interpersonal skills, reliability, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities ensure smooth overnight operations, guest satisfaction, and effective problem-solving when management support may be limited.
What unique challenges do overnight receptionists face, and how can they manage them?
Overnight receptionists often work with minimal supervision and must handle unexpected situations, such as late check-ins, guest emergencies, or security concerns. Staying alert during quiet hours and maintaining a welcoming attitude can be challenging when fatigue sets in. Successful overnight receptionists manage these challenges by developing strong organizational habits, practicing effective communication, and familiarizing themselves with safety protocols. Building good relationships with security staff and staying proactive about routine tasks also helps ensure smooth operations throughout the night.
What is the difference between Overnight Reception vs Front Desk Clerk?
| Aspect | Overnight Reception | Front Desk Clerk |
|---|---|---|
| Work Hours | Typically overnight shifts, often 11 PM to 7 AM | Day shifts, usually during business hours |
| Work Environment | Hotels, motels, 24/7 facilities | Hotels, offices, customer service settings |
| Required Credentials | High school diploma, customer service skills | High school diploma, customer service skills |
| Employer & Industry | Hospitality, lodging industry | Hospitality, lodging industry |
Both Overnight Reception and Front Desk Clerk roles involve customer service and administrative tasks in the hospitality industry. The main difference lies in their work hours: Overnight Receptionists work overnight shifts, while Front Desk Clerks typically work during daytime hours. The skills and credentials required are similar, making them comparable roles within the same industry.
What are the most commonly searched types of Reception jobs in Calgary, AB?
The most popular types of Reception jobs in Calgary, AB are:
What are popular job titles related to Overnight Reception jobs in Calgary, AB?
For Overnight Reception jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Overnight Reception jobs in Calgary, AB look for?
The top searched job categories for Overnight Reception jobs in Calgary, AB are:
CA$24/hr
Full-time
Posted 18 days ago
Job description
Company:Finning CanadaNumber of Openings:1Worker Type:Temporary (Fixed Term)Position Overview:Fixed-Term Contract | Rotating Shift Schedule | $24.00/Hour
Are you a customer-focused professional who enjoys helping people, solving problems, and working in a fast-paced environment? We are looking for a Customer Support Centre Representative to join our team on a fixed-term contract basis.
As the first point of contact for customers, you will play a critical role in delivering an exceptional customer experience by directing inquiries, coordinating service requests, and supporting branch operations.
This position works a rotating shift schedule, consisting of:
Two weeks on the afternoon shift: 1:00 PM to 9:00 PM
Two weeks on the overnight shift: 9:00 PM to 5:00 AM
The role offers a competitive rate of $24.00 per hour and is ideal for someone who thrives in a dynamic environment and is comfortable working rotating shifts.Job Description:
Are you a customer-focused professional who enjoys helping people, solving problems, and working in a fast-paced environment? We are looking for a Customer Support Centre Representative to join our team on a fixed-term contract basis.
As the first point of contact for customers, you will play a critical role in delivering an exceptional customer experience by directing inquiries, coordinating service requests, and supporting branch operations.
This position works a rotating shift schedule, consisting of:
Two weeks on the afternoon shift: 1:00 PM to 9:00 PM
Two weeks on the overnight shift: 9:00 PM to 5:00 AM
The role offers a competitive rate of $24.00 per hour and is ideal for someone who thrives in a dynamic environment and is comfortable working rotating shifts.Job Description:
What You'll DoCustomer Support & Call Management
- Answer and manage incoming customer calls in a high-volume environment.
- Identify customer needs and connect them with the appropriate branch, department, or team member.
- Provide professional, timely, and accurate customer service.
- Handle sensitive and priority inquiries with discretion and professionalism.
- Gather customer information and service requirements.
- Create and document service requests for branch follow-up and resolution.
- Ensure all customer interactions are accurately recorded.
- Respond to incoming customer chats and online inquiries.
- Direct parts and service requests to the appropriate teams.
- Collect key information and coordinate follow-up communication.
- Participate in occasional overnight on-call rotations.
- Monitor and respond to after-hours customer inquiries and urgent requests.
- Accurately document and communicate call-out information to appropriate teams.
- Assist with maintaining accurate branch information and customer resources.
- Support reception coverage when required.
- Record and communicate customer feedback and operational updates.
- Assist with reporting and administrative activities that support daily business operations.
- Identify sales opportunities and submit customer leads.
- Route customer inquiries to sales and support teams for follow-up.
- Help ensure customers are connected with the right resources promptly.
- High School Diploma (Grade 12) or equivalent.
- Minimum 1 year of experience in a customer service, call centre, receptionist, dispatch, or similar support role.
- Experience working in a fast-paced, high-volume environment.
- Strong computer skills, including Microsoft Office applications.
- Excellent verbal and written communication skills.
- Strong customer service mindset with a focus on finding solutions.
- Exceptional attention to detail and organizational skills.
- Ability to multitask and prioritize competing demands.
- Strong problem-solving and decision-making abilities.
- Comfortable working independently and as part of a team.
- Professional and confident when interacting with customers and stakeholders.
- Monday to Friday schedule
- Opportunity to work in a collaborative and supportive team environment.
- Gain experience supporting customers across multiple business areas.
- Play an important role in delivering excellent customer service and operational support.
- Develop valuable experience with customer support and service management systems.
If you enjoy helping customers, coordinating multiple priorities, and being the person people can rely on to get things done, we'd love to hear from you.
Apply today to join our team as a Customer Support Centre Representative.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.