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Recall Manager Jobs in Silver Spring, MD (NOW HIRING)

... day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ... recall, transfer, leaves of absence, compensation and training.

The Security Manager will provide policy support and technical guidance for personnel, information ... layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to ...

Great Hill is seeking a Program Manager in Falls Church, VA to support the DHA customer. Roles and ... recall, transfer, leave of absence, compensation and training. The Company also prohibits ...

Great Hill is seeking a Program Manager in Falls Church, VA to support the DHA customer. Roles and ... recall, transfer, leave of absence, compensation and training. The Company also prohibits ...

Proposal Manager

Reston, VA ยท On-site

$115K - $130K/hr

Manage assigned proposal sections or smaller pursuits with minimal supervision * Incorporate ... recall, transfer, leaves of absence, compensation and training. AF expressly prohibits any form of ...

Proposal Manager

Arlington, VA ยท On-site

$115K - $130K/hr

Manage assigned proposal sections or smaller pursuits with minimal supervision * Incorporate ... recall, transfer, leaves of absence, compensation and training. AF expressly prohibits any form of ...

Manages the integration of vendor tasks and tracks and reviews vendor deliverables. * Recommends ... layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to ...

Manages the integration of vendor tasks and tracks and reviews vendor deliverables. * Recommends ... layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to ...

The Security Manager will provide policy support and technical guidance for personnel, information ... layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to ...

Professional, Administrative, and Management Support * Mission and Warfighter Support We are a ... Ability to organize and recall large amounts of detailed information * Ability to be flexible, work ...

Outreach Rep

Baltimore, MD ยท On-site

$20.57 - $36.27/hr

Fulfills the recall criteria required for returning patients. Performs office functions. Join one ... Works collaboratively with patients, case manager, clinical staff, and providers. * Assists in the ...

Manage records, correspondence, and official documentation in accordance with Navy and SSP policies ... recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring ...

Manage records, correspondence, and official documentation in accordance with Navy and SSP policies ... recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring ...

Manages the integration of vendor tasks and tracks and reviews vendor deliverables. * Recommends ... layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to ...

Manages the integration of vendor tasks and tracks and reviews vendor deliverables. * Recommends ... layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to ...

Manage assigned proposal sections or smaller pursuits with minimal supervision * Incorporate ... recall, transfer, leaves of absence, compensation and training. AF expressly prohibits any form of ...

Professional, Administrative, and Management Support * Mission and Warfighter Support We are a ... Ability to organize and recall large amounts of detailed information * Ability to be flexible, work ...

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Recall Manager information

See Silver Spring, MD salary details

$25.3K

$61.5K

$119.9K

How much do recall manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for recall manager in Silver Spring, MD is $61,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $70,800.00 per year, depending on experience, location, and employer.

What are some common challenges a Recall Manager faces when coordinating product recalls, and how can they be addressed?

Recall Managers often encounter challenges such as coordinating communication across multiple departments, ensuring regulatory compliance, and managing tight deadlines during a recall event. Effective recall management requires strong organizational skills, attention to detail, and the ability to adapt quickly to changing circumstances. Building strong relationships with quality assurance, legal, and supply chain teams is essential for swift, accurate responses. Utilizing recall management software and staying up to date on industry regulations can also help streamline the process and minimize risk.

What are Recall Managers?

Recall Managers are professionals responsible for overseeing and coordinating product recalls within an organization. Their duties include identifying affected products, communicating with regulatory agencies and customers, and ensuring that all recalled items are properly accounted for and removed from circulation. They also develop and implement recall strategies and procedures to minimize risks and maintain compliance with industry regulations. Recall Managers play a crucial role in protecting consumer safety and preserving the company's reputation during recall events.

What are the key skills and qualifications needed to thrive as a Recall Manager, and why are they important?

To thrive as a Recall Manager, you need expertise in product compliance, logistics coordination, and risk management, often supported by a degree in business, supply chain, or quality assurance. Familiarity with recall management software, regulatory databases, and incident tracking systems is typically required, along with certifications like Six Sigma or quality management credentials being advantageous. Strong attention to detail, problem-solving ability, and effective communication are crucial soft skills for coordinating across teams and stakeholders during recall events. These skills ensure recalls are conducted efficiently, regulatory obligations are met, and both consumer safety and brand reputation are protected.

What is the difference between Recall Manager vs Quality Assurance Manager?

AspectRecall ManagerQuality Assurance Manager
Primary FocusManaging product recalls, ensuring safety compliance, coordinating with regulatory agenciesOverseeing quality control processes, improving product quality, implementing quality standards
CertificationsOften requires certifications in safety or regulatory complianceTypically holds quality management certifications like Six Sigma or ISO
Work EnvironmentManufacturing, automotive, consumer goods industriesManufacturing, food production, pharmaceuticals
Employer UsageUsed by companies handling product safety and recallsUsed by organizations focused on quality improvement and standards

The Recall Manager primarily handles product safety issues and manages recalls to ensure compliance with safety regulations. In contrast, the Quality Assurance Manager focuses on maintaining and improving product quality throughout the production process. While both roles require knowledge of industry standards and certifications, their core responsibilities differ, with the Recall Manager centered on safety and regulatory compliance, and the Quality Assurance Manager on quality control and process improvement.

What are popular job titles related to Recall Manager jobs in Silver Spring, MD? For Recall Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Recall Manager jobs in Silver Spring, MD look for? The top searched job categories for Recall Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Recall Manager jobs? Cities near Silver Spring, MD with the most Recall Manager job openings:

CRM Manager

CSS, Inc

Chevy Chase, MD โ€ข On-site

Full-time

Posted 12 days ago


Job description

The CRM Manager is the day-to-day manager of the federal client's CRM system
(Salesforce) and is primarily responsible for ensuring that the system delivers
meaningful, real-time insights for planning and operational decision-making. This
position will serve under a federal lead who is responsible for developing the
overarching strategy for the CRM. The federal client office, NESDIS, provides
environmental information to weather forecasters, emergency managers, state and
county planners, and commercial sector users (in agriculture, transportation, etc.)

Key Responsibilities and Duties

โ— Collaborate with stakeholders to align the CRM's capabilities with the agency's
mission.
โ— Analyze data and trends and build reports and dashboards to provide
actionable insights to a variety of stakeholders with different needs, such as
product and service leaders, strategic planners, and senior executives.
โ— Work with program offices to identify strategies to improve service delivery
and/or increase operational efficiency.
โ— Develop communications or marketing campaigns that help the agency
reach key stakeholder segments with timely and appropriate messaging.
โ— Provide system administration support, especially related to user permissions
and approvals.
โ— Develop and optimize workflows for system users that achieve organizational
goals
โ— Act as a CRM subject matter expert, providing training and documentation to
system users, including developing maintaining and improving NESDIS
knowledge base product user intelligence article and record for CRM system with
AI agentic agent capability.
โ— No and low-code configuration of the CRM to serve users' needs

Required Qualifications & Skills

โ— Bachelor's degree in Marketing, Business Administration, or a related field.
โ— 5โ€“10+ years in CRM management, with specific experience in federal or public
sector environments preferred.
โ— 2+ years of hands-on experience with Salesforce CRM
โ— Strong analytical skills with the ability to turn data into actionable insights.
โ— Excellent communication and interpersonal skills.
โ— Proven ability to work cross-functionally and manage multiple projects
โ— Familiar with Agentic Agent, Ai application in CRM, develop and
management of knowledge management system.

At CSS, we are committed to fostering an inclusive and merit-based workplace. We provide equal employment opportunities to all individuals, ensuring that hiring and employment decisions are based on qualifications, skills, and performance. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.