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Real Estate Customer Service Representative Jobs

Veribas Real Estate

Entry-Level Real Estate Agent

Atlanta, GA · Remote

$77K - $93K/yr (+ commission)

Experience or familiarity with marketing techniques and customer service principles * Knowledge of ... Our Buckhead division, VRE Buckhead, represents the luxury and high-performance arm of the company ...

Windermere Real Estate

Real Estate Agent

Layton, UT · On-site

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

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Real Estate Customer Service Representative information

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How much do real estate customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for real estate customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a real estate customer service representative?

A Real Estate Customer Service Representative assists clients, real estate agents, and property managers by providing information, handling inquiries, and resolving concerns related to real estate transactions. They manage customer communications via phone, email, or in-person interactions, ensuring a smooth and positive experience. Their responsibilities may include scheduling appointments, processing paperwork, and addressing customer issues efficiently. Strong communication and problem-solving skills are essential for success in this role.

What are the typical daily responsibilities of a real estate customer service representative?

As a Real Estate Customer Service Representative, your daily responsibilities include responding to client inquiries by phone, email, or in person, scheduling showings and appointments, and assisting with basic paperwork or documentation. You will frequently collaborate with real estate agents and other team members to ensure listings are up to date and customer needs are met efficiently. In addition, you may help guide prospective buyers or renters through the initial stages of the process by answering questions and providing general information about properties. Strong multitasking and organizational skills are essential for managing multiple client requests while maintaining a high level of customer service.

What are the key skills and qualifications needed to thrive as a real estate customer service representative?

To thrive as a Real Estate Customer Service Representative, you need strong communication, problem-solving abilities, and familiarity with real estate terminology, often supported by a high school diploma or relevant experience. Knowledge of CRM platforms, property listing databases such as MLS, and office productivity tools is typically required. Exceptional listening skills, patience, and a customer-oriented attitude set candidates apart in this field. These abilities are crucial for effectively addressing client inquiries, coordinating with agents, and ensuring a positive experience throughout real estate transactions.

How to get a real estate customer service representative job with no experience?

To get a real estate customer service representative job with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as real estate licensing or training. Entry-level roles often require a positive attitude, basic computer skills, and the ability to learn quickly, making internships or volunteering helpful for gaining initial experience.
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Real Estate Customer Service Representative jobs near you
Infographic showing various Real Estate Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Step Into Real Estate: Showing Assistant Position

Chesterfield, MO • On-site

Place
See more jobs at Placeexternal

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Re-posted 12 days ago

Job description

Summary
Showing Assistant
Become part of The Collective Company, a rapidly growing real estate team serving Chesterfield, Missouri.
In this role, you'll assist our agents by coordinating and conducting property showings, ensuring each client receives a seamless and professional experience. You'll gain practical insight into the real estate business, develop valuable industry skills, and have opportunities for growth within a supportive, team-oriented environment.
If you're motivated, organized, and passionate about real estate, we encourage you to apply and join us at 690 Chesterfield Parkway West.
Responsibilities
  • Assist real estate agents by scheduling and conducting property showings for prospective buyers and renters
  • Provide detailed information about properties, including features, amenities, and neighborhood highlights
  • Coordinate with clients to ensure timely and efficient property visits
  • Maintain accurate records of showings and client feedback for agent review
  • Support open house events by preparing properties and greeting visitors
  • Communicate effectively with clients, agents, and property owners to facilitate smooth transactions
  • Stay informed about current market trends and property availability within the Chesterfield area
Qualifications
  • High school diploma or equivalent; additional education in real estate or related fields is a plus
  • Valid driver's license with a clean driving record
  • Valid real estate license (or ability to obtain one) is required
  • We offer training, systems, and support to give you the tools to succeed
  • Strong interpersonal and communication skills
  • Ability to work flexible hours, including evenings and weekends
  • Detail-oriented with excellent organizational skills
  • Comfortable using smartphones, tablets, and real estate software applications
  • Ability to navigate and show properties efficiently and professionally
  • Previous experience in real estate, customer service, or sales preferred but not required
  • Reliable, punctual, and able to work independently as well as part of a team
  • Knowledge of the Chesterfield, MO real estate market is an advantage
  • Commitment to providing exceptional client service and maintaining confidentiality
About-our-team
Our Collective Philosophy We are redefining what success looks like in our industry. We believe that true success is not just measured by profits or milestones, but by the lasting impact we create together. Our vision is to build a legacy rooted in collaboration, where each individual's strengths are leveraged to create something greater than the sum of its parts. We will celebrate balance-where personal growth, professional achievement, and well-being coexist in harmony.
We value GROWTH: Grit, Results, Only Leaders, Wealth, Teamwork, Humility.

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