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Real Estate Customer Service Representative Jobs

Douglas Paul Real Estate

Real Estate Agent

Boston, MA · On-site

Candidates should possess solid Customer Service skills and the ability to build and maintain ... real estate CRM and listing platforms, strong written and verbal communication skills, and the ...

Ruiz & Associates LLC

Real Estate Agent

Miami, FL · On-site

The agent will also provide consistent customer service, respond promptly to inquiries, and use ... Candidates should possess an active Real Estate License in the applicable state(s). * Candidates ...

Inside Real Estate

Customer Service Representative

$15/hr

Customer Service Representative Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as a trusted technology partner to over 500,000 top brokerages, agents ...

PLACE

Real Estate Agent

Battle Ground, WA · On-site

$60K - $110K/yr

Commitment to providing exceptional customer service and maintaining client confidentiality * Familiarity with real estate contracts, disclosures, and legal requirements * Ability to build and ...

PLACE

Real Estate Agent

Strongsville, OH · On-site

$70K - $100K/yr

Summary Join Milestone Property Group, one of Northeast Ohio's premier real estate teams, as a Real ... customers. Join and gain in-house marketing and design services, daily live professional ...

PLACE

Place Real Estate Agent

Alpharetta, GA · On-site

$100K - $150K/yr

... service. This opportunity is designed for driven agents who can apply their property sales ... Proficient with real estate CRM software and Microsoft Office Suite * Detail-oriented with strong ...

PLACE

Real Estate Agent

Maryland Heights, MO · On-site

$97K - $145K/yr

Our agents provide clients with expert guidance and exceptional service throughout the purchase ... Proficient in real estate CRM software and Microsoft Office Suite * High level of professionalism ...

PLACE

Real Estate Career

Bridgeville, PA · On-site

$44K - $87K/yr

... service. As part of our team, you'll receive: * Expert mentorship and comprehensive training ... Proficiency with real estate CRM software and Microsoft Office Suite * Self-motivated with a ...

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Real Estate Customer Service Representative information

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How much do real estate customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for real estate customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a real estate customer service representative?

A Real Estate Customer Service Representative assists clients, real estate agents, and property managers by providing information, handling inquiries, and resolving concerns related to real estate transactions. They manage customer communications via phone, email, or in-person interactions, ensuring a smooth and positive experience. Their responsibilities may include scheduling appointments, processing paperwork, and addressing customer issues efficiently. Strong communication and problem-solving skills are essential for success in this role.

What are the typical daily responsibilities of a real estate customer service representative?

As a Real Estate Customer Service Representative, your daily responsibilities include responding to client inquiries by phone, email, or in person, scheduling showings and appointments, and assisting with basic paperwork or documentation. You will frequently collaborate with real estate agents and other team members to ensure listings are up to date and customer needs are met efficiently. In addition, you may help guide prospective buyers or renters through the initial stages of the process by answering questions and providing general information about properties. Strong multitasking and organizational skills are essential for managing multiple client requests while maintaining a high level of customer service.

What are the key skills and qualifications needed to thrive as a real estate customer service representative?

To thrive as a Real Estate Customer Service Representative, you need strong communication, problem-solving abilities, and familiarity with real estate terminology, often supported by a high school diploma or relevant experience. Knowledge of CRM platforms, property listing databases such as MLS, and office productivity tools is typically required. Exceptional listening skills, patience, and a customer-oriented attitude set candidates apart in this field. These abilities are crucial for effectively addressing client inquiries, coordinating with agents, and ensuring a positive experience throughout real estate transactions.

How to get a real estate customer service representative job with no experience?

To get a real estate customer service representative job with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as real estate licensing or training. Entry-level roles often require a positive attitude, basic computer skills, and the ability to learn quickly, making internships or volunteering helpful for gaining initial experience.
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Real Estate Customer Service Representative jobs near you
Infographic showing various Real Estate Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Real Estate Agent

Boston, MA • On-site

Douglas Paul Real Estate
Real Estate • 11 - 50 employees
Learn more about Douglas Paul Real Estateexternal

Other

Posted 9 days ago

Job description

Company Description Douglas Paul Real Estate is a Boston-based real estate brokerage specializing in residential rentals and sales across the Greater Boston area. The firm focuses on delivering attentive, personalized service to clients seeking apartments, condominiums, and homes in a competitive urban market. Team members benefit from local market expertise, strong neighborhood relationships, and access to a broad inventory of listings. Douglas Paul Real Estate emphasizes professionalism, ethical practices, and collaborative work to help clients find the right property and navigate complex real estate decisions.
Role Description This is a full-time, on-site Real Estate Agent role based in Boston, MA. The Real Estate Agent will assist clients with renting and buying residential properties, including conducting property showings, advising on pricing and market conditions, and guiding clients through applications, offers, and closing processes. Daily responsibilities include prospecting and following up with leads, maintaining up-to-date knowledge of local inventory and neighborhood trends, and preparing accurate listing materials and documentation. The agent will coordinate with landlords, property managers, and other agents, while providing responsive, professional customer service. The role also involves using brokerage tools and systems, attending team meetings, and complying with all real estate laws, regulations, and company policies.
Qualifications
  • Candidates should possess a valid Real Estate License and a strong understanding of Real Estate principles and practices.
  • Candidates should possess solid Customer Service skills and the ability to build and maintain client relationships.
  • Candidates should possess Sales skills, including negotiation, closing, and follow-up capabilities.
  • Candidates should possess knowledge of Real Property, local housing regulations, and Boston-area neighborhoods.
  • Additional beneficial qualifications include prior experience in residential rentals or sales, proficiency with real estate CRM and listing platforms, strong written and verbal communication skills, and the ability to work some evenings and weekends as required by client schedules.

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