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Real Estate Customer Service Representative Jobs

Experienced Real Estate Agent

Jacksonville, FL · On-site +1

$100K - $125K/yr

Valid Florida Real Estate License * Minimum of 3 years experience as a licensed real estate agent ... Commitment to providing exceptional customer service and maintaining professional ethics

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

Real Estate Broker

Kalispell, MT · On-site

$60K - $150K/yr

You'll recruit new agents to expand your real estate brokerage, create training materials to ... customer service and communication skills • Must have a managing broker's license

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

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Real Estate Customer Service Representative information

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How much do real estate customer service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for real estate customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

A Real Estate Customer Service Representative (CSR) is often considered a suitable entry-level position because it requires strong communication and customer service skills, which can be developed on the job. It typically involves interacting with clients, managing inquiries, and using basic real estate tools, making it accessible for those starting their careers in real estate or sales.

What are the typical daily responsibilities of a Real Estate Customer Service Representative?

As a Real Estate Customer Service Representative, your daily responsibilities include responding to client inquiries by phone, email, or in person, scheduling showings and appointments, and assisting with basic paperwork or documentation. You will frequently collaborate with real estate agents and other team members to ensure listings are up to date and customer needs are met efficiently. In addition, you may help guide prospective buyers or renters through the initial stages of the process by answering questions and providing general information about properties. Strong multitasking and organizational skills are essential for managing multiple client requests while maintaining a high level of customer service.

What is a Real Estate Customer Service Representative job?

A Real Estate Customer Service Representative assists clients, real estate agents, and property managers by providing information, handling inquiries, and resolving concerns related to real estate transactions. They manage customer communications via phone, email, or in-person interactions, ensuring a smooth and positive experience. Their responsibilities may include scheduling appointments, processing paperwork, and addressing customer issues efficiently. Strong communication and problem-solving skills are essential for success in this role.

What is the highest paid position in real estate?

In real estate, the highest paid positions are typically senior roles such as real estate brokers, especially those who own their firms or handle high-value transactions. Top earners often have extensive experience, strong negotiation skills, and a deep understanding of market trends, with some earning six or even seven figures annually through commissions and management roles.

What are the key skills and qualifications needed to thrive in the Real Estate Customer Service Representative position, and why are they important?

To thrive as a Real Estate Customer Service Representative, you need strong communication, problem-solving abilities, and familiarity with real estate terminology, often supported by a high school diploma or relevant experience. Knowledge of CRM platforms, property listing databases such as MLS, and office productivity tools is typically required. Exceptional listening skills, patience, and a customer-oriented attitude set candidates apart in this field. These abilities are crucial for effectively addressing client inquiries, coordinating with agents, and ensuring a positive experience throughout real estate transactions.

What is the highest paid customer service job?

In the customer service field, roles such as customer service managers, technical support managers, and call center directors tend to have the highest salaries, often exceeding $70,000 annually. Positions that require specialized knowledge, leadership skills, or industry certifications typically offer higher compensation.

How to make $100,000 your first year in real estate?

A real estate customer service representative can increase earnings by building a strong client network, developing sales skills, and understanding market trends. Earning $100,000 in the first year typically requires high sales volume, effective communication, and possibly working in a competitive or high-value market. Success depends on individual effort, commission structures, and experience level.
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What job categories do people searching Real Estate Customer Service Representative jobs look for? The top searched job categories for Real Estate Customer Service Representative jobs are:
Experienced Real Estate Agent

Experienced Real Estate Agent

PLACE

Jacksonville, FL • On-site, Remote

$100K - $125K/yr

Contractor

Posted 14 days ago


Job description

Summary
You've Put In the Work. Now Build Something That Pays You for It.
You already know how to close. What you might not have is the infrastructure, the systems, and the team around you to do it at a higher level - consistently.
Love Florida Living Group is built for agents who are serious about production and ready to grow beyond what they can build alone. If you're done grinding in isolation and ready to operate inside a team that holds each other to a high standard, this is worth your attention.
Responsibilities
What you'll be doing:
  • Run structured lead generation systems weekly - not cold calling into the void, but proven methods that generate real business.
  • Host two open houses per month as part of a consistent, repeatable business-building rhythm.
  • Convert prospecting activity into signed appointments and buyer agreements at a high rate.
  • Participate in weekly script practice and team sessions - yes, even experienced agents. The best ones never stop sharpening.
  • Commit to a weekly 1:1 coaching session and team training calls. We treat this as a career, not a side hustle.
  • Consult with buyers, secure agreements, identify properties, and negotiate offers with confidence.
  • Track your pipeline and client activity inside our team platform so nothing falls through the cracks.

What you'll gain:
A team that raises your floor and raises your ceiling. Better systems. Stronger accountability. And the kind of earning potential that comes when talented people operate together with a shared standard.
Qualifications
  • Valid Florida Real Estate License
  • Minimum of 3 years experience as a licensed real estate agent
  • Proven track record of successful property sales and client satisfaction
  • Strong knowledge of the Jacksonville, FL real estate market and local neighborhoods
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficient with real estate CRM software and MLS systems
  • Detail-oriented with strong organizational and time management abilities
  • Commitment to providing exceptional customer service and maintaining professional ethics
  • Availability to work flexible hours, including evenings and weekends as needed
  • Familiarity with real estate contracts, disclosures, and legal requirements in Florida
About-our-team
At Love Florida Living Group powered by PLACE, we strive to provide the highest level of service to our clients. This high level of service has resulted in our Team being in the TOP 500 agents of over 12,000 in Northeast Florida. We do this through superior technology that maximizes the reach of our efforts, teamwork & supportive collaboration, deliberately-formed positive habits, and a culture of exceptional performance. We show up each day with a smile, and a positive attitude towards reaching our business goals. Love Florida Living Group's clients realize success because we invest in our people. When committed individuals have the education, tools, and the support they need to thrive, excellence is achieved. Schedule a call to become the newest partner and get ready to be the best version of yourself.