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Real Estate Customer Service Representative Jobs

Real Estate Response Sales Inspector Location: Bristol, VA (and surrounding areas) Company: Master ... over 10,000 customers since 2008 and maintain an A+ BBB rating, Angi Super Service Award, and ...

Proficient with real estate CRM software and MLS systems * Detail-oriented with strong ... Providing world-class service is at our core, and it is important that the new member of our team ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

... current market representation * Professionally present, promote, and market residential and ... Personable and approachable with excellent interpersonal and client service skills * Exceptional ...

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Real Estate Customer Service Representative information

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How much do real estate customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for real estate customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a real estate customer service representative?

A Real Estate Customer Service Representative assists clients, real estate agents, and property managers by providing information, handling inquiries, and resolving concerns related to real estate transactions. They manage customer communications via phone, email, or in-person interactions, ensuring a smooth and positive experience. Their responsibilities may include scheduling appointments, processing paperwork, and addressing customer issues efficiently. Strong communication and problem-solving skills are essential for success in this role.

What are the typical daily responsibilities of a real estate customer service representative?

As a Real Estate Customer Service Representative, your daily responsibilities include responding to client inquiries by phone, email, or in person, scheduling showings and appointments, and assisting with basic paperwork or documentation. You will frequently collaborate with real estate agents and other team members to ensure listings are up to date and customer needs are met efficiently. In addition, you may help guide prospective buyers or renters through the initial stages of the process by answering questions and providing general information about properties. Strong multitasking and organizational skills are essential for managing multiple client requests while maintaining a high level of customer service.

What are the key skills and qualifications needed to thrive as a real estate customer service representative?

To thrive as a Real Estate Customer Service Representative, you need strong communication, problem-solving abilities, and familiarity with real estate terminology, often supported by a high school diploma or relevant experience. Knowledge of CRM platforms, property listing databases such as MLS, and office productivity tools is typically required. Exceptional listening skills, patience, and a customer-oriented attitude set candidates apart in this field. These abilities are crucial for effectively addressing client inquiries, coordinating with agents, and ensuring a positive experience throughout real estate transactions.

How to get a real estate customer service representative job with no experience?

To get a real estate customer service representative job with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as real estate licensing or training. Entry-level roles often require a positive attitude, basic computer skills, and the ability to learn quickly, making internships or volunteering helpful for gaining initial experience.
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What states have the most Real Estate Customer Service Representative jobs?

States with the most job openings for Real Estate Customer Service Representative jobs include:

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For Real Estate Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Real Estate Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Master Services
Construction • 11 - 50 employees

$100K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago


Job description

Real Estate Response Sales Inspector

Location: Bristol, VA (and surrounding areas)
Company: Master Foundation & Crawl Space Repair
Job Type: Full-Time | Monday–Friday (occasional Saturdays)
Pay: $100,000-$200,000 per year (High commission potential + benefits)

Join a Winning Team at Master Foundation & Crawl Space Repair

Are you ready to take your sales career to the next level? Master Foundation & Crawl Space Repair, one of Tennessee’s top home improvement companies, is hiring motivated Real Estate Response Sales Inspectors to help homeowners and real estate agents ensure homes are ready for closing.

We’ve proudly served over 10,000 customers since 2008 and maintain an A+ BBB rating, Angi Super Service Award, and ranking as a Top 15 performer in our nationwide network.

What You’ll Do

  • Build and maintain professional relationships with realtors, homeowners, and buyers.
  • Conduct detailed property inspections to identify basement, foundation, and crawlspace concerns.
  • Communicate inspection findings clearly to real estate partners and customers.
  • Collaborate across departments to ensure timely, high-quality service from inspection to closing.
  • Represent Master Foundation & Crawl Space Repair with integrity and professionalism at all times.

What We Offer

  • Paid training — learn our systems before you go into the field.
  • Company vehicle, laptop, and inspection tools provided.
  • Flexible schedule and autonomy in your day-to-day.
  • Comprehensive benefits:
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Holiday pay & Employee Assistance Program
  • A supportive, family-oriented culture that values growth, teamwork, and doing the right thing.

Compensation

Earning potential: $100,000–$200,000+ annually

  • 50% of our inspectors earn over $100k in their first year
  • Top performers exceed $200k annually
  • Paid training and uncapped commission structure

What You’ll Need to Succeed

  • 1+ year of experience in sales, real estate, or customer service (preferred but not required)
  • Strong communication and people skills — in person, over the phone, and via email
  • Willingness to work in crawlspaces or basements
  • A positive, driven, and team-focused attitude
  • Commitment to “Do the Right Thing” — one of our core company values

Why Master Foundation & Crawl Space Repair?

At Master Foundation & Crawl Space Repair, you’re not just taking a job — you’re building a career that makes a difference. Our mission is to create healthier, safer homes for families across Tennessee while providing our team with rewarding opportunities and recognition for their success.

Apply today and start building your career with Master Foundation & Crawl Space Repair!