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Real Estate Answering Service Jobs (NOW HIRING)

IDEAL Real Estate

Real Estate Broker

Kalispell, MT · On-site

$150K/yr

Excellent customer service and communication skills * Must have a managing broker's license About Company Brody Broker has been involved in the real estate business for over two decades. He ...

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Real Estate Answering Service information

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$13

$23

$43

How much do real estate answering service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for real estate answering service in the United States is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.61 per hour, depending on experience, location, and employer.

What is a real estate answering service?

A Real Estate Answering Service is a specialized call handling service designed to manage inbound and outbound communications for real estate professionals and agencies. These services ensure that client calls, appointment requests, and inquiries are answered promptly, even outside of regular business hours. By using a real estate answering service, agents can focus on their core work without missing important leads or client communications. Many services also offer appointment scheduling, lead capturing, and emergency response handling to streamline office operations and improve customer satisfaction.

What skills and qualifications are needed to thrive as a real estate answering service representative?

To thrive as a Real Estate Answering Service representative, you need strong communication skills, professionalism, and a solid understanding of real estate terminology and client needs, typically supported by customer service experience. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and scheduling platforms is commonly required. Active listening, problem-solving, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure timely, accurate information delivery and excellent client experiences, supporting real estate agents in maintaining and growing their business.

How does working in a real estate answering service typically involve collaboration with agents and clients?

In a real estate answering service, you’ll regularly communicate with real estate agents to relay messages, schedule appointments, and provide updates on client inquiries. You’ll act as a vital liaison, ensuring that clients receive prompt, professional responses even when agents are unavailable. Success in this role often depends on clear communication, attention to detail, and a proactive approach to problem-solving. Collaboration with agents may also include managing calendars, confirming property showings, and escalating urgent requests as needed. This supportive environment helps build strong relationships and keeps transactions running smoothly.

What is the difference between Real Estate Answering Service vs Real Estate Receptionist?

FeatureReal Estate Answering ServiceReal Estate Receptionist
CredentialsTypically none required; may have basic communication skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or call center setting, handling multiple clientsOffice front desk, in-person interactions with clients and agents
Employer & Industry UsageServes multiple real estate agencies, property managers, or brokeragesWorks directly for a specific real estate office or agency
Primary RoleAnswering calls, scheduling, lead intake, and message takingGreeting visitors, answering phones, administrative support

While both roles involve communication with clients, a Real Estate Answering Service provides remote call handling and support for multiple agencies, whereas a Real Estate Receptionist works onsite, managing front desk duties and direct client interactions.

What are popular job titles related to Real Estate Answering Service jobs?

For Real Estate Answering Service jobs, the most frequently searched job titles are:

Infographic showing various Real Estate Answering Service job openings in the United States as of June 2026, with employment types broken down into 44% Full Time, and 56% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $49,075 per year, or $23.6 per hour.

Answering Service Operator - New Jersey Call Center

Robbinsville, NJ • On-site

Answering Service Care
See more jobs at Answering Service Careexternal

$18.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Key responsibilities

  • Answer inbound and outbound calls with professionalism, warmth, and accuracy.

  • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs.

  • Perform lead intakes, gather information, and document details with precision.

Job description

About Answering Service Care
A Legacy of Excellence in Customer Service
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships-with both clients and employees-are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support

At ASC, we get it, so our clients don't have to-and we want you to be part of our growing team.
Why Join ASC?
  • A people-first culture that values long-term relationships and career growth
  • Industry-leading training to build expertise across multiple industries
  • Career stability and advancement opportunities with a company that has thrived for over 50 years

Our Mission
To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
Answering Service Agent Role
Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay)
Empathize. Communicate. Resolve.
  • We're seeking top-notch Answering Service Agents to deliver exceptional support for our clients.
  • While you will primarily handle calls for one designated set of industries, you may also support other accounts to assist with overflow as needed.

Answering Service Care proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across all service industries.
What you'll do
  • Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
  • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
  • Perform lead intakes, gather information, and document details with precision
  • Schedule appointments and transfer calls to the appropriate contacts as needed
  • Dispatch messages accurately and efficiently, ensuring clear and detailed communication
  • Navigate multiple systems and maintain thorough call documentation
  • Provide outstanding customer service by demonstrating empathy and patience
  • Live chat, SMS, and email support

Qualifications
  • Strong verbal and written communication skills
  • Ability to multi-task and remain focused in a fast-paced environment
  • Excellent listening skills and a keen attention to detail
  • Empathetic and compassionate approach to customer interactions
  • Intermediate to advanced computer skills
  • Ability to maintain positivity and patience under pressure

Compensation
At Answering Service Care, we reward hard work and dedication, with competitive pay, weekly direct deposit, and real bonus potential. We're committed to supporting our team members as they excel in their roles and contribute to our collective success. Our wages are among the best in the industry.
Weekly Performance Bonuses. Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)
Answering Service Agent Rates of Pay:
  • New Jersey
    • Pay Rate at Hire: $18.50/hr + Weekly Performance Bonus Potential
    • 4 Month Anniversary: $19.00/hr + Weekly Performance Bonus Potential

Benefits
  • Health/Dental/Vision Coverage (FT)
  • PTO (Start earning on day one)
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement
  • Gym Membership Reimbursement

Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving - We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) - As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation - We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team
Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply