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Rbfcu Jobs (NOW HIRING)

Rbfcu

$20/hr

and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Rigsby branch location starting at $20.00/hour! Bilingual in Spanish and English?

Rbfcu

RMA Online Support Specialist

San Antonio, TX · Remote

Training will take place at the RBFCU Administrative Service Center (main campus): 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233 . Applicants who work from home must reside within the State of Texas and ...

Rbfcu

Fraud Service Specialist

San Antonio, TX · Hybrid

$2/hr

and Requirements The Fraud Service Specialist is a dynamic and specialized role that is crucial to the financial well-being of RBFCU and its members. This role focuses on assisting members with fraud ...

Rbfcu

HR Employee Relations Specialist

San Antonio, TX · Hybrid

This position is for our ASC location , (main campus) located at: 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233 . The Human Resources Employee Relations Specialist will have the ability to work a hybrid ...

Rbfcu

RMA Online Support Specialist

San Antonio, TX · Remote

Training will take place at the RBFCU Administrative Service Center (main campus): 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233 . Applicants who work from home must reside within the State of Texas and ...

Rbfcu

HR Employee Relations Specialist

San Antonio, TX · Hybrid

This position is for our ASC location , (main campus) located at: 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233 . The Human Resources Employee Relations Specialist will have the ability to work a hybrid ...

Rbfcu

Fraud Service Specialist

San Antonio, TX · Hybrid

$2/hr

and Requirements The Fraud Service Specialist is a dynamic and specialized role that is crucial to the financial well-being of RBFCU and its members. This role focuses on assisting members with fraud ...

Rbfcu

IT Business Analyst

San Antonio, TX · Remote

Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233 . All applicants must reside within the state of Texas and have the capability of ...

Rbfcu

Courier

San Antonio, TX

$14.25 - $18/hr

and Requirements As a Courier, you will maintain the schedule and logistics of all internal and external mail distribution throughout RBFCU through physical on-site and off-site deliveries and ...

Rbfcu

Courier

San Antonio, TX

$14.25 - $18/hr

and Requirements As a Courier, you will maintain the schedule and logistics of all internal and external mail distribution throughout RBFCU through physical on-site and off-site deliveries and ...

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How much do rbfcu jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for rbfcu in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Rbfcu position, and why are they important?

To excel in a position at RBFCU (Randolph-Brooks Federal Credit Union), candidates typically need a background in finance or banking, strong customer service skills, and knowledge of credit union products and services. Experience with financial software platforms, basic accounting tools, and regulatory compliance systems is often required. Outstanding interpersonal communication, problem-solving abilities, and attention to detail help employees build trust and deliver personalized service. These skills enable team members to navigate complex financial needs while ensuring member satisfaction and regulatory adherence.

What is an RBFCU job?

An RBFCU job refers to a position at Randolph-Brooks Federal Credit Union (RBFCU), a financial institution that provides banking, lending, and financial services. Employees at RBFCU work in various roles, including customer service, loan processing, IT, and management. These jobs often involve assisting members with their financial needs, maintaining accounts, and ensuring compliance with banking regulations. RBFCU offers competitive benefits, career growth opportunities, and a member-focused work environment.

What does a typical day look like for an employee at RBFCU?

A typical day for an RBFCU employee involves assisting members with financial transactions, answering questions about products such as loans or savings accounts, and processing account applications. Team members often collaborate with colleagues to resolve member issues, ensure compliance with banking regulations, and participate in ongoing training. The work environment is fast-paced and member-focused, offering employees the chance to develop customer relations and problem-solving skills. With opportunities for advancement and professional development, RBFCU encourages employees to grow their careers within the credit union.

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Rbfcu jobs near you
Infographic showing various Rbfcu job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Float Far North San Antonio Region - Branch Member Service Representative - Full Time

Rbfcu

San Antonio, TX • On-site

Full-time

Posted 4 days ago

Job description

Job Description and Requirements

The RBFCU Branch Operations Team is seeking a full time float for our Far North Region starting at $20.00/hour! Candidates selected for this position must be able to work at all of our Far North area branch locations to meet our growing staffing needs.

Branch locations include: Bitters, Boerne, Bulverde Crossing, Encino Commons, Gold Canyon, Kerrville, Marshall Road, and UTSA.

As a branch Member Service Representative (MSR) Float you will be the face of RBFCU, responsible for providing enthusiastic, professional, quality, prompt and courteous service to members and prospective members. Utilize problem-solving skills to identify needs, and educate members on products and services that will improve their financial well-being and quality of life. Reviews deposit products for fraud and risk while assessing each interaction for potential impersonation to mitigate fraud losses for the organization. Conduct all duties in a manner intended to enhance the image and growth of RBFCU. The MSR Float will be hired with the flexibility to be trained at a branch and then utilized to work at any branch within the respective region until a permanent position within the region comes available to occupy.

Essential Functions and Responsibilities:

  • Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.

  • Process a variety of transactions in various settings that may include in person, video conference, drive-thru and telephonic engagement channels.

  • Maintain control of cash and negotiable instruments in accordance with policies, procedures and regulatory laws.

  • Engage members and prospective members through consultative, needs-based conversations by actively listening, asking open ended questions, and demonstrating empathy to uncover financial needs and recommend appropriate products and services while consistently meeting or exceeding minimum sales goals.

  • Support RBFCU sales culture and ensure branch standards are achieved by reinforcing best practices, modeling consultative behaviors, and holding a high level of self-accountability to performance expectations.

  • Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel

  • Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses

  • Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.

  • Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.

  • Prepare various teller reports, and escort members into designated areas when requested.

  • Observe safety and security procedures, and report potentially unsafe conditions.

  • Maintain the ability to train and work at any branch within the respective region depending on business need.

  • All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).

Requirements:

  • High School diploma or GED

  • Six months of work experience (financial institution, customer service or sales experience preferred)

  • Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule

  • Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers

  • Excellent communication and interpersonal skills

  • Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions

  • Proficient in utilizing PC, software and other office equipment

  • Ability to sit or stand for extended periods of time

  • Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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