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Quicken Loans Customer Service Jobs (NOW HIRING)

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Quicken Loans Customer Service information

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How much do quicken loans customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for quicken loans customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Quicken Loans Customer Service representative?

A Quicken Loans Customer Service job involves assisting clients with their mortgage inquiries, applications, and account management. Representatives provide support through phone, email, or chat, helping with loan payments, document processing, and general questions. The role requires strong communication skills, problem-solving abilities, and knowledge of mortgage processes. Customer service representatives work to ensure a smooth and positive experience for clients throughout their loan journey.

What does a typical day look like for a Quicken Loans Customer Service representative?

A typical day as a Quicken Loans Customer Service representative involves answering inbound calls or messages from clients, addressing questions about loan products or application status, and resolving account issues. You will collaborate closely with loan officers, underwriters, and other departments to ensure clients receive timely and accurate information. The role often requires multitasking between calls, updating customer records in company systems, and following up on previous inquiries. This fast-paced environment provides a valuable opportunity to develop expertise in mortgage processes and build foundational skills for career advancement within the financial services industry.

What are the key skills and qualifications needed to thrive in the Quicken Loans Customer Service position, and why are they important?

To thrive as a Quicken Loans Customer Service representative, you need a strong understanding of mortgage products, excellent communication abilities, and typically a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and secure data entry systems is crucial. Exceptional interpersonal skills, patience, and problem-solving abilities set top performers apart in this position. These qualities are essential to effectively assist and retain clients, resolve issues quickly, and uphold the company’s reputation for outstanding customer support.

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What states have the most Quicken Loans Customer Service jobs?

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Quicken Loans Customer Service jobs near you
Infographic showing various Quicken Loans Customer Service job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Loan Customer Service Representative

LoanMax Title Loans

Wichita, KS

$14.25 - $19.50/hr

Full-time

Medical, PTO

Posted 6 days ago

Job description

LoanMax Title Loans - Customer Service Representative (Entry Level)
Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! *Hiring Manager will be calling from area code '678' (GA) - Please keep a look out for that area code in the upcoming weeks.*
**We are currently hiring for our location on 1102 West Pawnee Street Wichita, KS 67213**
Incentives:
•Full Time Positions: rotating Monday - Friday 10am-6pm and rotating Saturdays 9am-2pm. Closed Sundays!
•Weekly Pay!
•Health benefits
•Paid Holidays
•Vacations
•Paid time off
•Paid on-site training
•Competitive Salaries
Requirements:
•Bilingual is a plus
•Must be 18 years or older
•Must be able to work full time
•A high school degree or equivalent
•Basic computer and data entry experience
•Minimum 2 years customer service experience
•Collections experience preferred
•Criminal background check
•Consumer credit check
•Drug screen
Primary Responsibilities:
•Provide superior customer service
•Loan processing
•Cash handling
•Collection calls
Notes:
•Resumes must include employment history, employment dates, description of each position, and educational background. **A cover letter is preferred.**
•Hiring Manager will be calling from area code ' 678' (GA) - Please keep a look out for that area code.
Our background:
LoanMax Title Loans is one of America's most respected title loan companies. We currently own and operate nearly 1,000 offices in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need.
We believe our Customer Service Representatives are the heart of our business. We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and seeking a career providing superior customer service.

Apply